I followed all of the instructions of troubleshooting Apple AirPrint from HP. Printer still does not print.
Using a HP Photosmart Plus B210a printer, I tried to print pictures and emails from my iPhone 4 via the WIFI interface. My router is a Motorola SURFBoard SBG6580. All connections were tested and verified working. The printer is displayed on my iPhone as active, and following my directive to print messages indicate 'contact', 'preparation' and 'printing 1 of 2', etc. Then nothing. No printing. I followed the instructions in the HP troubleshooting for "Apple AirPrint: The Apple Mobile device shows a Job is printing but the printer does not Print", without success. I am able to print from my HP Pavilion Entertainment PC with Windows 7 using the same interface WIFI without problem.
The Motorola router is a recent addition to my system. My unsuccessful resolution of this problem has been to publish a message to see if anyone else following HP Quick has addressed this problem. Thanks for your comments.
An additional step that you could try to do is to do a hard reset on the iPhone. Make sure you that if you have something open that has not been saved first record you these items.
Hold power and home together for 15 seconds button. You can see slide to turn off the screen lights up but ignore that and continue at length on the keys until the unit turns off. Depending on the exact model unit may automatically turn on when let you go and show the apple logo, or you have to manually turn it back on with the power button.
After the device upward charge, try printing again.
Tags: HP Printers
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