I forgot the password for administrator access. is it possible to get?

My widower neighbor forgot to 20 "iMac, 2011, Administrator 10.6.8 access. Can I enter the system, upgrading to El Capitan or what I need to pay a shop to do?

Any help is greatly appreciated (my widower neighbor will be also appreciated).

Kind regards

Please follow the steps in this article.

https://support.Apple.com/kb/PH6317?locale=en_US

https://grok.LSU.edu/article.aspx?articleid=9809

Tags: Mac

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