I get 0x8078002A and 0x8007045D error messages

original title: 0x8078002A and 0x8007045D

0x8078002A and 0x8007045D w / Win7 Home Premium creating system image on Seagate 3 TB external hard drive.  Seagate says it is a backup utility problem Win7 and offer no assistance.

Hello

Try the following steps:


Step 1
: first make sure that the Volume Shadow Copy service is running.
a. Click Start and type services.msc in the search box
b. Locate the Volume Shadow Copy service
Make sure that the service is started and set to automatic.

If the service is stopped, then follow these steps to restart the service.
a. right-click on the service and click on restart.
b. Select Properties
c. in startup type, select automatic


Step 2
: Run Check disk to check if this is due to bad sectors on your computer:

a. Click Start, type cmd in the start search box, right-click cmd.exe in the list programs and then click Run as administrator. If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

b. at a command prompt, type the following command and press ENTER:

CHKDSK X: /R

In this command, x is a placeholder that represents the drive letter of the volume you want to check.

You can see the bottom of the article for more information on this:

http://support.Microsoft.com/kb/952272

This article is for Windows Vista. However, it also applies to Windows 7.


Note:
running chkdsk can cause loss of data on your computer. I suggest that you back up and save all the files before running chkdsk.

Kind regards
Afzal Taher
Microsoft technical support engineer

Tags: Windows

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