had a virus. is went into safe mode & ran antivirus cleaning. Now lost my files/pictures.

Similar Questions

• I have an emachine that I went into safe mode and can not find were to return to the normal mode no sound on pc

  I tried a few things to get my sound. am in safe mode and can't find a way to go back to normal mode, I fixed my sound

  I have no sound. I have an emachine that less old of one year here I tried Click START TYPE MSCOFIC HIT ENTER ON BUTTON EDGE WENT to UNCHECK SAFE MODE click APPLY & OK there is no having worI

  I have fixed my sound I restored in eight days and it worked

  A moderator has moved this thread to the music and its Forum.

  Hi, James.

  Try this:

  1. In the box to start the search , click Start .

  2. Type msconfig and press ENTER.
     If you are prompted for an administrator password or a confirmation, type the password, or provide confirmation.

  Click on the Startup tab

  If secure boot option ensure that you do not have checked (no options must be checked)

  If you, uncheck the box

  Click on apply (you can then restart windows or go to the next step)

  1. On the general tab, click Normal Startup - load all drivers of devices and services, and then click OK.
  2. When you are prompted, click restart.

  http://support.Microsoft.com/kb/331796

  Edit: No sound in Windows

  http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

• Computer laptop blue started upward, can't get into Safe Mode. A way to recover the files?

  Laptop was not load its on the inside before, after a week, I've sorted the problem. but somehwere an along the line of this week, that my windows 7 ultimate decided he wanted me messing around. laptops left on now but does not boot to windows. I tried a system restore, I want to avoid a clean sweep of windows if possible because it is files that I need on my hard drive. Is it possible for me to access my files? If this is not what is the easiest way to sort my laptop?

  Luqman > what is the easiest way to sort my laptop? >>>

  OK, you ready for the big guns now. First of all, turn your machine so that you can read the SNID. Then, pull out your credit card.  Thirdly, connect on http://us-store.acer.com/rcd/ 8 ^)

  Jack E/NJ

• Problems with windows update, run sfc/scannow and boot into safe mode. (Vista Home Premium)

  Hi all

  Please bear with me here that I try to explain all the questions I have with my computer right now. I'll try to explain everything that self-organization as possible, but if you need more information or file papers to provide a solution more precise, do it me know.

  To start, I use a HP Pavilion dv6000 series (dv6748us to be exact) with Windows Vista Home Premium (32 bit) installed. (Service pack 2). About 6 months ago I got this laptop from what I believe was the conflicker virus (kept forwarding pages, arrested updates and antivirus programs, etc.) and I managed to get Windows Update works again. My help and Support did not work well, it only worked in Mode without failure, so I did some research and tried a bunch of suggested corrections (update the registry, etc.) and got it work yet once again. I don't know if one of the tools that I used all by setting the Help & Support could have caused problems that I now (as I literally tried everything under the Sun until I got to work), but my Windows Update does not work properly again.

  A few weeks ago, I installed some updates and restarted the computer, but updates did not finish install on reboot. He said the usual "Configuring Updates, do not turn off your computer", but never showed percentage complete or whatever it is. It restarted, and when I open Windows Update, he said the last time I checked the updates has never been (obviously not true), and when I tried to check the updates, it jumped right to the message telling me I have to restart my computer to complete the installation of updates. She continues to do everytime I open Windows Update. From time to time, I try to restart it, just to see if it will work, and he never does.

  I spent hours trying all the solutions I could find in Google. I tried to run system update readiness tool, which seemed to run correctly (but does not solve the problem). I then tried the difficulty it for Windows Update, and it does not solve the problem. (It might be important for me to mention that I also have problems with the difficulty It Center itself, too. Individual tools like that for Windows Update is running, but the difficulty It Center program keeps giving me the error message that "a problem is preventing the troubleshooting tool to start.") I also tried to rename the pending.xml file, and then later I deleted it, after reading in another forum that you rename the file could cause system instabillity or something like that.

  Unfortunately, I can't use system restore to solve all my problems, because all my previous restore points have disappeared (I don't know if the virus wiped out them, or if the computer removed on its own) but restore points only I checked are those that have been created recently, during the time I had these problems.

  I tried running sfc/scannow nothing helped, as he continues to tell me that there is a pending repair, but repair pending never ends. I tried to use the command of /revertpendingactions of dism.exe/image:C\/cleanup-image in the command prompt of recovery center to stop it pending repairs, and that has not worked because it claims that dism.exe that does not exist / is not a valid command. No matter what I try, I can't have this pending repair or my updates to complete pending.

  I tried to boot mode safe several times as well and he hung up on crcdisk.sys when starting every time.

  Being that I can't use sfc/scannow, System Restore, or get into Safe Mode, I'm really lost as to what I should do next. I'm honestly not sure if the problems are related, but I just thought it would make sense to list them all in one place.

  Please note that I don't want to re - install Windows Vista, or don't I think I need, because the computer works very well for most. (I use it for typing this right now). I had much rather bring all the features on mine, which I believe can be achieved with the help of the right person.

  If someone could provide me with suggestions/solutions, it would be greatly appreciated! Certainly, it would relieve a lot of stress for me!

  DISM is a thing of Windows 7. First test the hardware.

  Standard hardware troubleshooting
   
   
  First to test we can the material. Material defects can appear as many software defects, that's why we need to test the material first...

   

  Follow these steps in order. Defects of memory can cause disk corruption, disk failures can cause corruption of the disk. Damaged disc causes corrupted files (which SFC may be able to fix). If you get a stop error and after return. Do not run chkdsk with faulty memory.

   
  Diagnosis of memory

  If you have not run a diagnosis of memory, please do. Click on Start - Control Panel - choose Classic view in the left pane - choose Administrative Tools - then memory diagnostic tool.

   

  S.M.A.R.T
  Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
   
  Disk in Windows drives monitor for impending failure. The function is called S.M.A.R.T. It detects an imminent failure, 30% of the time. In a type elevated command prompt (it's a single line)
   
  WMIC PATH MSStorageDriver_FailurePredictStatus /namespace:\\root\wmi get active, predictfailure, reason List

   

  If it is on will be true, otherwise on enable in the BIOS of the computer.

   

  Predict the failure must be False if everything is ok.

   

  In Vista and later if SMART failure predicted Windows prompts the user to run the backup.
   
  Run chkdsk

  In computer all your drives right click and choose Properties, then the Tools tab, and then click check now. Check the TWO boxes and then start. Reset. This will take from one day to the next.

   

  SFC

  Check the alteration of the file by clicking on Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).

   

  sfc/scannow

   

  Heat

  Heat can lead to problems of this kind, and sudden restarts without crashing. Make sure that your fans are not clogged with dust.

   

  For memory diagnostic results

  Click on Start - Control Panel (and select Classic view in the left pane), select Administrative Tools and then Event Viewer , and then look in the event (Local) - Applications and Services - Microsoft - Windows - MemoryDiagnostic-results Viewer entered.

   

  Look for EventID is 1201 or 1101 and Source is MemoryDiagnostic-results

   

  Double-click the entry for more details on this entry.

  For results of Chkdsk

  Click on Start - Control Panel (and select Classic view in the left pane) choose Administrative Tools and then Event Viewer , and then look at the Application and the System will connect (under Windows logs) for entries.

   

  Look for EventID is 7 and Source disk
  Look for EventID is 11 and the Source disk
  Look for EventID is 50 , and the Source is disk
  Look for EventID is 51 and Source disk
  
  Look for EventID is 52 and Source disk
  Look for EventID 55 and Source is NTFS
  Look for EventID is 130 and Source is NTFS
  Look for EventID is 134 and Source is NTFS
  Look for EventID is 137 and Source is NTFS
  Look for EventID 1001 and Source is Autochk
  Look for EventID 1001 and Source is Winlogon
  Look for EventID 1001 and Source is WinInit
  Look for EventID 1001 and Source is Chkdsk
  Look for EventID is 26212 and Source is Chkdsk
  Look for EventID 26213 and Source is Chkdsk
  Look for EventID 26214 and Source is Chkdsk
  Double-click the entry for more details on this entry.
   
  PS 7 and 55 are auto repair codes where windows repair disk errors silently on the fly. 52 is the SMART warning.
   
  For the results of the SFC
  Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
   

  findstr/c: "[SR] cannot" %windir%\logs\cbs\cbs.log|more "

   

  It will be able to see which files are corrupted.

   

  To see if there

   

  findstr/c: "[SR] repair" %windir%\logs\cbs\cbs.log|more

   

  There are often false positives for small text files that Windows uses like settings.ini and desktop.ini. Ignore these.

• My 8 victory... infected with the virus cannot start in safe mode...

  recently, my computer of windows 8 has a virus... (miss click an ad pop up and it's on the computer)

  I already got Malewarebytes Anti Maleware and installed AVG, but this virus that bypassed and infected my computer. I tried the standard F8 during startup to go into safe mode and run my anti virus scanners, but apparently it does not work in windows 8. Some say SHIFT F8, that does not work either. Also any other method of setting up safe menu starting boot or mode does not work as it should connect on the desktop to go threw the settings and activate it for the next boot upward. This does not work for me since the virus I have apprently made my fall display driver, after I get my user password to start the desktop computer, so I don't see anything but the pointer of the mouse, everything is black. Y at - it another way to start in safe mode or trigger a recovery system or restore without actually being on the desktop?

  Why windows might change?

  I already ordered a recovery disk as that seemed to be my only option. But the works of windows 8 way I will NEVER buy a computer with it again. Cannot start in safe mode and can't do the simplest task without being a great test. It's crazy. I thought that windows 8 was supposed to be simple and easy to use!

  Please reset your PC. The procedure is given in the link below:

  http://support.HP.com/us-en/document/c03546603

  If this does not help, recovery of the system to the factory settings. Consult the following document:

  http://support.HP.com/us-en/document/c03489643

• Why I can boot into safe mode with internet connection, use the operating system, etc., but can not open a normal session without password administrator; who got the disabled.

  OEM Vista Home Premium. Normal startup does not recognize the password. When you click User icon it says: "your account has been disabled. Please, see your system administrator"I looked in the mirror, but it did not help. Booted, press F8, went in safe mode with network connection. Everything seemed to be there. Surf the internet and then started to ask me why I don't have a password here when I did normal start-up. What is the password? Check "Microsoft Answers", but what I came out which was, I need to reinstall the OS, which I can't do it without a drive anyway.  I thought that I've used it before, I knew the password. This computer has been recently "reinstalled" internal folder 'restore '. Something must happen. A unknown password can be removed from safe mode? Ultimately how reinstall you a clean Vista when all you have is the key to product and no local or OEM support? What would be the difference between a password reset disk and the OS disk.  The two would probably be stored side by side. Not to mention that most of us Dummies want to just surf to buy, and if we can not surf, we cannot buy. Dummies help us get back on the internet, Microsoft. At least take care of this shot.

  Hi PAM,.

  In Safe Mode, try to activate the high administrator account http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/.  Then log in using account and use it to solve problems with your normal administrator account login via control panel / user accounts / manage other accounts.  Find the one you want and make the appropriate changes to fix it.  If you can't, then you need to address as a corrupt account by using the following procedure:

  To fix this use http://windows.microsoft.com/en-AU/windows-vista/Fix-a-corrupted-user-profile.  If this is the only available administrator profile (you must be an administrator to solve this problem), activate the hidden administrator account (HAA) (i.e. what you did above, or you can do this by using these instructions instead: http://www.computerworld.com/s/article/9001970/How_to_access_the_true_Administrator_account_in_Windows_Vista?taxonomyId=17&pageNumber=1.)

  Once that is done, don't forget to disable the HAA to save it in case it is necessary once again and for safety reasons (since people often try to hack into systems using this account).  Do NOT use the HAA as your administrator account because if you lose the only administrator on the system account or it is damaged again, then you're watered.

  The fact that it says it is disabled gives me to think that you can use the guest or built-in Administrator account already (as normally, you cannot disable an account, but you can with these two which cannot be deleted and only disabled).

  The password reset disk is only good if created before that you need and only to restore a password, do not to activate a disabled account.  Another thing that goes beyond passwords here.

  A recovery disk allows you to do some advanced options of recovery by booting the disk, but it will help you restore the operating system (or help you with this problem either).

  An Installation of Vista genuinve disc (the operating system drive as you seem to be describing) is a disk that contains the operating system.  That, if it is the original disc supplied with the system and is exactly the same as the product OEM key that you must allow you to do a clean OS install (although I would be first backup you'll pretty much lost everything in the process).  The following should help: http://www.vistax64.com/tutorials/117366-clean-install-full-version-vista.html.

  If you have a factory Conditions or a recovery Partition restore disk, then these are alternatives to a clean install if you don't have this disc.  But the procedure varies according to the manufacturer, make and model of PC.  Most of the manufacturers will allow you to buy these records of restoration (for a fee) If you cannot do it with a recovery Partition cannot create diskettes from the recovery Partition or have no other option.  Visit the support site of the computer for information on this topic, available options, and related costs.

  If you cannot enable the built-in Administrator account and cannot access the system in normal mode with this or another administrator account, then I'm afraid a clean install or restore to factory conditions is your only option.

  I hope this helps.

  Good luck!

• MacBook Pro opens to the screen and progress bar gray, freezes when the progress bar ends. Have tried several options to get into safe mode and suggested strikes, but can't. Any suggestions?

  MacBook Pro opens to the screen and progress bar gray, freezes when the progress bar ends. Have tried several options to get into safe mode and suggested strikes, but can't. Any suggestions?

  Here are some links from Apple which may help

  How to choose a boot on your Mac - Apple Support drive

  On the screens, you see when you start your Mac - Apple Support

• Could not get computer working properly due to malware. Went to safe mode and cannot fix. Can we please hep

  Annot get computer works correct due to malware. Went to safe mode and cannot fix. Can we please hep

  Hello

  1. what exactly is the problem?
  2. Why do you think malware are causing this problem?
  3. What have you tried in safe mode?

  Your question does contain all the required information necessary for us to help you. Please re - write your question, this time make sure you have all the information necessary and we will try to help.
  How to ask a question
  http://support.Microsoft.com/kb/555375

• XP won't start, or go into safe mode. problem w / file system.

  I have XP SP3, and while I was using it today, just to stop randomly and attempted to restart. I had made no changes to any system files or installed anything, etc...

  When he tried to restart, it froze to the logo screen and would not make progress, regardless of how much time was left for her. I tried to start in safe mode, and the usual list of system files and drivers ran to the bottom of the screen, stopping at Mup.sys it froze it there several times. I tried to start the Windows Recovery Console, nothing helps. I could not find my xp cd to try to fix him.

  I replaced my HARD drive died with a new one and now have XP SP3 on a single partition and Ubuntu on the other. I'll also do my data retrieved by Seagate. This problem is now resolved.

• my system does not start upwards - don't stop progression blue bar that goes round and round. I can boot into safe mode and safe mode with networking mode.

  my system does not start upwards - don't stop progression blue bar that goes round and round.  I can boot into safe mode and safe mode with networking mode.

  Hello

  As you are able to boot to the desktop in Mode safe, it means that the third-party application prevents the computer from starting in normal mode. To check you can configure the computer to clean start State and then try to boot into normal mode and check what is happening. To set up its own start-up follow the link below.

  http://support.Microsoft.com/kb/310353

  If the problem does not continues when the computer is in the clean start State follow the steps listed to identify which application is causing the problem.

  Note: When you are finished troubleshooting, follow step 7 article to start on normal startup.

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Bluescreen when trying to get into safe mode - stop 0 x 00000124

  It seems normal to normal mode, but if I tried to go into safe mode, it started to load files and all of a sudden blue screen.
  The code was: stop 0 x 00000124 (0 x 000003, 0x00000000, 0x000000, 0x000000)
  the zeros in the above code may not be correct, but the latest figures are accurate.
  So, what's the problem? How can I fix?

  (ps, my system's thinkpad T400 vista Business edition SP2. Was the reason why I wanted to get into safe mode, my new windows does not work recently.
  I wanted to see if I could do sth in safe mode. Anyway, it is not the problem I want to solve here.)

  Thank you very much.

  0 x 124 is a material error which sometimes causes of software.

  Since you are not able to get in good safe mode, the issue is almost certainly hardware.

  First, recommend set Optimized Defaults in the bios if possible.

  Recommends updating the bios most recent in dos mode if the manufacturer offers this possibility, then clean install Windows after the failure of the drive with Killdisk. You have certainly some problems of severe malware based on this: "my new windows does not work recently.

  Alternatively, you can put the drive into a desktop machine and then copy the last 5 files \Windows\Minidump - be careful of malware here though.

  Download them on Sky Drive public area then paste a link here. We can then in which pilots could play a role in the problem - but as I said - because the problem in safe mode, the issue is something to do with a faulty hardware.

  If you can get these files for us to normal mode by copying them on the desktop before downloading, then more power to you do it elsewhere instead.

  Check that the machine is not having a heat problem.

• I can't get into safe mode

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem
  I have Windows Vista Home Premium, and I can't go in Mode without failure.  I tried to hit F8 to each starting point that I can imagine, and it does nothing.  At the prompt, F2 goes to configuration options and F12 goes to the boot options, but I have not seen anywhere advanced startup options.

  You press the F8 key, do not press on and hold down.

  http://www.bleepingcomputer.com/tutorials/tutorial61.html

  Read the foregoing > table of contents > Vista > second method:

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  Using the method of System Configuration tool:

  Note: If you have problems to enter Safe Mode using the F8 method, don't use this method to force so that it starts in mode without failure. For reasons that why you shouldread this.

  1. Close all running programs and open the windows if you are back on the desktop.
  2. Click on the Start () button.
  3. In the search box of the Start Menu () typemsconfigand press enter on your keyboard.
  4. The System Configuration utility will open and you will see a screen similar to the one below.

     
     Figure 8. Vista System Configuration utility

     Click the Startup tab.

  5. You will now be on the screen start as shown below options.

     
     Figure 9. Tab of Vista startup in the System Configuration utility

     Put a checkmark in the checkbox Start secure

  6. Press the apply button and then press the OK button.
  7. Now, you will see a prompt stating that you must restart the computer to apply the change.

     
     Figure 10. Reboot prompt

  Click the restart button to restart your computer.

• Your computer will now restart directly in Mode without failure. When you arrive at the Vista logon screen, log on to the computer and perform all the necessary tasks.
• When finished with your tasks, starting in Safe Mode, start msconfig.

• When the program is opened and you are on the general tab, select theNormal startupoption.
• Press the apply button, then the OK button.
• When the program prompts you to restart, allow it to do, and you will start in Windows Vista in normal mode.

See you soon.

Mick Murphy - Microsoft partner

• How can I stop Vista to boot into safe mode? Vista does not meet F8 when starting upwards.

  How can I stop Vista to boot into safe mode? Vista will not run on F8 before Windows starts.

  Update: I did system restore and still Vista boot in safe mode. More, start > run > "msconfig" > tab "Startup" and "Safeboot" was not selected. Any other suggestions?

  Vista still restarts in safe mode. 'Safe Mode' will now appear in the four corners of the screen and "Microsoft (R) Windows (R) (Build 6001: Service Pack 1)" appears at the top to the center of the monitor. ???

  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Also ask them if it is possible to do the recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  See you soon.

  Mick Murphy - Microsoft partner

• Booted XP went into the mode options regurly of open windows, or knowledge last configuration or safe mode. No matter what I choose, keeps restart and return to this page

  Original title: frozen configuration page

  My laptop running windows xp pro was fine, when I went to bed last night, but this morning I woke and went to use the lt and it started as usual but then in a mode options regurly windows open or to last working configuration, or 3 safe mode options. And no matter what I choose, it keeps restart and return to this page and has continually repeated the same steps over and over again... someone can please help me with this?

  It seems that your XP hangs for some reason any...

  Why do we know almost nothing about your system (except a laptop with XP Pro)?  I know this isn't your fault...

  Please answer these questions and to implement the following:

  Provide information on your system, the better you can:

  What is your system brand and model?

  What is your Version of XP and the Service Pack?

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)

  The afflicted system has a working CD/DVD (internal or external) drive?

  You have a genuine XP installation CD bootable, which is the same Service as your installed Service Pack (this is not the same as any recovery CD provided with your system)?

  If there is a problem starting, XP is configured to automatically try to start again and you can stuck in a loop not being able to go beyond the screen boot options, or none of these startup options you choose will work only.

  Sometimes, when XP has a problem starting or falls down and tries to start again, it will give you a "short" menu of boot options and none of them will appear to be good to get your system going again.  You have tried them all!

  The options are similar to the Advanced Boot Options menu XP, but the only option that you need (disable automatic error system reboot) are not offered, because XP went too far during the boot process and offers a limited number of boot options.

  If this is the case, you must call Options menu advanced boot yourself until you do not see the option:

  Disable the automatic restart in the event of system failure

  When you get the XP Advanced Options correct start menu you want to see, he has options on it like these:

  Safe mode
  Safe mode with networking
  Safe mode with command prompt

  Enable Boot logging
  Enable VGA mode
  Last good Configuration known (your most recent settings that worked)
  Directory Services Restore Mode (Windows domain controllers only)
  Debug mode
  Disable the automatic restart in the event of system failure

  Start Windows normally
  Reset
  Return to OS Choices Menu

  You need to choose in this menu is the option:

  Disable the automatic restart in the event of system failure
  
  Then if XP does not start normally, you will see an error screen with information and clues about the problem and then you can decide what to do next.

  If you do not see the automatic restart on system failure option turn it off, you must reset your system and start typing the key F8 on the keyboard until you see her disable automatic restart on system failure option.

  If you miss the window of opportunity F8, you must try again and start tapping the F8 key with more urgency (earlier and more frequently) until you see disable automatic restart on system failure, and then select.

  You must keep trying the F8 menu until you see disable automatic restart on system failure option, and select it.

  If your system has a Blue Screen of Death (BSOD), we need to know what the screen says:

  Here's a BSOD example showing information you provide:

  http://TechRepublic.com.com/i/tr/downloads/images/bsod_a.jpg

  Send for the nose and the Red arrows (3 to 4 lines total).

  Send all * line STOP message since there are clues in the 4 parameters.

  If it looks like there is some kind of name listed in the STOP message file, send this line also.

  Ignore the boring text unless it seems important to you.  We know what a BSOD looks like, we need to know what your BSOD looks like.

  Answering queries and results report of the disable automatic restart on system failure screen and you can decide what to do next.

• My computer has a virus, can I start safe mode and download the scanner software?

  My daughter has a virus on his computer and he was arrested for perhaps a year. Can I try and see if it will boot in safe mode and down load a service of scaning as Mirco soft essentials for a scanner or Malware Anti-malware bytes. I guess my question main you can down load a program in safe mode.

  Hello

  Of course you can. Use safe mode with networking to download directly on his computer--several times
  as you start the computer, press F8.

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be harder to detect as
  the cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ======================================

  If necessary AFTER you are sure that the machine is clean of any malware. (DO NOT USE IF)
  MALWARE IS STILL PRESENT).

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  =======================================

  For extreme cases:

  Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
  This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
  uses aggressive methods to detect these threats, there is a risk that it can select some
  legitimate programs for removal. You should use this tool very carefully and only after
  you have exhausted other options.
  http://us.Norton.com/support/DIY/index.jsp

  ================================

  If you are in North America, you can call 866-727-2338 to get infections of virus and spyware.
  See http://www.microsoft.com/protect/support/default.mspx for more details. For international information,.
  see your subsidiary local Support site.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">