I get a pop up saying 'renew your membership '.

I have edited my payment details and am waiting to renew. He says wait 15 minutes, I did it, but adobe is still not allowing me to open my programs

Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

Adobe contact information - http://helpx.adobe.com/contact.html

-Select your product and what you need help with

-Click on the blue box "still need help? Contact us. "

-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Tags: Adobe

Similar Questions

  • 'Renew your membership' notification keeps popping up...

    Hey people,

    So, every time I try to open all programs in the creative cloud, I get a notification window saying 'renew your membership'. When I click on the button "try again" as she said thank you-"your subscription is now active. ' Click on continue to use your product ' but when I click on continue it shows the screen 'renew subscription' again. He has done this since 8/30 so I thought it could have been a problem with my card (billing period is the first day of each month and payment went to 9/6 according to my Bank) but its still well after the payment had gone through.

    Ive looked at this discussion (Re: renew your subscription - loop of window) and it worked on my windows 10 desktop, but the problem is still rampant in my Macbook Pro that I use and bring to class with me.

    Ive crossed troubleshooting more than pages that I can count, and nothing has worked. I was on the phone with someone for an hour on Tuesday (9/13) I screen share with and he went through the files and settings and deleted, moved, etc, but nothing worked. It has increased my number of folder (or something of the sort), and 2 days later (9/15) I talked to someone else that said it should be fixed within 24 hours. Before the telephone conversations, I talked to someone on the chat online a week ago service (which told me that it would be resolved by Friday 9/9).

    Needless to say that the problem has not yet been resolved. Ive uninstalled all programs used adobe cleaner, repair of access, etc. and then reinstalled and none of this has helped. Sometimes itll come back to the mode of trial for 1 software, but if I end up close after this loop 'renew subscription' happens again.

    in any case, any other suggestions would be greatly appreciated.

    Hi Josh,.

    The activation server is showing an incorrect subscription end date.

    Can you please contact the support for this issue through https://helpx.adobe.com/support.html#/top_products because it must be wound to be corrected.

    There is no billing issues.

    Concerning

    Stéphane

  • "Renew your membership".

    We purchased a monthly subscription of creative cloud at the end of may, which has been running for a year, but after a while, we get this window saying 'Renew your membership' etc., when we try to use any application of CC.  The only way around this problem is to uninstall them and reinstall them, only to have the same problem a few weeks later.  Why are we asking to renew our membership when there are another 9 months to go? Our credit card being charged every month.  In "My Adobe", he informed that we have '9 months prior to renewal' and that our membership is "active".

    In general a matter of renewing your subscription have two possible underlying causes.

    1) your computer is not able to complete the required license check, this occurs at different times depending on the type of subscription you have, to subscribers throughout the year, it happens all the 99 days for monthly subscribers every 30 days.

    A good test to determine if something is preventing complete this license check is to go to this Web page:
    https://LM.licenses.Adobe.com/

    Get you - congratulations! You have successfully connected to the Adobe license management server.

    If this isn't the case, it means that something is blocking access.

    If something is blocking access, the steps of troubleshooting in this document will help often. a firewall or hosts file is usually the cause

    http://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

    2) something stopped the monthly billing to occur as planned.

    Generally, in this scenario you will receive emails informing you that Adobe couldn't charge you because of some kind of problem with your credit card. The prosecution should take place on the same date each month.
    You can check your payment history to see if the most recent payment was held as planned following the process described here:

    http://helpx.Adobe.com/x-productkb/policy-pricing/print-creative-cloud-receipt.html

    If the most recent payment has not cleared or you received notifications by e-mail about a problem with your credit card, make sure that your credit card information is valid and up-to-date.

    See the section I want to change the credit card on my account :

    http://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

    If your credit card information is valid and that you were not loaded as expected, I would recommend contacting Adobe customer service. There is a chat at the bottom of the aforementioned document button.

  • Lightroom 5.5 'Module Development disabled, please renew your membership '.

    Since the update throughout the creative cloud", a few hours before, I get"Module Development disabled, please renew your membership"with Lightroom 5.5 so that other programs work very well. My membership is up-to-date and paid in advance! What should I do?

    Hi all

    If you still encounter this problem, please try the following troubleshooting steps.

    Solution 1: Sign out of Lightroom 5.5 and then connect back with your Adobe ID

    Solution 2:

    Set the permission to the folder SLStore & SLCache:

    NOTE: Do this twice, once each for the SLCache and SLStore files.

    Mac:

    • Use the Finder to navigate to/Library/Application Support / Adobe / SLStore or/Library/Application Support / Adobe / SLStore.
    • Control-click on the folder and choose read information.
    • Expand the section sharing & permissions.
    • Click on the padlock icon in the lower corner on the right. Enter your administrator user name and password when you are prompted, and then click OK.
    • Set permissions:

    System: read/write

    Admin: read/write

    Everyone: read/write

    • Click the gear icon and select apply to closed. Close the dialog box for information.

    Win 7 / 8 to win:

    SLStore: ProgramData\Adobe\SLStore
    SLCache:

    Win 32 bit: program files Files\Adobe\SLCache\

    Win 64 bit: Program Files (x 86) \Common Files\Adobe\SLCache\

    • In the file Explorer, right click on the SLCache or SLStore folder, and then select Properties.
    • Click the Security tab and set the permissions:

    Administrators: Full control

    Power users: all except extraordinary and a total control

    System: Full control

    Users: Read and extraordinary

    • Click on advanced and, if requested, accept the (UAC) user account control elevation prompt.
    • Click on the owner tab, select administrators and click on modify.
    • Select Replace owner of subcontainers and objects. Click on apply and then click OK.
    • Click the permissions tab, and then click on change permissions.
    • Select Replace all permissions of child object with permissions inheritable of this object. Click OK, click Yes.
    • Click OK, and then click OK in the Windows Security dialog box. Click OK to close the advanced security settings dialog box.

    Suggestion 2: Rename the SLCache folder and relaunch Lightroom 5.5

    We have followed this issue of Lightroom. Please let me know what solution has solved your problem.

    If these solutions do not solve the problem for you, let know us.

    Thank you

    Scott

  • I get a pop up saying that my dell security system has stopped working what I have to do to stop it

    from the windows of downloads last week I get two pop ups saying my dell security system does not work and then another said that they are looking for a solution but that my system shuts down.  What should I do to get rid of this

    You should ask your question in the forums of Dell support.
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    http://en.community.dell.com/support-forums/laptop/default.aspx for laptops.

  • Windows media player 11. When I go in my songs and try to play I get a pop up saying can't find decoder Sonic.

    originaltitle: the Windows media player 11

    Problems with Windows media player 11. When I go in my songs and try to play I get a pop up saying can't find decoder Sonic. I keep xing out and after several attempts, the song will play. What should I do?

    Hello

    1. do you have the third-party codec pack installed on the computer?

    This occurs generally if the codecs to play the song are not. You can see the link provided below for more information on Codecs.

    Codecs: Frequently asked questions

    http://Windows.Microsoft.com/en-us/Windows-Vista/codecs-frequently-asked-questions

    (The link provided above applies to Windows Media Player 11 in Windows XP).

    You can download the third-party codecs and install them on the computer to resolve this problem.

    Note:

    Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  • When I'm browsing the internet I get a pop-up saying I could be infected.

    Original title:

    Windows Defender

    When I'm browsing the internet I get a pop-up saying I could be infected. I think this might be spies. Although my computer's search for solve this problem he told me to turn on windows Defender. When I try to accomplish this task he doesn't let me turn it on. How can I activate this program?

    Please download the free version of Malwarebytes.
    Update immediately.
    Do a full scan of the system
    Let us know the results at the end.

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  • What is powershell? I get a pop up saying powershell has stopped working

    Hello

    I get a pop up saying powershell has stopped working. Can someone help me? I don't know what it is. Also, there are some emails that I can not open and I don't know if this is related.  Thanks in advance.

    PowerShell: http://technet.microsoft.com/en-us/library/bb978526.aspx

  • Renew your membership - window loop

    May 1st I started getting a message window asking me to 'renew your membership '. When I click on the button 'Try Again', thank you window appears and after closing this window, 'Renew your membership' window pop back and he's going at all. I can't use any Adobe products because of this problem and dealing with support Adobe has only a nightmare with no result.

    My question here: has someone else being affected by this problem?  (If you had in past how was that resolved?)

    Additional information:

    (1) I used my license for 1 year and 4 months, I am not cause of re-new until December 2016.

    (2) December 2015. I received mail, informing me that my subscription has been renewed, and it was. I had nothing to do.

    (3) this problem has been on all my computers, around the same time as well.

    For users of Windows 10:

    1) disconnection of your cloud Adobe CC ((gear icon) settings-> preferences-> logout)

    2) leave the cloud app (settings (gear icon)-> Quit)

    3) Windows key + R -> paste in this: programdata % -> hit enter

    (4) if the default settings have been used you should be here:

    C:\ProgramData-> go to the Adobe folder

    (5) to rename the folder SLStore SLStore.old

    app 6) Start Adobe CC

    7) log

    Voila!

  • 'Renew your membership'. Trying to renew my subscription is Sabine at this stage. Please help me!

    I am a student at a University and I am unable to redeem my creative cloud Adobe for ETLA (Multilanguage) - with my Redemption Code. Whenever I enter the code that an error message appears indicating "Oops!" This code has already been used. "I tried to download the free trial version in the hope to have access to one of my Adobe software applications, but an error message keeps popping up that says"renew your subscription. "Trying to renew my subscription is desperate at this point. Please help me!

    Please check the private message, I shared information at this location.

  • Lightroom 5.5 'develop module is disabled. Please renew your membership to reactivate the develop module.

    My subscription is updated and running, but I get this message in the middle of the Lightroom Develop Module: 'develop module is disabled. Please renew your membership to reactivate the develop module"the same goes for the card. Library of books and work.

    Hello Phil

    If you still encounter this problem, please try the following troubleshooting steps.

    Solution 1: Sign out of Lightroom 5.5 and then connect back with your Adobe this identification code will activate the subscription again because you see that it is show as a trial.

    Solution 2:

    Set the permission to the folder SLStore & SLCache:

    NOTE: Do this twice, once each for the SLCache and SLStore files.

    Mac:

    • Use the Finder to navigate to/Library/Application Support / Adobe / SLStore or/Library/Application Support / Adobe / SLStore.
    • Control-click on the folder and choose read information.
    • Expand the section sharing & permissions.
    • Click on the padlock icon in the lower corner on the right. Enter your administrator user name and password when you are prompted, and then click OK.
    • Set permissions:

    System: read/write

    Admin: read/write

    Everyone: read/write

    • Click the gear icon and select apply to closed. Close the dialog box for information.

    Win 7 / 8 to win:

    SLStore: ProgramData\Adobe\SLStore
    SLCache:

    Win 32 bit: program files Files\Adobe\SLCache\

    Win 64 bit: Program Files (x 86) \Common Files\Adobe\SLCache\

    • In the file Explorer, right click on the SLCache or SLStore folder, and then select Properties.
    • Click the Security tab and set the permissions:

    Administrators: Full control

    Power users: all except extraordinary and a total control

    System: Full control

    Users: Read and extraordinary

    • Click on advanced and, if requested, accept the (UAC) user account control elevation prompt.
    • Click on the owner tab, select administrators and click on modify.
    • Select Replace owner of subcontainers and objects. Click on apply and then click OK.
    • Click the permissions tab, and then click on change permissions.
    • Select Replace all permissions of child object with permissions inheritable of this object. Click OK, click Yes.
    • Click OK, and then click OK in the Windows Security dialog box. Click OK to close the advanced security settings dialog box.

    Suggestion 2: Rename the SLCache folder and relaunch Lightroom 5.5

    We have followed this issue of Lightroom. Please let me know what solution has solved your problem.

    If these solutions do not work to solve the problem for you, let us know.

    Thank you

    Scott

  • recently, I changed my credit card and I forgot to update the info card in adobe then my Ps and Lr are closed and I just paid but lightroom says 'update your membership' what should I do?

    recently, I changed my credit card and I forgot to update the info card in adobe then my Ps and Lr are closed and I just paid but lightroom says 'update your membership' what should I do?

    I see that the CC purchased February 22, 2016 is active.

    You have disconnected from the desktop preferences CC app & reconnected to activate the new CC?

    Please let us know.

    Concerning

    Stéphane

  • I am trying to access my documents and I get a pop up saying "windows explore has stopped working".

    Original title: "windows Explorer does not work.

    I try to access my documents and I get a pop saying "Windows Explorer has stopped working", he spends next to her saying "windowse Explorer restarts" the box with all the options of my document is then stopped. I tried accessin while market and stop the internet, and it makes no difference.

    What should I do

    Hello

    Use the startup clean and other methods to try to determine the cause of and eliminate
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    ---------------------------------------------------------------

    What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
    on this machine, including those you have uninstalled (they leave leftovers behind which can cause
    strange problems).

    ----------------------------------------------------

    Follow these steps:

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    ==========================================

    After the foregoing:

    How to troubleshoot a problem by performing a clean boot in Windows Vista
    http://support.Microsoft.com/kb/929135
    How to troubleshoot performance issues in Windows Vista
    http://support.Microsoft.com/kb/950685

    Optimize the performance of Microsoft Windows Vista
    http://support.Microsoft.com/kb/959062
    To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
    Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
    reference (if you have a small box at the bottom left - show for all users, then check that).

    How to check and change Vista startup programs
    http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

    A quick check to see that load method 2 is - using MSCONFIG then put a list of
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    --------------------------------------------------------------------

    Tools that should help you:

    Process Explorer - free - find out which files, key of registry and other objects processes have opened.
    What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
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    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

    Autoruns - free - see what programs are configured to start automatically when you start your system
    and you log in. Autoruns also shows you the full list of registry and file locations where applications can
    Configure auto-start settings.
    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
    Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

    There are many excellent free tools from Sysinternals
    http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

    -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
    When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
    Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
    a program that runs in your Windows startup.
    http://www.NirSoft.NET/utils/what_run_in_startup.html

    There are many excellent free tools to NirSoft
    http://www.NirSoft.NET/utils/index.html

    Window Watcher - free - do you know what is running on your computer? Maybe not. The window
    Watcher says it all, reporting of any window created by running programs, if the window
    is visible or not.
    http://www.KarenWare.com/PowerTools/ptwinwatch.asp

    Many excellent free tools and an excellent newsletter at Karenware
    http://www.KarenWare.com/

    ===========================================

    Vista and Windows 7 updated drivers love then here's how update the most important.

    This is my generic how updates of appropriate driver:

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
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    older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
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    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    ===========================================

    Refer to these discussions because many more excellent advice however don't forget to check your antivirus
    programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
    first.

    Problems with the overall speed of the system and performance
    http://support.Microsoft.com/GP/slow_windows_performance/en-us

    Performance and Maintenance Tips
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

    Explorer Windows stopped working
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • I get a pop up saying screen... "you want to allow this site to run?" ... CCS. EXE. Microsoft Corporation... How can I remove this pop-up... or is this a virus?

    as I'm reading emails and click on an article...  That is to say: New York TIMES, I get this pop-up... asking to "allow" or "do not allow"... I arrive at the article I "allow"or"do not allow"... This has happened for at least two weeks now... How can I remove this pop-up? It is a virus, I ran several scans to check, nothing found... is this a legitimate warning? the pop-up displays a list of microsoft... CCS. EXE.

    Hi Benny,.

    1. what web browser do you use?

    2. did you of recent changes on the computer?

    CSC.exe is the executable and related to .net framework c# compiler.

    Note: Try the steps only if you are using Internet explorer as your web browser below.

    Method 1: Check if Add-ons on Internet Explore are causing the error. I suggest you try opening Internet Explore mode without modules.

    (a) click the Start button, click all programs , and click Accessories

    (b) click on System Toolsand then click on Internet Explorer (No Add-ons).

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    http://Windows.Microsoft.com/en-us/Windows7/how-do-browser-add-ons-affect-my-computer

    Method 2: If the previous step fails then I suggest that you reset browser settings Internet explorer to the default, if you use internet explore as a web browser.

    For more information please visit the link below.

    How to reset Internet Explorer settings

    http://support.Microsoft.com/kb/923737

    Important: Reset Internet explore its default configuration. This step will disable also any add-ons, plug-ins or toolbars that are installed. Although this solution is fast, it also means that, if you want to use one of these modules in the future, they must be reinstalled.

    See also: http://support.Microsoft.com/kb/831259  

  • I think I have a virus on my computer. I get a pop-up saying "WARNING - attempted identity theft detected."

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    I think I have a virus on my computer and and can not get the Defender to run.  I get a pop up stating WARNING - identity theft attempt detected and it in the title of the best malware protection

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