I get a request to go to backweb for suport is this normal? I can't the dates now.
Hello I am not able to get updates now, it keeps telling me to go to the Backweb for help is a good site?
Hello
BackWeb may or may not be malware.
The last time I fell on it, she was part of the printing HP and Logitech software, etc. and was legitimate.
But a false version of it is also Malware.
http://www.prevx.com/filenames/X2611264009315432597-X1/BACKWEB-8876480.EXE96.html
Scan of Malware in Safe Mode with network.
http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#Vista
Windows Vista
Using the F8 method:
- Restart your computer.
- When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap the F8 key repeatedly until you are presented with the Boot Options Advanced Windows Vista.
- Select the Safe Mode with networking with the arrow keys.
- Then press enter on your keyboard to start mode without failure of Vista.
- To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
- Do whatever tasks you need and when you are done, reboot to return to normal mode.
Once in Safe Mode with network, download and run RKill.
RKill does NOT remove the malware; It stops the Malware process that gives you a chance to remove it with your security programs.
http://www.bleepingcomputer.com/download/rkill/
Then, download, install, update and scan your system with the free version of Malwarebytes AntiMalware in Mode safe mode with networking:
http://www.Malwarebytes.org/products/malwarebytes_free
See you soon.
Tags: Windows
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