I get a screen HP Recovery Manager asking me to allow a restart of the system, can I afford?

I am your customer of the India. I bought the HP Notebook PC Pavilion in 2011.There g6 is a big problem with my laptop. I will describe the problem I encountered today.
I turned on the laptop. This message appeared "your computer cannot start windows. There is a problem. This may be due to the new software installed or hardware", then another window appears in the 2 options appeared: Startup Repair and departure.

A statement was shown saying "If the power went off you can click on start up, if there is a problem you click Start repair." Since there was a problem already, I chose to click on startup repair. Then the computer has revealed: "it will fix the problem automatically and may take several minutes. If it cannot start, it automatically turns off and restarts. "I waited patiently. After a long period, another window will appear. It shows HP Recovery Manager with options: "I need immediate assistance; I want to perform the task of Maintenance; I like to take security measures. "
The computer, on the top of this window, also shows a pop-up with this message: "attention: your computer is currently in the Sun on the battery." This process requires the computer to be connected to the power adapter. Connect your computer, power adapter, and then click OK to continue"in seeing this message I have connected my laptop to the power adapter. I waited. Now, the power is complete-100%. Even now, the computer is idle, and he hung up on the last mentioned screen. Its not working. I need urgent assistance to resolve the problem.

Here are the required details:

Series {removed privacy}

Product A3L74UA #ABA

Please get back to me at:

E-mail: {information}

Contact names: Ms. Lavanya. Located in: Chennai, Tamil Nadu, India

If you agree the system recovery, it will erase everything you put on the system and back to factory State. In other words, that it will be just as you took it out of the box for the first time.

If there is a problem with the battery, we can troubleshoot it and run tests once you have completed the recovery of the HP System.

Tags: Notebooks

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