I get phone calls from someone claiming to be of soft micro telling me that my computer is in danger, are these authentic calls?
I get phone calls from some one claiming to be of soft micro, telling me that my computer is in danger, are these authentic calls?
It's a scam. Ignore calls or report them to the body of law appropriate for your region.
http://www.Microsoft.com/security/online-privacy/msName.aspx
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
http://www.mypchealth.co.UK/GuideScam.php
Tags: Windows
Similar Questions
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I received a phone call from someone claiming to be a "Microsoft certified technician.
I received a phone call from someone claiming to be a "Microsoft certified technician. Says that Microsoft has received error messages indicating my computer has downloaded many malicious files and wants to end it through my computer. This happened to someone else? I guess it's a scam.
Thank you for this information .my computer is locked. information read to needing a password before you can open your computer. I stopped and will not open up to what some tec watch. I am now on my laptop.
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I received a phone call from someone claiming to be from Microsoft, it's a scam
A few hours earlier, I received a phone call from someone claiming to be from Microsoft. TO NUMBER A BLOCKED (no caller ID). Said that they were receiving messages from my computer it has been infected by a virus. I ran the two Windows Defender and Malwarebytes, and as MANY say that NOTHING malicious was detected.
Please advise me how to proceed. I asked them to call back tomorrow.
Thanks in advance,
PAM
This is a scam that last for years. Microsoft never does unsolicited phone calls.Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft
Avoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Do not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
Aggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
What is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html -
I received a phone call from someone claiming to be windows and I have stupisly access to my computer, but does not give them the credit card details. This could be a problem
Hello Ann,.
If you allowed them access to your PC, then it is a problem. I considered reinstalling my OS and change all my passwords. It would also make sense, if you use the online banking etc., to inform your bank that you have a security hole on your PC. This will alert them to anyone using your current password to the Bank etc.
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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I get phone calls from people saying they have reports that far, something is wrong with my computer and asks me to do the thing on my computer in order to allow them to show me wat is wrong? Would Microsoft or Windows contact me by phone with succh a request?
Tuesday, September 25, 2012 11:44:28 + 0000, Bob PaynePayne says:
I get phone calls from people saying they have reports that far, something is wrong with my computer and asks me to do the thing on my computer in order to allow them to show me wat is wrong? Would Microsoft or Windows contact me by phone with succh a request?
No! Microsoft never this. It's a scam and with various
the names and phone numbers, those who become very common these days.In addition to their money get on your part to do anything of any value,
If you leave them in your computer, which knows what losses they did are
where confidential information they stole.So if you have done so, I highly recommend that you do both of the following
immediately:1 do a clean reinstall of Windows.
2. change all of your passwords, especially banks or other
financial sites.
Ken Blake, Microsoft MVP -
A man called my cell phone once a month in what appears to be a scam.
This person wants me to turn on the computer or to ask me if I'm on the computer.This person claims to be working for Microsoft.Usually I say that is I don't have a computer or that I have 10 computers, and I don't have time to do what he wants.This person warms me that my computer is in danger and that I need to act now by following the instructions of his phone.Usually he hangs up the phone once I tell him to call later.The phone number indicated in my identity from the last call, he did today 23 Aug 2012 @ 13:00 Pacific time is: 516-673-0633I think Microsoft should be very interested in protecting its reputation and its customers to discover why this person called in what seems to me randomly.ask Microsoft behalft.Thank you.It is a total scam! Do a search on these forums and you will find a LOT of references. Never leave in your computer.
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Original title: windows scam
can u tell me what are all the files in the windows/inf folder, I received a call from someone claiming to be windows saying that my computer has malaciuos spyware etc on it, and they are located in the inf file that is to say the driver FILES the PNF
Hello
Of course these are SCAMS!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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I received a call from someone claiming to be a representative of Microsoft
I just got a call from someone claiming to be a representative of Microsoft to report that my network downloads could be accompanied by unwanted files without my knowledge. I know it's a scam, but I played along anyway. The representative asked me to press the keys Ctrl + key Microsoft Logo at the same time. Of course I hung up immediately, but I can't find in any of my research, what will make this combination of keys. Can anyone advise, please. Thank you.
Original title: what is CTRL + touch Logo Microsoft do?
It is a scam. This combination of keys does nothing. Then, my guess is that they will tell you that he was supposed to do something and work on you from here to get info on your machine. Microsoft never does unsolicited phone calls.Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft
Avoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Do not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
Aggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers -
I just got a phone call from someone claiming to be from Microsoft. He directed me to go to MS Windows event viewer and County errors and warnings in the Applications and the system section. Then he asked me to let them access my computer and fix any problems that would be 'crash' of my computer. When I refused him access said he couldn't help me and hung up. I do not think that it was Microsoft but are ratings warning and error a problem? I use Windows XP.
Kudos to you 1Grizzly, you have made the right choice. Microsoft does not make unsolicited support calls or send emails to customers, offering support.
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Fake call? I received a call today from someone claiming to be Windows Support
original title: fake call?
Today, I got a call from someone claiming to be Windows Support, saying he was getting my computer error messages. I (stupidly) allowed remote access to my computer and I was told that there were a great many virus that needed to be removed or it would break. While he was trying to sell my software I bcan suspect and ended the call. Now, I am very worried that if it was a fake call, could he have installed something on my computer, or access personal information, and how do I know?
Please read the responses from the link at the end.
Pay attention to what Ken Blake, Microsoft MVP.
Already, you let the sammer with access remotely. Nothing else short of reinstalling Vista and change your account and the password will save your computer.
Do it NOW.http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/4489f388-d6de-416d-9158-0079764bb001 For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.
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Received a call from someone claiming to be Microsoft Support
Like many others, I received a call from a man who claims he was Microsoft, telling me that my computer was being hacked. I started to see through his bull quickly while I was talking to him, and after research I found confirmation that he indeed was a scam. However after reading the responses I am worrying whether or not I gave him access to my computer. As I was talking to him, I had on my computer, not to do what he told me or visit the page he was trying to direct me, but looking at the probability of this being a scam. My question is to get online while we were connected to the phone I made my system vulnerable? We have DSL and I was wondering if they already have my phone number could they hack into my computer or follow my ISP just connected. I think I'm fine, but now I'm getting paranoid who were able to carve in. It may just be a case of hypochondria computer. Any idea is appreciated. Thank you!
-Frank
You should be fine if you did not allow the con artist access to your computer.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html
https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/
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I have just started with a new internet provider and get phone calls from a source to say that they are windows and the need to access my computer because its infected in windows. It is this true.
No, it's a scam, ignore the call.
Just hang up, they are trying to steal your information or to install a virus on your PC.
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I get phone calls from a person telling me that my email is corrupted
Corrupted e-mail
I get phone calls from a person telling me that my email is corrupt and trying to connect to my computer, so they can solve the problem. I have not heard any questions about msn email be corrupted. Want some answers.
Hi CLAUDEFRANCIS,
Microsoft introduces not calls to customers about technical assistance. More than likely the person calling you is a scam. For your protection, do not provide information personal to that person or him allows to access your machine remotely.
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How to validate a call that I received from someone claiming to be Microsoft?
Original title: calls from Windows
I just got a strange phone call from 'Jack' of my 'windows provider' telling me that my computer was sending strange messages for windows. And then he asked me if my computer was on and could I go to it. I could barely understand him and I ran a security check on my computer and it showed that it is safe. Is - this phone call sounds like it's legitimate? It sounded as if it was from a call center (lots of voices in the background).
Fake phone calls to technical support
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
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original title: Trojan warnings
Received phone calls from a number of Adelaide telling me that my computer will crash in two days, if I do not open a session and follow his instructions because of Trojan virus. Nobody gave his name and phone number and said she is Microsoft? She also told me that it was free and part of Windows security. How will I know if it is authentic or not?
Hello
It's a SCAM
Microsoft does NOT contact you unless you have for them to
read this:
http://www.Microsoft.com/security/online-privacy/msName.aspx
Microsoft has none of the unsolicited telephone calls to help you fix your computer
In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.
Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.
Treat all unsolicited sceptically telephone calls. Don't provide personal information.
If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.
If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.
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