I get texts that are empty. (They only show the grey silouhetted heads

I have an iphone 6. Lately, I get empty text between other texts or messages up to 5 empty texts at the end of the fall. By 'white', I mean that I see the gray silhouette (where photo text is generally) without a message. I went to Verizon and they said that it was not past their end.

Someone else has this problem and can give advice on option to correct. If I have to go to Apple I.

Texts are usually a problem of carrier, but you can try a forced reboot. Hold down the Home and Sleep/Wake buttons at the same time for about 15 seconds, until the Apple logo appears. You won't lose anything.

If a force restart does not help, you can try a system restore.

First save your device via iTunes. Also import your photos on your computer and copy all the important data. Reconstruction of the support first test and test. If this does not help, you may need to restore as a new and reconfigure from scratch as the backup may be damaged. It is important to have your photos and your saved data separately from the backup. Here are the steps for a restoration:

https://support.Apple.com/en-us/HT201252

If the steps above do not help, you may need to test in an Apple store.

Tags: iPhone

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