I get the message "unspecified error" when I try to restore my PC. can anyone shed a light on this

I'm trying to restore my PC and get the same message every time, he reads "unknown error" can anyone help please

Hello

This can help you:

1. If you are using Norton, you should disable Norton inviolable Protection before using the system restore.

http://Service1.Symantec.com/support/sharedtech.nsf/pfdocs/2005113009323013

2. try to use Safe Mode system restore.

http://bertk.MVPs.org/html/restoresysv.html

3 Malware will stop at the system restore.

Download, install, update and scan your system with the free version of Malwarebytes AntiMalware, if necessary in Mode safe mode with networking:

http://www.Malwarebytes.org/products/malwarebytes_free

And here's how to go in Safe Mode options; Select safe mode with networking from the list of options:

http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

See you soon.

Tags: Windows

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