I got a new computer and can't find where to download 10 items...

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• Got a new computer and can not copy the catalog on my USB key.

  I have a new Dell laptop and have downloaded Lightroom to my new computer. I tried my backup from my old computer catalog and he said: "the process cannot access the file because another process has locked a portion of the file. I already tried to delete the lrcat.lock file as Adobe said to do and it did not work. I have no idea what to do! Help, please!

  Close LR. Open Windows Explorer (Windows File Manager), or on the link for computer workstation work, Documents, or any other link that will open the Windows File Manager.

  Copy the LR catalog file which is normally located in a subfolder of your user account on the USB drive. Then copy it to your new computer, place it in the same WAY as it comes. You must also copy all your image files or if they are all on a disk external drive connect this external drive to your new computer. If all your images are on your internal drive and then when you copy them on they must also reside in the same WAY that they were on your old computer.

• I'm looking for an addon called informant. used to fill out forms. new computer and can't find it in the lists of Add ons. Thank you

  looking for an add-on called "whistleblower". new computer here and I can ' t seem to find more on the list of addons. It is used to fill out forms and worked well.

  Thank you [email protected]

  Sorry, I don't remember seeing an extension of this name.
  
  Maybe this one?
  
  https://addons.Mozilla.org/en-us/Firefox/addon/InFormEnter/

• I have a hp photosmart 2575 all-in-one and I got a new computer and I can find my cd how to load

  I have a hp 2575 all-in-one and I got a new computer and I can't find my cd so how can I down load to new computer

  Hi bdworley79,

  Click on the link below and select the operating system on your new computer to download the drivers.

  Downloads of software & driver - HP Photosmart 2575 All - in - One Printer

• I just got a new computer and I can't find my lightroom license key. How can I get a new one?

  I just got a new computer and I can't find my lightroom license key. How can I get a new one?

  Thank you!

• I got a new computer and I need to transfer my subscription of photographers (cc and lightroom) to the new computer. How can I do this?

  I got a new computer and I need to transfer my subscription (cc and lightroom) to the new computer. How can I do this?

  The same way you did the first time

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

• I got a new computer and downloaded the software on it and now everytime I have open lightroom, it is said I am on a trial period not my subscription. How can I fix it?

  I got a new computer and connected and this is I am using a trial period not my subscription how to fix this?

  Are you using the right Adobe ID to connect? (use the ID with which you have subscribed for cloud creative)

  Post a screenshot of the guest of the trial as well. If you use the right Adobe Id,

  Please follow the steps below: -.

  Move the Opm.db file to the desktop.

  1. Out of cloud creative app and close all Adobe programs.
  2. On Windows, delete the opm.db file located here: C:\Users\\AppData\Local\Adobe\OOBE
  3. On Mac, delete the opm.db file located here: \Library\Application Support\Adobe\OOBE
  4. Restart your computer
  5. Restart Creative Cloud connection and connect

  Concerning

  Assani

• I recently got a new computer and need to reinstall my product

  I recently got a new computer and need to reinstall my product (Adobe Creative Suite Production Premium 5.5) on my new OS. Windows 8.1 that I still carry serial numbers but would like to know if there is somewhere I can re-download the software?

  CS5.5 - http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS5.5: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html

• I'm at school and only paid help for my adobe membership. I can't do the cloud to download to my new computer, I had only a front tray. Now, I need this software on my new computer and can't figure out how to download or if I have where it

  I'm at school and only paid help for my adobe membership. I can't do the cloud to download to my new computer, I had only a front tray. Now, I need this software on my new computer and cannot figure out how to download it, or if I where it is, or anything. I'm a person who needs to be talked through things so I can ask questions and get the responces immedent that I'm not good with typing and reading.

  Restart the computer and try again.

• I got a new computer and now tried to download the app but it say try test

  I got a new computer and now tried to download the app but it say try test

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I agree with the creative cloud.  I got a new computer and it says that it cannot find my subscription.  Very frustrating. Help, please.

  I agree with the creative cloud.  I got a new computer and it says that it cannot find my subscription.  Very frustrating. Help, please.

  Please let us know the:

  1. the place of purchase

  2 order No.

  3 adobe ID (email)

  private e-mail because I was unable to find any Cc registered at your forum Email ID.

  Concerning

  Stéphane

• How do I download lightrrom 5 on my new computer? I already bought lightrrom 5 and recently got a new computer and I'm trying to install the software.

  I'm trying to figure out how to install lightroom 5, I already bought the software and downloaded on my old computer last year. I just bought a new computer and do not know where I need to download the software from.

  Thank you in advance,

  Julie

  You can as well dl the latest version of the lr5, 5.7.1

  Downloads available:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7
  • Lightroom: 5.7.1. 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I got a new computer and I have a plan of photoshop, how to switch to the new computer?

  I got a new computer and I have a plan of photoshop, how to switch to the new computer?

  Hello

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• Hello. I recently got a new computer and transfer all my files across using Time Machine. Whenever I try to connect to any CC (including CC) program, the program stops immediately and an Apple error happens. I uninstalled and reinstalled CC

  Hello. I recently got a new computer and transfer all my files across using Time Machine. Whenever I try to connect to any CC (including CC) program, the program stops immediately and an Apple error happens. I have uninstalled and reinstalled CC twice with no result and removed all Adobe products on my computer and nothing works.

  I've seen similar discussions before... transfer does not work, you must install

  Discussions of re - install

  -http://forums.adobe.com/thread/1408331?tstart=0

  -http://forums.adobe.com/thread/1398961?tstart=0

  - and http://helpx.adobe.com/creative-cloud/help/install-apps.html

  -using the vacuum after you have uninstalled and before reinstalling will usually help

  -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

• I am reinstalling a version update of xp on my computer and can't find the product keys doe someone at - it suggestions?

  Original title: Reinstall windows xp on the computer and cannot find my produst key suggestions

  I am reinstalling a version update of xp on my computer and can't find the product keys doe someone at - it suggestions?

  Hi johnan12,
   
  You will need to contact the Microsoft customer and Service support for a replacement product key.
   
  For more information, see:
  How to identify, locate, and replace a product key