I got a new computer and downloaded the software on it and now everytime I have open lightroom, it is said I am on a trial period not my subscription. How can I fix it?
I got a new computer and connected and this is I am using a trial period not my subscription how to fix this?
Are you using the right Adobe ID to connect? (use the ID with which you have subscribed for cloud creative)
Post a screenshot of the guest of the trial as well. If you use the right Adobe Id,
Please follow the steps below: -.
Move the Opm.db file to the desktop.
- Out of cloud creative app and close all Adobe programs.
- On Windows, delete the opm.db file located here: C:\Users\
\AppData\Local\Adobe\OOBE - On Mac, delete the opm.db file located here:
\Library\Application Support\Adobe\OOBE - Restart your computer
- Restart Creative Cloud connection and connect
Concerning
Assani
Tags: Photoshop Lightroom
Similar Questions
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I got a new computer and now tried to download the app but it say try test
I got a new computer and now tried to download the app but it say try test
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
iMAC and MACBOOK Pro user. CC for member photographers. the iMAC in Photoshop CC2015 and LR upgrade went well. Update of the MacBook is showing that trial versions, not permanent. How can I fix it?
Go to Adobe Creative Cloud
Hello
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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I installed FF4 on my laptop and PC, but I kept getting kicked offline, especially from Facebook. I then uninstalled FF4 and returned to FF3.5.5 (on the PC) and FF 3.6 on the laptop. This solved my problem of connectivity, but the modules are now in place. No add-on to all appear on the PC, and only Personas show on the laptop. When I try to install forecast Fox and colored tabs, I get the message 'install now' and the message to restart FF, I do. When it will redraw, add-ons are simply not there. I hope that it is something I am doing wrong, but I don't know what it is. Java is updated. Pointers? TIA!
This may be caused if one of the files which stores details of extensions you installed is corrupt.
- Open your profile folder, for details of how to find it, see https://support.mozilla.com/kb/Profiles
- Closing of Firefox
- Delete the following files if they exist, extensions.cache, extensions.rdf, extensions.ini and extensions.sqlite
- Restart Firefox, it will then rebuild the list of installed extensions
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I agree with the creative cloud. I got a new computer and it says that it cannot find my subscription. Very frustrating. Help, please.
Please let us know the:
1. the place of purchase
2 order No.
3 adobe ID (email)
private e-mail because I was unable to find any Cc registered at your forum Email ID.
Concerning
Stéphane
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I got a new computer and I have a plan of photoshop, how to switch to the new computer?
I got a new computer and I have a plan of photoshop, how to switch to the new computer?
Hello
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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I got a new computer and I need to transfer my subscription (cc and lightroom) to the new computer. How can I do this?
The same way you did the first time
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
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Hello. I recently got a new computer and transfer all my files across using Time Machine. Whenever I try to connect to any CC (including CC) program, the program stops immediately and an Apple error happens. I have uninstalled and reinstalled CC twice with no result and removed all Adobe products on my computer and nothing works.
I've seen similar discussions before... transfer does not work, you must install
Discussions of re - install
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
- and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the vacuum after you have uninstalled and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
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I got a new computer and can't find where to download 10 items...
I got a new computer and can't find where to download 10 items...
Visit this link: -.
l http://prodesigntools.com/Photoshop-Elements-10-Direct-Download-Links-PSE-Premiere-pre.htm
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I have a hp photosmart 2575 all-in-one and I got a new computer and I can find my cd how to load
I have a hp 2575 all-in-one and I got a new computer and I can't find my cd so how can I down load to new computer
Hi bdworley79,
Click on the link below and select the operating system on your new computer to download the drivers.
Downloads of software & driver - HP Photosmart 2575 All - in - One Printer
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I recently got a new computer and need to reinstall my product
I recently got a new computer and need to reinstall my product (Adobe Creative Suite Production Premium 5.5) on my new OS. Windows 8.1 that I still carry serial numbers but would like to know if there is somewhere I can re-download the software?
CS5.5 - http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html
You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
CS5.5: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
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I bought Adobe Creative cloud. for the audit, he sent an email that is not mine. How can I fix this problem as I triend to go to my profile and until now I can't download my phtotshop and I got the approval of my payment
Hi Christophe,
Please refer to the threads below where the issue has been addressed:
CC has a fake email, can not change
confirm/verify e-mail addresses for CC subscriptions
Kind regards
Sheena
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I just got a new computer and I can't find my lightroom license key. How can I get a new one?
Thank you!
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The installation program of Adobe cloud downloaded on the internet perfectly but when I open it stuck at "initializing installation" and the green bar does not move. How can I fix it so it installs?
Multiredwolf123 did you use the steps listed in the "Failed to install" error request Creative Cloud Desktop - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to solve the current error?
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You need a FireWire 400 adapter FireWire 800 and one FireWire 800 adapter Thunderbolt.
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