I got a phone call from a person

I got a phone call from someone posing as a microsoft person saying that I have viruses on my computer... is - this legitimate?

Fake phone calls to technical support

Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

Please see:

http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

Microsoft issues never not solicited for phone calls of support or security.

These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

Tags: Windows

Similar Questions

  • I got a phone call from a person claiming to be from the care team of the windows service how they got my number

    I got a phone call from a person claiming to be from the care team of the windows service how they got my number and I took his number, I think it's fake

    Hello

    There are telephone directories, etc., etc.

    It's a SCAM

    they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card information, you get allows you to download the software to 'fix' or 'test' for your computer

    read this:

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    Microsoft has none of the unsolicited telephone calls to help you fix your computer

    In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

    Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

    Treat all unsolicited sceptically telephone calls. Don't provide personal information.

    If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

    If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

  • I got a phone call from someone who says that my computer is downloaded illegally by someone else, is it a scam?

    I got a phone call from a person in India who says that my computer is downloaded illegally by someone else. I don't know if I should trust him because he wants to me exactly what he said while I'm on the computer

    * original title - a particular phone calls *.

    Thank you very much I am so happy that I said no.

    Hello

    You are welcome

    Certainly, they may seem convincing well!

  • I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

    I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

    Hi Debra,

    It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.

    Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!

    See below for additional information on this topic and what to do and how Microsoft works:

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

    http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

    I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.

    Good luck and best wishes!

  • I just got a phone call from a man claiming to be a tech windows

    I just got a phone call from a man claiming to be a tech of windows. He told me that he had to call me because of the high number of junk that has been downloaded and my windows updates. Is this for real?

    Hello Angiee57,

    As usual, this is another scam.

    Unless you have a support contract prepaid or you raise a support ticket with Microsoft, no Microsoft will call you about the problems with your PC.

    All these crooks are trying to do is access your PC so they can steal your personal data, which is bank details etc. Under no circumstances should allow you remote access to your PC.

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

  • I just got a phone call from a company who said they demanded on behalf of Windows

    Original title: "I JUST HAD a CALL BY a GENTLEMAN WHO LOOKED THE ACCOUNT THEN TYPE ' EVENT .

    I just got a phone call from a company stating that they were working on behalf of Windows he asked me to turn on then press control and 'R' together - when the dialog box open to type in "EVENTS", I put the phone down - I don't want to be rude, but is this real society - I was unable to call the John company

    Hello John

    Without that society is not authentic. It's all part of a scam to gain access to your pc and steal your personal data.

    Unless you have a pre-paid with Microsoft, support contract they (Microsoft) will never contact you for problems on your PC.

    You did the right thing by hanging up on them. If that happens again, just ignore them.

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

  • I got a phone call from a benny edwards who said Microsoft and had found problems with my computer.

    * Original title: defraud my computer

    I got a phone call from a benny edwards who said Microsoft had found problems with my computer and the pirates had gotten him. As I have had some problems recently with the computer, I thought it was authentic and fell for it? After a long telephone conversation, he forced me to accept that my Bullguard anti virus and my malware Remover is not enough to protect the computer and forced me to buy a program from Microsoft (this man of course) not microsoft. It supports the remote computer, and then forced me to give him my details, name, address, telephone number and age and of course the fool that I am, my credit card number, the penny dropped when he asked the Envoy of money via western union.  When I told her that I was closing the phone call, he told fort and wiped a number of things from my computer, the computer wasn't sure.  I ran my scanner (twice) bullguard, run my anti malware program, changed my password and order my credit card, is there something more I can do?

    To protect yourself, your information and your PC, follow these steps:

    • Change your computer password, change the password on your main email account and change the password for all accounts, including your Bank and credit.
    • Immediately scan your PC with the Microsoft Security Scanner to see if you have the tools malicious/phishing software installed on your PC.
    • As a third step, I recommend that you run the verification of Security Essentials on this page. The check will ensure that the security features in Windows are normally very active and running.
    • Personally, I have a clean Windows installation, because something could have been tampered with.

    For more information, visit the Microsoft Internet and Security Safety Center

    For more information on how you can these types of phone scams, visit this site.

    I hope this information has helped. Let us know if you have any additional questions.

  • Phone calls from a person claiming ot be a Microsoft Contractor regarding the INF file

    I get phone calls from a person claiming to be a Microsoft contractor.  He said that my computer has been hacked and wanted me to access my INF file so I could correct and stop piracy. I have trouble understanding what he said because his accent was so heavy. Why a caller would want me to access my INF file?  He seeks access to my computer?  Can hacking really stop this drive?  Microsoft really knows when someone hacked my computer? Help!

    Hello

    Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

    Please see:

    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

    Microsoft issues never not solicited for phone calls of support or security.

    These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

  • I continue to receive phone calls from a person to Xinfinity Tech. They insist that they are related to Windows and that if I go to their website they can solve the problem.

    Xinfinity Tech

    I continue to receive phone calls from a person to Xinfinity Tech. They insist that they are related to Windows and that if I go to their website they can solve the problem. I don't trust someone who calls me on the phone like that. Are they legitimate?

    Are they legitimate?

    No!  See...

    I received a phone call from someone who claims to have a Virus
         http://answers.Microsoft.com/thread/4489f388-d6de-416d-9158-0079764bb001

    Avoid scams phone & other support Tech Cyber scams
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Avoid scams that use the Microsoft name fraudulently [phone & email]
    http://www.Microsoft.com/security/online-privacy/msName.aspx

  • I got a phone call from a guy who said he was with Microsoft and that someone had linked in my computer. Is it a scam?

    I got a phone call from one of the related foreign accent that he was with Microsoft Security and that my computer has been used or something to that effect.

    I could hardly understand him.  Is this another scam floating around?   What should I do to report this?

    Thank you

    Short answer: Yes. It is a scam. Not much interest to report, as MS are well aware of this problem, but there is little they can do about it since then (I guess) most of the calls are created outside the United States

  • I get phone calls from a person telling me that my email is corrupted

    Corrupted e-mail

    I get phone calls from a person telling me that my email is corrupt and trying to connect to my computer, so they can solve the problem.  I have not heard any questions about msn email be corrupted.  Want some answers.

    Hi CLAUDEFRANCIS,

    Microsoft introduces not calls to customers about technical assistance. More than likely the person calling you is a scam. For your protection, do not provide information personal to that person or him allows to access your machine remotely.

  • I just got a phone call from a guy who said he was a member of the tech teaml windows

    I just got a phone call from a guy who told me he was technical team of windows and someone had attempted to enter into my calculation, I told her that I don't have a computer, then he asked if I had a laptop that I don't have so I told him that. I asked how he had got hold of my phone number and he said they had the info. I wanted to take this more then I asked what was wrong and he said that if I turned on my computer that he would go through it with me. I didn't believe him, but what to do? Needless to say that I hung up on him, but as I am not very computer savvy so I'm a little worried. Can anyone help please. Thank you

    It is a SCAM, you did the right thing hang up on him. He just wanted your information so he could use it for illegal purposes.

  • I just had a phone call from a person who said that it is Windows

    Original title: inf junk - scam

    I just had a phone call from a person who said that it is Windows (non-Microsoft) and said I have viruses that have made some of my windows certificates expire and he would help me to restore the certificates so that I can delete the infected files.  "" I followed some of its directives, i.e. you press Start key simultaneously with the letter e R and typed in "inf junks.  It said that all of the files that were listed are infected files.  He had me so close that window and type ammyy.com who brought up a remote coelio.  I told him I was hesitant to do it, but in order to varify that it was, I would call him back.  He gave me the 'john' and phone 905-588-7942 # name.  I hope that it has not reached way triggers a virus in my being gone that far.  Any suggestions?

    Hello BruceHiggins,

    In addition information of No Mo, I have included some URLS from users who have experienced the same telephone call you under.

    Scam phone call pretending to be Windows support:

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/scam-phone-call-claiming-to-be-from-Windows/193f0a33-4ad9-4a07-96eb-9a7e3debb269

    I received a phone call from someone who claims to have a Virus:

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/i-received-a-phone-call-from-someone-claiming-i/4489f388-d6de-416d-9158-0079764bb001

    Thank you

    James

  • I just got a phone call from a Jamie Johnston, of the UKcomputers.

    I just got a phone call from a Jamie Johnston, the UKcomputers saying that he has been advised by Microsoft that I have a virus in my PC and they know error messages that are sent from my PC it asked me to connect to my PC. I've been suspicious!  Does anyone know if it is authentic or not?

    I just got a phone call from a Jamie Johnston, the UKcomputers saying that he has been advised by Microsoft that I have a virus in my PC and they know error messages that are sent from my PC it asked me to connect to my PC. I've been suspicious!  Does anyone know if it is authentic or not?

    This is a complete scam and one that has become very common these days. . Don't think anything such a caller said, do nothing that he tells you to do and hang up on him immediately.

    At let them into your computer? If you did you are at serious risk for what they could have done it (installed spyware? Identity theft? Steal the passwords?), and I highly recommend that you do the two following:

    1 reinstall Windows properly

    2. change all your passwords, especially those of the financial institutions and online stores.

  • Received phone calls from a person claiming to be with Microsoft, is it a scam?

    I am running xp professional.  Recently, I received 3 phone calls from a person coming from microsoft telling me that they have detected serious threats on my computer. He speaks with an accent very hard and I can't understand it.  Is - is this legitimate?  If Yes, how can I talk to someone, I can understand?

    It is not legitimate. It's a scam.

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