I got a phone call from someone who says that my computer is downloaded illegally by someone else, is it a scam?

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• I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  Hi Debra,

  It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.

  Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!

  See below for additional information on this topic and what to do and how Microsoft works:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.

  Good luck and best wishes!

• I received a phone call today (a third) saying that my computer has been hacked and that they need to get into my system for necessary repairs

  * O.T. > phone call

  I received a phone call today (a third) saying that my computer has been hacked and that they need to get into my system to make the necessary repairs.   They have stated that they are from Microsoft but I didn't honestly believe that.  Has anyone else had these calls?

  Thousands have and you have reason to be wary.

  Read this

  http://blogs.Microsoft.com/Cybertrust/2014/06/26/is-that-call-from-Microsoft-a-scam/

• I keep getting phone calls from people who say they are from Microsoft

  I keep getting calls calls from people saying that they are Microsoft saying I have complaints against me I send emails and threats scams is a call oh yes they leave no phone number

  This is a scam that last for years. Microsoft never does unsolicited phone calls.

  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

  Report the scam
  http://support.Microsoft.com/reportascam

  Scams by e-mail or web: how to protect yourself
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

• I just got a phone call from someone at delta tech solutons who said that they had received notice of the problems with my computer.

  Then, they wanted to connect via citrix to talk to one of their representatives of tech.  Who are they and what do have to do with "windows".  the telephone number was listed as out of area 92423

  It's a scam that has worked for a long time, all over the world. They are after your personal information.

  The caller usually has a thick accent of BONE here in Oz.
  You can play games with them and ask them the error code or the message for the 'problem '.
  Or tell them that your line is exploited and they have already been reported to the authorities and if they ring back they will be made a mega ultrasonic sound blast def :).

  .

• Received a phone call from a person saying that having a virus.

  My son received a call saying a virus was on the computer.

  He made a left computer, right click on manage, 2 left on event viewer and a right on applications.

  He decided to hang up and almost everything what he done right and done a scan with out ware webroot virus.

  The people called and tried to make him do it again and he hung up.

  The computer is now infected? At these actions give them access to anything whatsoever?

  My son received a call saying a virus was on the computer.

  He made a left computer, right click on manage, 2 left on event viewer and a right on applications.

  He decided to hang up and almost everything what he done right and done a scan with out ware webroot virus.

  The people called and tried to make him do it again and he hung up.

  The computer is now infected? At these actions give them access to anything whatsoever?

  No! If someone calls out of the blue and told you that your pc is infected... it's a scam!

  Next time tell them you call the police, then hang up.
  They will tell you probably download and install something. If you do this, you're screwed.
  Your son has done the right thing by hanging up.
  Just a call cannot infect your pc. If it does not install anything they wanted install you and it does not give them access so it's no problem at all. Just a scam gone sour.
  Don't worry, your son has done the right thing.
  Sébastien.

• Call to access the computer, recently received a phone call from someone saying that my computer has a virus online damage the hard drive.

  Recently received a phone call from a person saying that my computer has a virus online damage the hard drive.  They said that my computer license of Microsoft and utilimately ID wanted remote access to my computer via maintenance PC (pc22.com) to correct it.  Is this a new type of fraud that goes around?

  It is not a new type of fraud, but it IS a scam.  MS does not give that kind of information, and they do not call users.

• Phone calls from the India saying my computer sends messages it has smart software.

  I get phone calls from the India saying that my computer sends messages it has smart software.  Is it a scam?

  Or-
  Next time have an air horn next to your phone and just before giving them a breath
  say "the smart software makes a sound of '...
  Or perhaps softer and say "because I had so many calls that I have."
  asked the FBI/CIA (MI6, or similar) in cooperation with the Government of your
  beautiful country to tap my phone... ».

  .

• I received a phone call of Support world says that I have the virus-scam?

  I get phone calls from people who say they are "Computer Maintenance Service" and when asked the name of the company, they say that they are the Tech Support world. They say that they are phoning as there is a problem with your computer with viruses and they are willing to fix it. Then, they ask to turn on your computer and call up the menu 'run '. They ask then type in 'EVENTVWR '. IS IT A CON TO HAVE ACCESS TO MY COMPUTER?

  I get phone calls from people who say they are "Computer Maintenance Service" and when asked the name of the company, they say that they are the Tech Support world. They say that they are phoning as there is a problem with your computer with viruses and they are willing to fix it. Then, they ask to turn on your computer and call up the menu 'run '. They ask then type in 'EVENTVWR '. IS IT A CON TO HAVE ACCESS TO MY COMPUTER?

  SCAM.

  Just tell them NOT to do hear again... Yes, roughly. brutally and hang up.
  They are leeches! For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

• I just got a phone call from a company who said they demanded on behalf of Windows

  Original title: "I JUST HAD a CALL BY a GENTLEMAN WHO LOOKED THE ACCOUNT THEN TYPE ' EVENT .

  I just got a phone call from a company stating that they were working on behalf of Windows he asked me to turn on then press control and 'R' together - when the dialog box open to type in "EVENTS", I put the phone down - I don't want to be rude, but is this real society - I was unable to call the John company

  Hello John

  Without that society is not authentic. It's all part of a scam to gain access to your pc and steal your personal data.

  Unless you have a pre-paid with Microsoft, support contract they (Microsoft) will never contact you for problems on your PC.

  You did the right thing by hanging up on them. If that happens again, just ignore them.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• I got a phone call from a person

  I got a phone call from someone posing as a microsoft person saying that I have viruses on my computer... is - this legitimate?

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I got a phone call from a guy who said he was with Microsoft and that someone had linked in my computer. Is it a scam?

  I got a phone call from one of the related foreign accent that he was with Microsoft Security and that my computer has been used or something to that effect.

  I could hardly understand him.  Is this another scam floating around?   What should I do to report this?

  Thank you

  Short answer: Yes. It is a scam. Not much interest to report, as MS are well aware of this problem, but there is little they can do about it since then (I guess) most of the calls are created outside the United States

• I just got a phone call from a guy who said he was a member of the tech teaml windows

  I just got a phone call from a guy who told me he was technical team of windows and someone had attempted to enter into my calculation, I told her that I don't have a computer, then he asked if I had a laptop that I don't have so I told him that. I asked how he had got hold of my phone number and he said they had the info. I wanted to take this more then I asked what was wrong and he said that if I turned on my computer that he would go through it with me. I didn't believe him, but what to do? Needless to say that I hung up on him, but as I am not very computer savvy so I'm a little worried. Can anyone help please. Thank you

  It is a SCAM, you did the right thing hang up on him. He just wanted your information so he could use it for illegal purposes.

• phone call from someone who says they work for Microsoft with a saying of phone number blocked that Microsoft was going to block my computer within 24 hours because of our virus transmission, is it true?

  Received a phone call from someone who has not been named (call from a blocked telephone number) saying that Microsoft would block my computer within 24 hours due to virus, we have been forward to microsoft.  He said we had a laptop and gave us a serial number.  We do not have a laptop.  Was it a scam call or this person really used by microsoft?  He wanted me to enter an address to give him access to my computer.  I refused.  Any information you can provide would be appreciated.

  Hello

  Yes, it's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the local police to the FBI, Attorney general, and
  consumer watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the
  Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
  (NW3C), funded in part by the Bureau of Justice Assistance (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Nor would they know if any errors
  It exists on your computer. So those are the frauds or scams to get your money or
  worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently: Microsoft has no
  for you unsolicited telephone calls help fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• I received a phone call from someone who claims to do with Microsoft.

  Original title: scam?

  I received a phone call from someone who claimed to be 'windows', and he said that they had received a message from my computer that he downloaded a virus.   When I asked to get her phone number to call to check, that we have been disconnected.  What is the scam here?  I traced the call to 253-802-0309, which is International Telecom.

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.