Hi there - adobe confirmed my serial number, but when I try to download my standard design CS5.5 on windows 10 computer does not recognize the number. Nobody seems to be able to help me, and I spent hours on the phone and download.

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  ===============================

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  -----------------------------------------------------------------------

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  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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  Thank you for your message.  Please, click HERE and run the Microsoft FixIt! tool.  Please let us know if it did or did not help to solve your problem.
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  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

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  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
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  Step 2: Download and install the latest drivers from the chipset of the computer or the manufacturer of the motherboard and check

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  Thanks and greetings

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.