I got stuck in the 5 step program to get access to the creative cloud
I bought teachers students version and saved with the right sign in the code. Then the system fell down somehow because Adobe could not verify my information of credit card for billing of the next year. I got to my account, does the work, but still I do not seem to go further in the stages. (The last step is to install or work with creative cloud). I have a chatsession. Support guy advised me to install creative cloud and that I probably would find in the programs on my system (Imac). Now, I'm back home and trying to... but not way... nothing like creative cloud on my machine. Anyone know what to do? Maybe I'm not a tech brain, then it's very simple? Thanks for any response!
If you want to install Creative Cloud App then refer
Using creative cloud | Install, update, or uninstall applications
If you experience any problems during installation or activation, please indicate the exact error
Tags: Adobe
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I just downloaded the Muse CC of the creative cloud trial version. But I got the following error message when I try to open my muse program. "This file Adobe Muse of the site requires a newer version of Adobe Muse. Please upgrade to the latest version. "But the system keep telling me that my version is up-to-date. Help, please.
Hi Mandy,.
Please check the system requirements for Muse system requirements | Muse , if you are on a 32-bit system, it is possible to use the old version of Muse.
Kind regards
Akshay
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Impossible to download and install programs from the creative clouds
I am unable to install new programs or even updated already installed creative cloud. I always ask me to put my username and password. That will not be accepted. Even if I'm already connected!
I pay a lot of money for all applications, so I want to use.
need advice, please!
don't know if this will help, but had a problem a few years ago with CC not taking my user/login credentials...
Re: How I fix: you have been signed in about 2 minutes!
My quick fix 2 years ago (However, I think that Adobe offers software called AdobeCreativeCloudCleanerTool.exe [https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html] tool that automatically makes something similar - still don't know why we users have to jump through 10 different hoops to fix something it didn't break up in the first place, lol)
From 2014:
Spoke to the engineer online and he had me remove 1 file, restarted the program CC and it let me log in, a problem fixed.
In your c:\users\(your \appdata\local\adobe\oobe\ folder user name), I have deleted the opm.db file and restarted program CC and corrected a problem.
My question was connecting and immedatiately to be told "You have been disconnected" msg with the CC program for my Windows 7 computer. Not sure if this fix works for everyone, so make a backup of the file before deleting!
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When I try to download the creative cloud pop - up opens but just gets stuck on the blue spinning wheel and will not get any more away.
Mac https://forums.adobe.com/message/5470608 spinning wheel
-Similar to Windows https://forums.adobe.com/message/5853430
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I cancelled the "Creative Cloud student and teacher edition (one year)" on March 23. But the page shows the next pay day will be April 25. It is sure that my program has been canceled?
I paid 71508won for cancellation fees.
You have to contact support directly for an answer...
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
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The creative cloud reads 'Install updates', but the progress bar is stuck at 0
I can't access all the other screens in the CC window. My apps still work, and I can work on my projects; However, I like to keep up to date and I can't. Summer in this way for about 2 months. I use a MacBook Air. Any idea on what to do? I don't think I'm the only one with this problem.
If there is no entry blocker of Adobe in the Hosts file.
Once the procedure below:
Launch the monitor application activity > utilities.
Force quit all Adobe and configure associated processes like creative cloud, CoreSync, AAMUpdater, Setup, Pdapp, install... .etc
Then restart Adobe Creative Cloud application and try again.
Screenshot of Activity Monitor:
Make sure that all processes is selected in the menu view of activity monitor.
Always the same? /
You can try to update via the Safeboot mode, or you can uninstall and reinstall the app once.
Start in start mode safe for Adobe on Mac OS X products
The steps to uninstall and reinstall:
1)
Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.
(Applications > Utiliites)
Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.
2)
Click on the link below and download & run the cleaning of Adobe tool:
Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up selected."
http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg
3) click on the link below and download file Creative Cloud install and use the same to install the creative Cloud Desktop application.
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
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When I install the first cc in 2015 compared to the creative clouds or updates the program, I can't o open it again, 0xc000001d error I have windows 7 ultimate AMD Athlon (TM) II X 5 1100t processor 3.84 Ghz 16 GB RAM. How can I solve this problem I need urgent program! Thank you
Hi Oana M.
Update first Pro CC 2015 (9.2).
Thank you
Kevin
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I have the creative cloud and want to know if there is an app or a program that I can buy in order to trace the pictures I want photoshop? I want to store photos on a peak and then put them on a table shave so I can use them elsewhere. For example, I take a picture of our equipment in the factory and want to buy items on the bottom and wear the equipment to a white background to post on my site. Using a mouse to draw the image is inefficient and inaccurate. A pen in my hand is much better. Ideas?
Thank you
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There are many Photoshop tutorials on it online. You can refer to them, or you can search the Internet for more information.
If you have a pen and Tablet compatible with Photoshop, you can use that in addition to or instead of a mouse.
Extract an object from its background in Adobe Photoshop
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Hello!
The Creative cloud program does not. When you open the file in Photoshop says that there are not many fonts, use Typekit. Typekit itself turned off. All programs downloaded and saved, but Photoshop doesn't see Typekit. What should do?
Also says that I have no access to this service. For access, please contact your COMPUTER administrator or connect using the ID
Hello
Greetings!
Is Typekit on?
Visit this link: Add to your desktop of Typekit fonts
Concerning
Jitendra
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I agree with the creative cloud. I got a new computer and it says that it cannot find my subscription. Very frustrating. Help, please.
Please let us know the:
1. the place of purchase
2 order No.
3 adobe ID (email)
private e-mail because I was unable to find any Cc registered at your forum Email ID.
Concerning
Stéphane
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I downloaded the trial version of Adobe Premiere, but I can't open in programs, also in the creative cloud. How can I open it?
You MUST have a 64-bit computer and operating system... What is your computer?
-Programs are supposed TO not view or download if they are not installed on your computer
MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html
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Hello, I can't install the creative cloud because I asked the administrator password and nobody here knows that the machine that we use a lot. Find out how to reset the password to let me install the program... Thank you!
This isn't something to ask an Adobe forum... it is your operating system that requires permissions to install the software
You need to find someone who has the administrator password to give to you, or install the software for you
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How to fix the script error message: can not find script file "C:\program files (x 86) \uninstall scripts\creative cloud enterprise\install.wsf»
Behalf of the company
Packer links https://forums.adobe.com/thread/1586021
http://forums.Adobe.com/community/download_install_setup/creative_suite_enterprise_deploym ent
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I bought the copy of the creative cloud 5 years ago hard drive and installed it on my old computer. When I got a new computer I saved my applications on an external drive, and then when I tried to put them on my new computer none of them would start. What can I do to fix this?
Adobe applications cannot be copied from one machine to the other, they must be installed using installation files. Remove everything you put on the machine and use the CC cleanup tool after that. Acquire the installer to the desktop application, then get the applications through which.
Adobe Creative Suite cleanup tool
helps resolve installation for CS3 thru CS6 and creative cloud problems
http://www.Adobe.com/support/contact/cscleanertool.html
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
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Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay for it.
Aileen,
Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?
Kind regards
Guinot
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