I had a blue error screen, so I've debugged and discovered that this ntoskrnl.exe file was the cause. The version of the file is 5.1.2600.1106. Is it safe to remove it from my XP system, or what is the solution?
Windows would not open.
Hi canuckster,.
1. have you made any hardware changes or software on the computer before this problem?
2. What is the full error message or code you receive?
If you receive one of the error messages listed in this link, you can follow this link & check if you are able to start correctly on the desktop.
Hope the helps of information.
Please post back and we do know.
Tags: Windows
Similar Questions
-
Hello!
I had a copy of Windows 7 Ultimate SP1 for quite awhile and discovered that I need a new facility (the computer refuses to Windows to run at all). I picked up my installation disc and everything, only to find out that someone stole completely he reapply. I am unsure weather or not it is enabled or whatever it is. I tried to call Microsoft technical support and they said to go to the retailer I bought since then, but the retailer in question no longer exists. I'm just screwed?
Thanks for your help!
You can retrieve the product key, and then use it to re-download a new copy:
Here are four utilities, which can display your product keys if they are still there:
Belarc Advisor: http://www.belarc.com/free_download.html
(He did a good job of providing a wealth of information.)Also: http://www.magicaljellybean.com/keyfinder.shtml
and: http://www.nirsoft.net/utils/product_cd_key_viewer.html
and RockXP: http://www.majorgeeks.com/download4138.html which has additional featuresGo to the recovery of the software Page and then enter your key:
How to: What are my options for Windows 7 reinstall media?
Make sure you scroll down and read the section:
What to do if you cannot get your manufacturer recovery media, refuse to use or to buy it or the Microsoft Software Recovery Website does not work?
If you plan to upgrade to Windows 7, see:
Task of pre-required
When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1
- How to back up and restore your files manually
- How to free up disk space in Windows
- How to: 10 tips before installing Windows 10
- How to: determine if a device application or hardware is compatible with Windows 10
- Will remain the documents and applications, or install app must
then
- How to download official Windows 10 ISO files
- How to: upgrade previous versions of Windows using the file ISO for Windows 10
then
- Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
- Reboot several times, and then try again.
- Disable the general USB peripherals (for example - smart card reader).
- If you are using a SCSI drive, make sure you have the drivers available for your storage on a thumdrive device and it is connected. During the installation of Windows 10, click on the advanced custom Option and use the command load driver to load the driver for the SCSI drive. If this does not work and the installer still fails, consider switching to an IDE based hard drive.
- Perform a clean boot, restart, and then try again.
- If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both, then try to install.
- If you are updated through Windows Update, when download reaches 100% disconnect from the LAN (Ethernet) Internet or Wi - Fi, then proceed with the installation.
- If this does not work, try using the. ISO file to upgrade if possible.
- If you are connected to a domain, go to a local account.
- If you have an external equipment, attached to the machine, unplug them (example, game controllers, USB sticks, external hard drive, printers, peripherals not essential).
-
IRQL - NOT LOWER OR EQUAL and Stop: 0x0000000A (0 x 0, 00000002 00000001, 0xF7C88044, 0 x 80527470)
After the blue screen, a message will appear asking if I want to start Windows normally, the last configeration who worked, safe mode, etc. Whatever the mode, I have chosen, the system returns to the blue screen and the process starts all over again unless I turn off the computer.
I reset my computer to its factory settings, but the blue screen issue continues. Is there a way to fix this?
Hi ARZ1,Follow the steps listed in the article below and check if it helps you: -
Need help with the Blue error screen.
I'm having problems with the Blue error screen at startup which said "less than or equal Driver_IRQL_not. He entered the State of memory dump & black screen after that. Nothing was abnormal after checking all the drivers in windows 7 Edition Device Manager Home premium. I'm really lost as to what causes it? My computer is a toshiba satellite laptop computer P840 pourrait-someone ' a please advise me on this matter. Thanks in advance for your patience.
Dear Zigzag3143,
I finally managed to fix the problem by the chance. I had discovered that this problem was caused by the sypnatics of the laptop touchpad driver. Uninstalled A & reinstall it with the correct driver from the laptop manufacturer websites. Did not expect that it is the cause of all the problems. Thank you for your valuable advice.
-
Had sent the message about the Blue error screen.
Has been asked for more details.
I hope this helps.
BCCode: 10000050 BCP1: FFFDF6F4 BCP2: 00000001
BCP3: BF90DB41 BCP4: 00000000
OSVer: 5_1_2600 SP: 3_0 product: 768_1
Hi VASANTHFERNANDES,
· You did changes to the computer before the show?
· When exactly you receive the blue screen error?
· What is the full error message?
Follow these methods.
Method 1: Disconnect all external devices and check if the problem persists.
Method 2: Start the computer in last known good configuration and check.
How to start your computer by using last good known Windows XP Configuration
http://support.Microsoft.com/kb/307852
Method 3: Follow these steps:
Step 1: Start the computer in safe mode and check if the problem persists.
A description of the options to start in Windows XP Mode
http://support.Microsoft.com/kb/315222
Step 2: If the problem does not still in safe mode, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.
After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.
(a) click Start, run.
(b) type msconfigand click OK.
(c) the System Configuration Utility dialog box appears.
(d) click the general tab, click Normal startup - load all services and device drivers and then click OK.
(e) when you are prompted, click on restart to restart the computer.
Method 4: Follow the steps in the article to check the drive for errors.
How to perform disk error checking in Windows XP
http://support.Microsoft.com/kb/315265
Note: If bad sectors are found in the hard drive, then it could try to fix this particular sector. If you have any data on that, it can get lost.
For reference:
Demystifying the 'Blue Screen of Death'
-
Windows XP will not load past the Blue error screen
Hi, wondering for a while if someone can help me...
My xp system will not load past the Blue error screen that is displayed when the computer stopped suddenly or inadequate.
No matter what are the measures that you choose to take (safe mode, the most recent configurations... etc) the system will just beyond the blue screen on the windows logo download page, where the loading bar moves about 10 seconds before returning to the blue loading page.
So far I have tried to leave the computer as long as an unused months while I was abroad, remove the battery for varying amounts of time and leaving the computer as long as a day.
In the absence of a recovery disk, I have no idea how to do to return to the form and would like to receive advice or suggest, keeping in mind I'm not a computer genius (if had'nt you may have guessed). Preferably, without losing my element pictures and videos stored on the hard drive, but it's just preference.
Thank you, Jay
Hello
It does not seem good friend if the Windows operating system does not start even using safe mode, then I don t think you will be able to run the operating system without new OS reinstallation. :(
To back up data from the HARD drive I recommend that you connect the internal HARD drive to external USB HDD controller and a backup of the HARD drive on another computer.
Then you could try to reinstall the operating system on your laptop using the Toshiba Recovery CD
See you soon
-
Blue error screen when indexing the files on Vista computer
Original title: Problem Event Name:_BlueScreen__ OS Version:_6.0.6002.2.2.0.768.3__ Locale ID:_1033__
BCCode: f4
BCP1: 00000003
BCP2: 872E2D90
BCP3: 872E2EDC
BCP4: 81E33710
OS version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Before I tear off my hard drive and throw it out the window, please tell me I can recover from this error. The above error when I try to rebuild my Index. I regularly get messages "index has stopped working". I select the indexer rebuild to the original configuration. He tried to do, but stopped after the indexing of files about 1700, restarted, and then returned with the above event. I had several problems with my OS for a few days. I have run chkdsk and chkdsk/r several times. I use Norton 360, analysis tell me that all files are up to date, Windows update is performed regularly and is up to date. I was initially received an error "parameter has exceeded its normal range" train SMART. I disabled this option considered, but service to have problems with my system. Everything seems to work okay in safe mode, where I am now. I am at a loss. I have a recovery partition on my drive, but did not know what options to use. I have the installation CD Vista too, but avoided to reinstall, have done this before for another question. For any help or suggestion will be greatly appreciated. Please see my other post earlier this week, I was only partially successful with this process. Thank you very much!
Hello
If a PC remove all power to the system:
Check and replace the cards, memory and cables (at both ends) actually remove and replace
-do not just tight. Memory could be the problem, so if you have more than 1 stick swap
in and out to see if the problem follows a stick or try the new memory. How to test
memory in the next message.-------------------------------------------------------------------------------------------------------
Pick up the pieces after a computer crash - includes "what to do if Windows doesn't.
start correctly'.
http://Windows.Microsoft.com/en-us/Windows-Vista/picking-up-the-pieces-after-a-computer-crashCheck this thread for more information using BlueScreenView, MyEventViewer and other methods
to troubleshoot the BlueScreens - top 3 responses (+ 1 other).We can analyze the minidumps if make you it available to the SkyDrive or another file
sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
for the office or in the Documents folder and download them from there.ZIP or download the content of the C:\Windows\minidump
Use SkyDrive to upload collected files.
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65================================================================
BCCode: F4 0x000000F4
Check and reinstall the cards memory and cables (at both ends where possible) actually remove and
replace - do not just tight. On a laptop computer on all you can do is reinstall the memory and possibly check
the contacts/connection to the hard drive. Memory could be the problem, so if you have more than 1
stick swap them in and out to see if the problem follows a stick or try the new memory. Antivirus/anti-
spyware/security programs have been known to cause or have a role in this matter.More general patch updates day and low level chipset BIOS drivers and other software to control.
Also check wiring for hard drive.======================================================
Bug Check 0xF4: CRITICAL_OBJECT_TERMINATION
CRITICAL_OBJECT_TERMINATION bug control has a value of 0x000000F4. This indicates that a process or thread crucial to system operation has unexpectedly is released or ended.
Important info if you received a STOP Code
If you received a blue error screen, or a stop code, the computer stopped abruptly to protect against data loss. A hardware device, its driver or software might have caused this error. If your copy of Windows is shipped with your computer, contact your computer manufacturer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact information for Microsoft or the manufacturer of your computer, Contact Support.
If you have experience with computers and try to recover from this error, follow the steps in the Microsoft article solution STOP (blue screen) errors in Windows.
These actions could prevent a mistake like this does not happen:
- Download and install updates for your computer from Windows Update device drivers.
- Scan your computer for computer viruses.
- Check your hard drive for errors.
CRITICAL_OBJECT_TERMINATION parameters
The following settings are displayed on the blue screen.
Parameter Description 1
The Terminal object type:
0 x 3 : Process of
0 x 6 : Thread
2
The endpoint object
3
The name of the process image file
4
Pointer to a string ASCII containing an explanatory message
Cause
Several processes and threads are necessary to the functioning of the system. As they are completed for some reason, the system can no longer function.
BCCode: F4 0x000000F4<-- read="" this="">
* 1241.html http://www.faultwire.com/solutions-fatal_error/A-process-or-thread-crucial-to-System-Operation-has-0x000000F4------------------------------------------------------------------------------
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard event viewer
Windows. TIP - Options - Advanced filter allows you to see a time rather
of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.htmlHere are a few ways to possibly fix the blue screen issue. If you could give the blue screen
info that would help. Such as ITC and 4 others entered at the bottom left. And all others
error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during ' blue screen of the.
http://www.NirSoft.NET/utils/blue_screen_view.html
death ' crashes and displays information about all accidents of a table.
FreeBlueScreens many are caused by drivers of old or damaged, in particular the video drivers
However, there are other causes.You can do mode if necessary safe or the Vista DVD command prompt or
Options recovery if your system is installed by the manufacturer.This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxYou can try a system restore to a point before the problem started when one exists.
How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html-------------------------------------------------------------------------
Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
RUN AS ADMINEnter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
program generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Does not work
tell all possible driver issues).Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlHow to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting, STOP error blue screen Vista
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
The Options or Vista recovery disk Startup Repair
How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.htmlThis tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">
-
Normally when I or my family members arrive in internet is just Facebook or my space, and lately we had a blue screen with a message and restart the computer. I do not install or change anything. blue screens comes every 10 to 30 minutes and restarts each time. This only happens when we are on the internet.
the message to the blue screen goes like this;
_________________________________________________________________________
a problem has been detected and windows has shut down to prevent damage to your computer
Win32k.sys
PAGE_FAULT_IN_NONPAGE_AREA
If this is the first time you've seen this screen
Restart the computer...
the following code gives at the end of the screen
Technical information:
STOP: 0 X 00000050 (0XA2F0A9F8, 0X00000000, 0X00000001, 0X97734DE)
Win32k.sys - address 977304DE Base at 97660000, Datestamp 4A 856629
Collecting data for Crash Dump
_________________________________________________
It is an office of gateway using Windows Vista Edition GT5656 Home Premium
Please advice
Thank you
El Rica
Hello
For information on using BlueScreenView and MyEventViewer to troubleshoot Bluescreens see methods
stated in this thread.-------------------------------------------------------------
Have you recently added any hardware? Have you updated any drivers just before this started? (Check
Panel configuration-updates of Windows to see if all drivers have been updated it there all the time it started)
Main likely culprits are video driver, other great drivers, memory and antivirus/antispyware/security
products could be at fault as well as reader questions.Use the troubleshooter below and refer to the following message to drivers and memory when you get to
These sections and then back to the resolution of the problems according to the needs.BCCode: 50 0 x 00000050
Cause
The BCCode 50 usually occurs after the installation of the installation of a faulty material or failure of
material (usually associated with defective RAM, either main memory, L2 RAM or RAM video cache).Another common cause is a defective system service installation.
Antivirus software can also trigger this error, as can a corrupted NTFS volume.
Solve the problem
Solve a defective hardware problem: If the material has been added to the system recently, remove it to see
If the error recurs. If the hardware failure existing, remove or replace the faulty component. You must run
Diagnostics of material provided by the manufacturer of the system. For more information about these procedures, see the owner
Manual for your computer.Fix a defective system service: Disable the service and confirm that this resolves the error. If so,.
Contact the manufacturer of the system service on a possible update. If the error occurs during the system
startup, restart your computer, and then press F8 at the menu character mode that displays the operating system
choice. In the Windows Advanced Options menu that results, select the last known good Configuration
option. This option is most effective when a pilot or a service is added at a time.Solve a problem of antivirus software: Disable the program and confirm that this resolves the error. If she
is the case, contact the manufacturer of the program about a possible update.Fix a corrupted NTFS volume: Run Chkdsk /f /r to detect and repair disk errors. You must
Restart the system before the start of the analysis of disk on a system partition. If the SCSI hard disk, check for
problems between the SCSI controller and the drive.Finally, check the system log in Event Viewer for additional error messages that might help identify the
device or the driver that generated the error. Disable the cache in memory of the BIOS might also resolve it.
BCCode: 50 0 x 00000050<-- read="">
* 1095.html? order = votes http://www.faultwire.com/solutions-fatal_error/page-fault-in-NONPAGED-Area-0x00000050-------------------------------------------------------------------------------------------------------------------------
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.html-------------------------------------------------------------------------
Here are a few ways to possibly fix the blue screen issue. If you could give the info from the blue screen that would be
Help. Such as ITC and 4 others entered at the bottom left. And any other information such as STOP error
codes and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during 'blue screen of death' crashes, and displays the
information on all accidents of a table - free
http://www.NirSoft.NET/utils/blue_screen_view.htmlBlueScreens many are caused by old or damaged drivers, video drivers in particular, but there are other causes.
You can follow these steps in the Safe Mode if necessary or the command prompt Vista DVD or Options of recovery if your
system installed by the manufacturer.This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxYou can try a system restore to a point before the problem started when one exists.
How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html-------------------------------------------------------------------------
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Says not all possible driver problems).
Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, 3rd party keyboard and
smile, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlHow to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting, STOP error blue screen Vista
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
The Options or Vista recovery disk Startup Repair
How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.htmlThis tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
Windows XP Service Pack 2 is installed correctly, and then on reboot I get a blue error screen or green.
The only way that I could finally restart, was safe and then I restored to before I installed SP2.
WinXP SP2 must have been installed more than four years ago.
If you haven't installed SP2, you could not possibly have a functional application of the antivirus installed so see...
Cleaning a compromised system
http://TechNet.Microsoft.com/en-us/library/cc700813.aspxFollow the instructions in this post of mine in another forum (to-the-letter & in order!) to restore your computer to a State course: http://aumha.net/viewtopic.php?f=62&t=44636
If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/xprepair/threads
Wish I had better news for you. Good luck!
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
-
Blue error screen Stop 0X0000007E (0XC0000005, 0X8070194F, 0XF78DAC30, 0XF78DA12C) and when ejecting a CD or DVD
Said event system category 102 event 1003 error view
Error 1000007e, parameter1, parameter 2 8070194f, parameter3, parameter4 f78da92c f78dac30 c0000005.
Customer says that has happened for about a year. Don't know it please help
Hello
Use BlueScreenView, MyEventViewer and other methods of troubleshooting BlueScreens
See the responses in this thread - high two answers.----------------------------------------------------------
References to Vista also apply to Windows 7.
This error (7th) is usually a driver problem and display adapter (video) driver is the most suspicious if
It could be others. Antivirus/antispyware/security programs, major software and hardware (heat)
questions can also cause the error. When you get to the section of the driver to use the Troubleshoot utility my
generic methods in the next message and then return to the if necessary troubleshooting tool.Have you recently added hardware or drivers updated? Don't forget to look in Control Panel - Windows
Updates to see if all drivers have been updated it. Other donor opportunities include the antivirus/anti-
spyware/security programs.When you get to the pilot and sections of the memory of the troubleshooter check the following message to
update drivers and memory test and then return to the troubleshooter if necessary.BCCode: 7F 0x0000007E
Cause
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug control is a very common bug control. TO
interpret, you must identify which exception has been generated.Common exception codes are:
0xc0000005: STATUS_ACCESS_VIOLATION indicates a memory access violation has occurred.
For a complete list of exception codes, see the Ntstatus.h file located in the inc directory
the Microsoft Windows Driver Kit (WDK).Solve the problem
If you do not have to debug this problem, you must use certain basic troubleshooting techniques.Make sure you have enough disk space.
If a driver is identified in the bug check message, disable the driver or check with the
Reference of the manufacturer for driver updates.
Try changing video cards.
Check with your hardware vendor for updates to the BIOS.
Disable the BIOS memory options such as implementing caching or shading.
If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2
(the address of the exception) must identify the driver or function that caused the problem.If the exception code 0 x 80000003 occurs, a hard-coded breakpoint or assertion was hit, but the system
has been launched with the /nodebug switch... This problem should occur infrequently. If it occurs repeatedly,
Make sure that a kernel debugger is connected and the system is booted with the/debug switch.In case of exception code 0 x 80000002, the trap frame provides additional information.
If you do not know the specific cause of the exception, consider the following questions:
Hardware incompatibility. Make sure all new hardware that is installed is listed in the
List of Microsoft Windows Marketplace tested products.
Service system or driver faulty device. A service driver or defective peripheral system can be
responsible for this error. Hardware problems, such as the incompatibilities of the BIOS, memory, conflicts
and IRQ conflicts can also generate this error.
If a driver is listed by name in the bug check message, disable or remove that driver. Disable
or remove drivers or services that have been recently added. If the error occurs during startup
sequence and the system partition is formatted with the NTFS file system, you may be able to use safe
Mode to rename or to delete the faulty driver. If the driver is used as part of the system startup procedure
in Safe Mode, you must start the computer by using the Recovery Console to access the file.If the problem is associated with Win32k.sys, the source of the error may be a third remote
control program. If this software is installed, you can remove the boot of the computer service
by using the Recovery Console, and then by removing the offending system service file.Check the system log in Event Viewer for additional error messages that might help identify the
device or the driver that generated the bug check 0x7E.You can also disable memory cache BIOS may try to resolve the error. You should also
Run the diagnostics of material, especially the scanner memory, which provides the manufacturer of the system.
For more information about these procedures, see the manual of your computer.The error that generates this message may occur after the first reboot during Windows Setup, or
Once the installation is complete. A possible cause of the error is lack of disk space for installation and system
BIOS incompatibilities. For problems during the installation of Windows that are associated with the absence of disc
space, reduce the number of files on the disk drive hard target. Find and delete any temporary
the files that you do not have to have files hidden Internet, backup application and .chk files files that
contain fragments of file saved to disk scans. You can also use another hard drive with more drive
free space for the installation. You can solve the problems of BIOS by upgrading the version of the system BIOS.BCCode: 7F 0x0000007E<-- read="">
* 1141.html? order = votes http://www.faultwire.com/solutions-fatal_error/System-thread-exception-not-HANDLED-0x0000007E--------------------------------------------------------------------------
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard event viewer
Windows. TIP - Options - Advanced filter allows you to see a time rather
of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.htmlHere are a few ways to possibly fix the blue screen issue. If you could give the blue screen
info that would help. Such as ITC and 4 others entered at the bottom left. And all others
error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during ' blue screen of the.
http://www.NirSoft.NET/utils/blue_screen_view.html
death ' crashes and displays information about all accidents of a table.
FreeBlueScreens many are caused by drivers of old or damaged, in particular the video drivers
However, there are other causes.You can do mode if necessary safe or the Vista DVD command prompt or
Options recovery if your system is installed by the manufacturer.This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxYou can try a system restore to a point before the problem started when one exists.
How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html-------------------------------------------------------------------------
Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
RUN AS ADMINEnter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
program generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Does not work
tell all possible driver issues).Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlHow to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting, STOP error blue screen Vista
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
The Options or Vista recovery disk Startup Repair
How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.htmlThis tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
Satellite M30: Blue error screen - how to diagnose what it is?
I have a hardware problem, but I'm not sure of the exact nature. Even if I look like the hard drive or something to communicate with her.
About two weeks ago, I started to notice performance problems when loading something from the internal hard drive: overall function of the computer (such as the movement of the mouse, mp3 playback) became embarrassed when the hard drive was loading (economy was less of a problem).This was NOT the case when loading data or execution of programs from a disk usb external hard. Today, I got a blue screen informing me that this accident was probably due to new hardware or software, followed by a physical memory dump and a severe judgment. I restarted the computer, but had the same problem after the login screen.
Trying to boot into safe mode does not work either and after some tests it never got to the login screen more - a few seconds after the beginning of boot there was a flash of a screen blue, followed by an immediate halt.
In any case, I used the recovery dvd - rom product but the problem is still there, which means that I can start now but I get the same blue screen every hour at least (seems to correlate with usage).Instead of running off to buy a new hard drive I want to be sure this is the problem (alone), and not a problem of motherboard or what have you.
Where my question: how I can diagnose what's wrong with my laptop?
Hello
Well, if you n t have no experience in hardware or laptops so it of not easy to locate the fault.
As jmatthews says you can try to check the Blue error screen. If you google around you will find also information about this error massage. -
my computer shuts down randomly and blue error screen "100000ea".
Original title: my computer shuts down randomly and blue screen before closing down.
my computer shuts down randomly and blue screen before closing down.
the error message is generated after that reboot is:Signature of the problem:Problem event name: BlueScreenOS version: 6.1.7601.2.1.0.768.3Locale ID: 1033More information about the problem:BCCode: 100000eaBCP1: FFFFFA800826AA20BCP2: 0000000000000000BCP3: 0000000000000000BCP4: 0000000000000000OS version: 6_1_7601Service Pack: 1_0Product: 768_1Files helping to describe the problem:C:\Windows\Minidump\071512-98311-01.dmpC:\Users\Paras Desai\AppData\Local\Temp\WER-767228-0.sysdata.xmlRead our privacy statement online:http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409If the online privacy statement is not available, please read our offline privacy statement:C:\Windows\system32\en-US\erofflps.txtHello
Blue error screen is mainly related to the driver problem. However, it might be also due to hardware problems. The blue screen error message may or may not contain useful information but the file record of emptying to the smallest set of useful information that may help identify why your computer behaves as such. You can read them by installing the Windows debugging tools and follow the instructions in this article.
How read partial memory dump files that Windows creates for debugging:
http://support.Microsoft.com/kb/315263
Note: The article mentioned above also applies to Windows 7 full version.
Or post the screenshot us for clarity on the issue.
Consult the following link which contains information about how to download files mindump:
Method 1:
Step 1: Start the computer in Mode safe.
Reference:
Start your computer in safe mode:
http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode
Step 2: If you are not faced with the same problem in Mode without failure, you can do a clean boot to eliminate any influence from third parties.
A clean boot allows you to check if startup item or services to third-party application is causing this issue.
Reference:
How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
Note: When you're done to diagnose, follow step 7 in the article to start on normal startup.
Method 2: This error could be due to bad video drivers, video card drivers updated on the Web site of the manufacturer.
Reference:
Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
Method 3: SFC scanner.
Reference:
System File Checker (SFC) scan will replace the missing or corrupted system files on your computer.
-
Original title: Error bluescreen observed.
Hello
I saw a blue error screen and my system crashed and restarted. can someone help me find out what is the cause of the accident?Signature of the problem:Problem event name: BlueScreenOS version: 6.1.7601.2.1.0.768.3Locale ID: 1033More information about the problem:BCCode: d1BCP1: FFFFFA8105CF0F6EBCP2: 0000000000000002BCP3: 0000000000000000BCP4: FFFFF88001BB5D95OS version: 6_1_7601Service Pack: 1_0Product: 768_1Files helping to describe the problem:C:\Windows\Minidump\112313-32276-01.dmpC:\Users\VSR\AppData\Local\Temp\WER-102289-0.SysData.XMLRead our privacy statement online:http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409If the online privacy statement is not available, please read our offline privacy statement:C:\Windows\system32\en-US\erofflps.txtRS
They are related to BdfNdisf6.sysFirewall NDIS6 filter driver of BitDefender LLC that I would remove it
-
When you start to print on the hp 6100 the computer stops and a blue error screen
Starts to print on the hp 6100 the computer when to stop an a blue error screen appears, and the computer must be restarted? Help this is driving me nuts.
Hi William,.
Do you receive an error message or error code?
Blue screen can be caused by hardware and software issues.
Try the following and see if it helps.
Method 1:Try to uninstall and reinstall the printer drivers and check if it helps.
Uninstall a program: http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program
Install a printer: http://windows.microsoft.com/en-in/windows7/install-a-printer
Download HP drivers and software - specify product name
Method 2:Refer to the steps in the following Microsoft article and check.
Resolve stop (blue screen) errors in Windows 7:http://windows.microsoft.com/en-US/windows7/Resolving-stop-blue-screen-errors-in-Windows-7
Notes:
Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.
When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.
Before you perform the upgrade on the spot, I would recommend you to back your files using windows backup.
Note: I suggest you to provide us with the Mini Dump files to get a better understanding of the issue.Follow the steps to copy the contents of the minidump files:
(a) copy the contents of \Windows\Minidump to another (temporary) location or anywhere on your machine.
(b) zip copy.
(c) attach ZIP archive to your message by using the button (attachments) "trombone".
(d) please upload them to a service like Skydrive file sharing.
You can view the following link to find out how to send the files minidump using Skydrive:
Keep us informed on the status of the issue.
-
Blue error screen Windows 8 - Code 0 x 0000001
Hello
I turned on my PC yesterday and it displays a blue screen error with the details below
Recovery
Your PC could not start properly
After several tests, the operating system on your PC could not start, so it needs to be repaired.
Error code: 0-xC0000001
You will need to use the tools of recovery on your installation media. If you don't have any installation (such as a disc or USB) media, contact your system administrator or the computer manufacturer.
Press Enter to try again.
Press F8 for startup parameters.
If I press Enter to try again, the Windows logo with points appears briefly before the screen goes black and nothing seems to happen.
If I select F8 and try to start safe mode I get a pop-up box "Windows is unable to complete the installation in Mode without failure. To continue installing Windows, restart the computer. »
Yesterday, I was able to get the recovery options where I chose Restore (not too worried for my files at this point) and the screen showed he was recovering but when it reaches 100% it went to a black screen and nothing happened for a long time. Now it's back to the Blue error screen.
I have no installation media but I do not have a backup of my files and I think that partitions etc. on a USB key.
Can someone help me with this?
Thank you
Hello
Thanks for posting your query on the Microsoft Community.
According to the description, I understand that you get a blue screen with an error code.
This could be due to corrupted display drivers or system conflicts.
I suggest that you want to run Startup Repair by using the installation media.
http://Windows.Microsoft.com/en-us/Windows-8/create-reset-refresh-media
Try to repair the Windows 8 Windows recovery environment installation media boot (WinRE) and check.
To repair boot on your computer, follow these steps:
a. Insert the media (USB or DVD) and restart your computer.
b. press the F12 key (usually it's F12, but it may differ between computer manufacturers) and choose the drive in which you inserted into the installation media.
c. once the Windows Setup window appears, follow these steps:
d. click Next and select repair your computer.
e. you will see an option to choose and then a blue screen. Choose the Troubleshooting option and select Advanced options.
f. you can choose StartupRepair of the advanced boot option.
(g) follow the on-screen instructions to complete the Startup Repair.
Once connected to your system, I suggest you to install the drivers to display on the manufacturer's website and check if that helps.
Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.
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