I had to reset my mac and cannot download 'creative cloud' free
Hey everybody!
I have a problem... After I reset my mac I want to download the creation of clouds to mind my old new subscription.
The subscription should have will last until August this year.
I'm connected with my adobe Id, but can not download any application without having to pay
PLEAS help me!
Thank you
Theresa
Hi Resihei,
I see you have a subscription cloud creative under the enamel even as with the forums.
You can download the installer for Creative Cloud from here:
Creative cloud help | Creative cloud desktop.
After downloading the creative application of cloud, if you get an error for the trial, please refer:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Let me know if you need more information!
Tags: Adobe
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She got in touch with your technicians and specialists to your company, but no one was able to find the solution!
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I hope that you will agree with me that this is not an acceptable situation.
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That's why I ask you to communicate with me or my daughter by e-mail to set up a telephone meeting, first knowing that my daughter is very busy with his studies and often moving.
below our e-mail address: [email removed by Moderator]
looking forward to your feedback in return and you thank for your attention
Kind regards
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[Private information removed by the moderator - see http://forums.adobe.com/docs/DOC-3731 ]
You must work with the support of Adobe directly to solve this problem.
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
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