I have 6 left usable fall 3 months now haywire

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• I have mistakenly left dropped my laptop and now the screen is showing black streeks, what can I do

  I mistakenly let down my laptop and there now black streeks two big places that become long and more.  Help, please

  Hello MOTHERANGEL,

  What you describe (especially the part about the bigger) resembles the screen LCD has been damaged. Black spots appear when the liquid crystal begins to spread out of cracks, over time the task will grow and grow.

  If you have some HP ADP (protection against accidental damage), you should contact HP for repair / replacement. Otherwise, you will need to repair the screen or get it repaired.

• Hello, I have a 29.99 for 10 subscription ever images of months, but this month show that I have 0 left images?

  Hello, I have a 29.99 for 10 subscription ever images of months, but this month show that I have 0 left images?

  Hello

  The assignment of the image is added to your subscription renewal date.

  Your allocation of 29 March has been used & the following monthly allowance is added to your account on and around April 29.

  Additional images can be purchased at the excess price for your plan until then.

  Kind regards

  Bev

• Have been left in charge all night I get the message "after reboot requires the password" question is why is this automatic restart, and is this normal

  Have been left in charge all night I get the message "after reboot requires the password" question is why is this automatic restart, and is this normal

  Occasionally, it may restart because something was wrong. It is not a problem unless this happens frequently.

• What did you do for Firefox? I don't have the left arrow key or arrow - I can't type in the url box - Firefox has suddenly become USELESS!

  I clicked on 'Customize' as you suggest, am the arrows and the area url, you click on ok, and everything is back to what I had already. I know, except for a really quick fix, I have to go back to IE.

  Hello

  I'm a bit confused. Your title says
  

  What did you do for Firefox? I don't have the left arrow key or arrow - I can't type in the url box - Firefox has suddenly become USELESS!

  Yet your said OP
  

  Click on 'Customize' as you suggest, am the arrows and the area url, you click on ok, and everything is back to what I had already. I know, except for a really quick fix, I have to go back to IE.

  Your problem is resolved or not?

  Right-click on an empty space in the toolbar, then click Customize, then click restore default value

• Hello, im a student in England, student of architecture. I have the pack student for 12 months and I really need to know my limits with the use, (copyright licensing). I am allowed, except by using my home application to show works that i already have)

  Hello, im a student in England, student of architecture. I have the pack student for 12 months and I really need to know my limits with the use, (copyright licensing). I am allowed, except by using my home application to show works which I have already done (as portfolios) to architectural firms, I intend to request a placement to? also can I post my stuff (already did the work) on my blog or tumblr? I intend not to use for profit/money at all well (if I was I wouldn't ask you this lol). Thank you.

  Hi,

  Please see Licensing FAQ: where can I find the terms of membership and the terms of use?

  Hope that helps!

  Kind regards

  Sheena

• I have purchase Adobe Creative Cloud 12 month prepaid plan. When I enter my code to redeem at the back it is said that his draw. I buy at Fry Electronics in Las Vegas, Nevada.

  I have purchase Adobe Creative Cloud 12 month prepaid plan. When I enter my code to redeem at the back it is said that his draw. I buy at Fry Electronics in Las Vegas, Nevada. How can I sole this problem?

  Please refer to: FAQ: How can I share my membership creative cloud?

• Hello, I have to cancel my only photoshop monthly package, but I do not know how. Help please.

  Hello, I have to cancel my only photoshop monthly package, but I do not know how. Help please.

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

• Have been CC because it came out; now when I sign on Adobe indicates that I am trial with so many days left.  No SN check reviews like that I usually get. Want to come back to the subscription version that the trial version does not provide

  Have been CC because it came out; now when I sign on Adobe indicates that I am trial with so many days left.  No SN check reviews like that I usually get. You want to revert to the version of subscription that the trial version does not include updates as new versions of camera raw.  How can I get this problem?

  Hello

  Please, you can consult the links below-

  • Connect and disconnect activate Cloud Creative applications
  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Evaluation mode showing creative cloud
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sandrine

• currently I have cc membership which is $ 79 / month and I applications, but what I use is photoshop and cc so I would switch to the plan $10 / month, but it will not give me this option when I try. How can I pass?

  currently I have cc membership which is $ 79 / month and I applications, but all I use is lightroom and cc so I want to switch to plan 10 $par month for just these two. I can't seem to figure out how to do, so any help would be greatly appreciated

  Hello

  Please contact Support: https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrad e-your-membership_stillNeedHelp

  They can degrade the plan.

  Thank you

  Jitendra

• I have updated to DC (about a month) and cannot save my PDF files more.  What is the cause of the dialog box "Save as" do not open?

  I have updated to DC (about a month) and cannot save my PDF files more.  What is the cause of the dialog box "Save as" do not open?

  Hi mwebsterdps-sc,.

  Try this: -.

  The default "Save as" dialog Acrobat DC is different from the dialogue box you had in earlier versions of Acrobat, it also allows you to record in the clouds and previous locations that you saved the files. It is possible that when Acrobat tries to connect to the 'cloud', it runs into problems. You can try to disable this feature to see if this brings your backup in the back of the box: open Acrobat Edit menu access-> Preferences, then go to the "General" category and uncheck "show the online storage when you save files:

  

  I would like to know if it works.

  Kind regards
  Nicos

• I have a complete picture of 12 months subscription given by Canon, but Adobe CC guard resetting my account for free from the trial subscription.  I've updated Photoshop CC 2014 month last to find he wasn't an update at all but a trial version of 2015, th

  I have a complete picture of 12 months subscription given by Canon, but Adobe CC guard resetting my account for free from the trial subscription.  I've updated Photoshop CC 2014 last month to find he wasn't an update at all but a trial version of 2015, which seems to have deleted 2014 my system, so I do not have Photoshop at all now.  Adobe support is a continuous loop of questions meaningless and I find myself at a forum instead of a human being who could address this issue.  In the average time that I tell my clients that are waiting for images?  My subscription runs out in October, and now I see little incentive to renew because I don't get what has already been paid.  If someone from Adobe would like to contact me that would be a start.

  Please try the steps listed in https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  I hope this helps.

• I've had my Photoshop Cs6 for months now and I still have to keep licenses it. Very frustrating.

  I've had my Photoshop Cs6 for months now and I still keep it licenses when I go to use! Any help out there with this! It's so frustrating!

  This has been fixed with an update months ago.  Click on help/updates

• HP Pavilion g4-2235dx Notebook PC stuck on auto repair for a month now... Please help...

  so my laptop HP Pavilion g4-2235dx product number: C3Q50UA has been slain in automatic mode of repair for like a month now... it goes not far than this screen... the day it happened first I booted up & it real quickly flashed a blue screen that says my computer needs to reboot so itll restart itself for me then it rebooted & went to the screen hp for 10-15 minutes , then went to the automatic preparation of repair screen for about 2 hours, then the screen comes to have dark & remained like that all night... the next day I turned off the laptop & started again & it would be on the screen hp for a long time & id farm & turn on again, then he would start, restart itself then go to auto repair. If I stop it on the page of sutomatic repair then it would be just cranking up the hp screen & nothing else but if id shut down on the hp screen & turn it back on go to repair automatic page... back & suite back & rear returns & suite for days... Finally once a week or so, I gave up... i left on the page of auto repair for about 2 days directly plugged in so he would die just in case he might just need more time but 2 days was too long so I finally unplugged it & left on this page until the battery is dead & haven't touched since... Ive read some of the other posts on the loop of auto repair & what to do, but I don't want to lose all my stuff on the laptop as my images/videos(thought i saved them to skydrive but apparently i didn't complete the whole process to access my stuff from another windows 8 device)... I bought the used laptop & the warranty has already expired... any installation of windows 8 flash disk/drive. I have no recovery disk. so I have no way to replace my OS or recover my data that are already on this laptop... is there something I can do to get out of this dealie loop of auto repair without an installation/recovery disk/flash drive?

  You'll need a Windows 8 rescue flashdisk, HP usb recovery media or disk recovery in order to access the safe mode and the Startup Repair. The cost of a recovery of HP USB is not that much to around $ 30.00 USD. You can also ask a friend or relative whose computer has the same BONE to make a recovery of Windows 8 key for you.

  If you want to recover data from the hard disk before performing any repairs more, then you will need to remove the hard drive. You have the choice to start the installation in a usb enclosure, using a usb cable to power\sata or install temporarily to with a sata available on a desktop at home.

• Satellite A30 extremely slow for about 2 months now

  Hi I need help, my A30, I bought about 2.5 years ago was extremely slow for about 2 months now. I only use it at home, and as such, I don't have a lot of programs loaded on it.

  What could be making it so slow and what can I improve performance.

  Hello

  The first thing to do is start the Utility Manager tasks (right click on the task bar) and check what you have running, as well as the process what CPU they use. For a standard installation of Windows XP I would expect to see about process assets of 40-50 but only 1 or 2% of CPU. Stop every process that you don't want especially if they use a lot of CPU.

  Then, run a analysis suitable anit-virus and also a scan of Malware (Adaware and Spybot) and clean everything they find your system.

  Finally, run a cleaning disc, followed by a Disk Defragmenter (both in the Accessories/System Tools menu).

  Kind regards