I have a charger for the iPhone I'll be able to go to the Apple Store and trade it for a new?

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• I can't connect to my mac because the SHIFT key is down. Then he showed the top letter and can not connect... The mac is also overheating. I went to the apple store and they said that they cannot fix and need to send to the factory. Connection of same slo

  I just used my mac. I bought it on January 2014.

  A few months ago I couldn't connect to my mac more. There is nothing special on my mac to record.

  He was showing the wrong password when I tried to connect to my mac. It is overheating sometimes without help.

  So, I brought it to the apple store and they said that the shift key is down and therefore superior letter is all the time. and they could not help me open on the inside. Apple store guys suggested me to display somewhere or send it to the factory.

  My question is

  (1) what should I do

  (2) if I send to the factory or should go to the repair shop.

  you guys have an idea what the problem with my mac?

  I suggest you send to the factory, or if you have an apple authorized dealer / repair shop to fix the SHIFT key first, then a glance as to why the fan is still running hot.

  Maybe something has damaged the keyboard (shift key) area and also the fan internal.

  You can't have something special on the computer, but I'd always spend extra money to repair.

  The sooner, the better.

  If you need take photos or documents off the power the computer have you tried to connect an external keyboard to type your password?

• My wife 6 iPhone would not take a charge.  The Apple store in Raleigh NC replaced with what they said, it was a NEW pohone.  I suspect that it was not new, but handed to nine. Can I know the serial number if it is new or refurbished?

  Tooke, he calls to the Apple store in Raliegh NC.  They were replaced with what they said, it was a NEW phone for $299.  I suspect that the phone is not NEW but handed to nine.  I can top by the serial number if the new or refurbished?  Number of Sedrial is FD * 5MD

  < personal information under the direction of the host >

  In general the replacements are not new.  They can be given to nine units, which are like new, maybe better.

  Apple has no obligation to provide a new iPhone in replacement under warranty or out of warranty replacement.

• Can I go to the apple store and buy the new iphone battery 6?

  Anyone know if I could go to the apple store to buy a new battery without having to install it?

  Thank you

  Jjon4220 wrote:

  Anyone know if I could go to the apple store to buy a new battery without having to install it?

  Thank you

  Sorry no, it does not work like that.
  They would need to replace the battery for you.

• Is there a difference in features between the version of the apple store and the best version to buy for the Apple Watch?

  I plan to buy a Apple Watch for my sister's birthday and I was wondering if there is a difference in features between buying the Apple Watch on an apple store or buy the Apple Watch at a best buy.

  No difference, but better to buy directly from Apple if the watch should repair at any given time. Best Buy customer service isn't the best.

  The user guide will be useful > https://help.apple.com/watch/

  The watch can be purchased from an Apple store or online > https://www.apple.com/watch/

• I reloaded PSE 11 after that my Mac (Sys 10.10.1) have been restored at the Apple Store for system probs. I can edit and improve your photos but PES 11 jpg are illegible to the photo shop.

  Now what?  I asked the question to start the discussion.

  The journey continues.  TY for your perseverance and a value of suggestions.  I will remove and reload.  Your help is appreciated.

• my 2nd generation ipad 2 has got bricks after that I installed the latest IOS 9.3.2; Unit worked perfectly before installation. taken at the apple store and they said it was notjing that they can do.

  Apple will come out with a fix for iPads in brick by the last download of IOS. My iPad has worked perfectly before the download; now its useless!

  This is similar to bring me my car service - then he saw die and they said sorry - dealer cannot help you!

  I was a loyal customer of Apple since my 2nd Apple, through 4 mac and even a Lisa; Apple will not solve the problem or offers something in return for the loss and inconvenience for their product caused a problem (and knew that they was a question and kept pushing users to be updated)!

  FAKE!

  As you know there are some problems identified with the 9.3.2 update and iPads - we are waiting for a solution from Apple

  It is a community of users to tech - Apple isn't officially here

• State of charge of the Apple pencil

  How can we get the State of charge of the Apple pencil and confirm when it is fully charged?

  Slide down from the top of the screen to access Notification Center, then tap on change downstairs. Find the option "Stacks" and press on the + sign next to it. Tap done. Battery display should show you the charge of Apple pencil when he is in charge.

• I bought photoshop elements 13 in the Apple store installed en.

  Adope photoshop elements 13 bought in the app store and install it on my new macbook pro

  Who's going to the right.

  When I try to open it, I click on the app and I get a window:

  Please do not run this application from this application package. On the other hand, it please launch adobe photoshop elements 13 & 13 of your application folder adobe creative elements.

  I don't know what to do now, because I can only click on the application.

  I restart my macbook pro, but it does not help.

  What is the problem and what to do?

  You will need to re - install. Your download should always be available in the Mac App Store under "purchases".

  Apple has had problems with expired security certificates that affect all applications downloaded from the Mac App Store. By Apple, we are told that all certificates have now been renewed in the future; If this error should not happen again. However, some people are still having problems. Here's a solution, has reported on Community Forums Adobe, who has worked for several users. Give it a try by following each step:

  1. Send the application of items in the basket
  2. Click on the trash in the dock, and then empty the trash
  3. Go to the App Store and disconnect
  4. Restart your Mac
  5. Back on the App Store and sign in again with your ID
  6. Go to your purchases and download and install the application item editor once again.

• I need of a workaround to use the apple store with paypal on a non - explain us.

  I need to buy an app from the Apple Store and I want to use my paypal account.

  I don't live in the US so I have no option at first glance.

  I tried to buy a gift card, but on the payment screen it says "white card can buy using Paypal.

  I need a workaround solution.

  Thank you

  You will need to use something other than PayPal. You need a credit card to buy an iTunes gift card.

  The PayPal account must have a credit card which are related to him.

• For 2 days were not able to access the App Store and regular a few adds on my iPad, but can be downloaded on my iPhone. I have reset the router, iPads, etc... No change. Help, please

  I can't access AppStore and some other operations ordinary adds on my iPad. Have reset and all routers. All updates current. I can do on iPhone. Is it me or Apple or what? Help, please

  Hello there jacquelinefrombburg,

  Welcome to the communities of Apple Support! It is a great place to get help with connection problems to the App Store and access other applications on your iPad. I know that there are some applications that I rely on every day, so I'll do my utmost to help find a solution.

  As point of departure, we will you force him to close all open applications on your iPad. Once you've done that, go ahead and reboot your iPad. Once it is up and running, test on the App Store to see if you are able to access. Here are some useful resources to guide you through the process described above:

  Force a nearby application on your iPhone, iPad or iPod touch

  Restart your iPhone, iPad or iPod touch

  If you still have questions, see the steps in this article. Even though the title says iTunes Store, the recommendations would still apply to the App Store.

  If you cannot connect to the iTunes Store

  As a step in isolation, it would be wise to check if you have problems with the App Store and other applications while using a Wi - Fi connection and cell phone. If the problem persists with the two types of connection, try resetting the network settings on your iPad. Please note that you erase all the stored passwords and Wi - Fi networks. To complete this step, go to settings > general > reset > reset network settings. After you restart your iPad, test the apps again.

  Take care!

• I bought a new Iphone 5 s of Snapdeal in India, but when I created an account in the App store and next step his asking me to specify the details of credit card and the iTunes gift cards and codes I don't have an option to select none that I just

  I bought a new 5s of Iphone of Snapdeal in India, but when I created an account in the App store and next step his asking me to specify the details of credit card and the iTunes gift cards and codes I don't have an option to select none I just an options to select Master card, Visa and Amex. So what should I do to continue without entering a those sections.

  This step must be completed before you can go to the next step in creating an App Store account. It is only for the purpose of verification and just incase accidentally make you an in - app purchase.

  You cannot create an App Store account without card number.

  I hope this helps.

  AppleMan

• I tried to erase and reset my iphone 6 s. But why is it taking so long? For more than 24 hours. Is this normal? The phone displays just the apple logo and wont open. Help, please. Thank you in advance.

  I tried to erase and reset my iphone 6 s. But why is it taking so long? For more than 24 hours. Is this normal? The phone displays just the apple logo and wont open. Help, please. Thank you in advance.

  Hello

  Follow the instructions here:

  If you are unable to update or restore your iPhone, iPad or iPod touch - Apple supports

• I brought my iphone at the Apple store for repair.  I'm back, but now the phone is not on my list iphone find him.  How can I add it in?

  I brought my iphone at the Apple store for repair.  I'm back, but now the phone is not on my list iphone find him.  How can I add it in?

  Tap settings > iCloud then slide downwards and press the find my iPhone then turn on find my iPhone .

• Is there a way I can personally verify my I Pad Pro to see if it has been refurbished, because I paid the FULL PRICE $$$ for this but have not begun it upwards again and I have a suspicion, it is refurbished? Can I bring to an APPLE STORE and have it chec

  Is there a way I can personally verify my I Pad Pro to see if it has been refurbished, because I paid the FULL PRICE $$$ for this but have not begun it upwards again and I have a suspicion, it is refurbished! Can I bring to an APPLE STORE and have them check for me?

  * Because if it is I never purchases in this store ever again, but I WANT it CHEKED OUT by myself if I can.

  Please help as soon as POSSIBLE due to delays return date.

  Thank you all

  Makes you think about the iPad Pro you received is a refurb?

  Apple, general, selling and shipping of refurb in the plain, non-description boxes/packages.