I have a g62 and it is locked. power light is on and the light 'caps lock '.

We have a G62. It is locked. Power light is on, light traffic and wireless light. The screen is completely blank. Any ideas on how to reset this 'thing'?

rafburtonwood wrote:

We have a G62. It is locked. Power light is on, light traffic and wireless light. The screen is completely blank. Any ideas on how to reset this 'thing'?

Hi rafburtonwood,

Try a hard reset as follows:

Remove the battery and unplug the DC power adapter.
Press and hold the power button for more than 15 seconds.
Plug the DC power adapter (leave the battery for now)
Press the power button

Please post your results here.

Best regards

ERICO

Tags: Notebooks

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