Pavilion dv7-4269wm 8.1 update problem

Try to update windows 8 to 8.1 and Pavilion dv7-4269wm does not start in windows. failed to retrieve

Hello MechPilot,

Thank you for your kind cooperation.

After the other pure full install win 8 and diligently do all the updates and patches. And verification of the latest drivers for Windows 8.  Everything works great.  Then came victory 8.1 installation update of the windows store.  No luck. Same problem as before. Windows 8.1 will not work. He went into "Recovery screen. It seems that windows has not loaded correctly"once AGAIN.

Chatted with the technology from Microsoft that has managed to take control of my laptop. He ran a scan to find corrupted system files. 100% OK.   My activation key has been authorized.  He has tried several things but was unable to start correctly in windows. The second Microsoft technology repeated the same tests, but it also seemed perplexed.  Why it run ok with 8 victory, but not with the victory. 8.1 (only in safe mode)

I asked if it was possible that when windows 8.1 updates, he would check for the latest drivers and load a new video driver that is not compatible with this laptop. Possible.

Then I disabled the graphics card in the device (in safe mode) Manager.  Restarted the computer and windows 8.1 came to life, with no error message. But in lower resolution.  Windows find no driver loads a generic driver of the weak reference that worked. Then I went to the web site of the graphics card and downloaded the "Windows 8" driver!   Windows 8.1 NOT THE MOST CURRENT driver. Of course, the latest video driver will not work with this laptop. The next earlier version seems to work very well.

Thanks to the support of fine hand-holding technology at Microsoft and your fine concern and assistance, I don't give up, and something finally worked. Wooooopee!

Keep your good work and thank you so much.

Stevo 1050

Tags: Notebooks

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