I have a HP Laser Jet 1020 Plus printer that does not print.

I ran the diagnostic tool and there is no connectivity. We had a "spoolsv.exe - Application error" to come on startup, but it disappeared the last time. We have the printer in "Printers and faxes", but it's offline.

He worked until about two weeks ago. I have Windows XP SP3.

Any suggestions?

We downloaded new drivers and the printer works now, so the problem is solved.

Tags: HP Printers

Similar Questions

  • "Windows 7 Home Premium SP1 64-bit, an error message indicates" the upgrade key you have entered is for an edition of windows that does not work with Windows Anytime Upgrade.

    Tried using Windows Anytime Upgrade. Bought at Staples have product key is entered correctly. "Following instructions, accepted USA get error message says ' the upgrade key you have entered is for an edition of windows that does not work with Windows Anytime Upgrade. Enter a different upgrade key. »

    Which edition of Windows 7 is installed on the machine?

    Which edition of Windows 7 you are trying to do an Express upgrade to?

    Please note that the Express upgrade does not support OEM, MSDN-Academic, Volume (the student faculty licenses) license. If you are in possession of all these brackets, you will need to save and do a custom clean install. If you want to do it, please backup your Windows 7 Home Premium or according to edition currently installed. Some licenses for Windows distributed to tertiary level students are not perpetual, which means that you cannot continue to use the software after a course or graduating.

    ---------------------

    Windows 7 Anytime Upgrade fails:

    If your getting the following: error: Windows Anytime Upgrade failed
    This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
    See: http://support.microsoft.com/kb/2660811

    = Other reasons and possible corrections.

    Windows Anytime Upgrade fails with the error:
    "every time that the upgrade has failed. Go online to solve the problem.
    http://support.Microsoft.com/kb/2658652

    If Anytime Upgrade still does not work:

    Shut down and restart your computer.

    Make sure that the Windows updates have been installed.

    Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

    If Anytime Upgrade still does not work, turn off the user account control:

    1. go in user accounts in Control Panel

    2 change user account control settings

    3. pull the slider to the level as low as possible

    4. restart the PC

    5. pass by the "Anytime Upgrade" as usual

    Try the following:

    1 disable any security software before attempting to upgrade

    2. make sure that your computer is updated (devices and applications)

    3. disconnect all external devices before installing.

    4. check your hard disk for errors:

    Click Start

    Type: CMD, according to the results, right-click CMD

    Click on "Run as Administrator"

    At the command prompt, type: chkdsk /f /r

    When you restart your system, your computer will be scanned for errors and will try to correct them.

    1. click on start, type msconfig in the search box and press ENTER.

    User account control permission

    If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

    2. in the general tab, click Selective startup.

    3. under Selective startup, clear the check box load startup items.

    4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

    5. click on OK.

    6. When you are prompted, click on restart.

    7. after the computer starts, check if the problem is resolved.

    Also run the Windows 7 Upgrade Advisor:

    http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

    Who should I contact if I have problems installing and / or activation of my product key card?

    Please contact to the: www.windows7.com/getkeysupport.

    If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

    Learn how to install Windows 7 Service Pack 1 (SP1)
    http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

    If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
     
    HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

  • Error, "the upgrade key you have entered is for an edition of Windows that does not work with Windows Anytime Upgrade." Enter a different upgrade key. "When you try to upgrade to Windows 7 Ultimate

    I have Windows 7 Home Premium and bought a Windows Anytime Upgrade to Windows 7 Ultimate. After extraction in the online store, I got a download link and product key.

    However, when I try to run the Express upgrade and enter the key that I got from the online store, the operation fails and the window says:
    "The upgrade key that you entered is for an edition of Windows that does not work with Windows Anytime Upgrade. Enter a different upgrade key. »

    What should I do?

    Windows 7 Anytime Upgrade fails:

    If your getting the following: error: Windows Anytime Upgrade failed
    This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
    See: http://support.microsoft.com/kb/2660811

    = Other reasons and possible corrections.

    Windows Anytime Upgrade fails with the error:
    "every time that the upgrade has failed. Go online to solve the problem.
    http://support.Microsoft.com/kb/2658652

    If Anytime Upgrade still does not work:

    Shut down and restart your computer.

    Make sure that the Windows updates have been installed.

    Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

    If Anytime Upgrade still does not work, turn off the user account control:

    1. go in user accounts in Control Panel

    2 change user account control settings

    3. pull the slider to the level as low as possible

    4. restart the PC

    5. pass by the "Anytime Upgrade" as usual

    Try the following:

    1 disable any security software before attempting to upgrade

    2. make sure that your computer is updated (devices and applications)

    3. disconnect all external devices before installing.

    4. check your hard disk for errors:

    Click Start

    Type: CMD, according to the results, right-click CMD

    Click on "Run as Administrator"

    At the command prompt, type: chkdsk /f /r

    When you restart your system, your computer will be scanned for errors and will try to correct them.

    1. click on start, type msconfig in the search box and press ENTER.

    User account control permission

    If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

    2. in the general tab, click Selective startup.

    3. under Selective startup, clear the check box load startup items.

    4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

    5. click on OK.

    6. When you are prompted, click on restart.

    7. after the computer starts, check if the problem is resolved.

    Also run the Windows 7 Upgrade Advisor:

    http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

    Who should I contact if I have problems installing and / or activation of my product key card?

    Please contact to the: www.windows7.com/getkeysupport.

    If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

    Learn how to install Windows 7 Service Pack 1 (SP1)
    http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

    If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
     
    HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

  • I have a cd of an MRI of 2010 that does not open on Windows 7

    I have a cd of an MRI of 2010 opebed Windows Professionak home page, but does not open on Windows 7. What can I do?

    Original title: program compatibility Application Applications App Apps game games Legacy Crash crashes Hang hangs

    How to ask a question
    http://support.Microsoft.com/default.aspx/KB/555375

    Just a guess, but that's what you're talking about?

    Look at a DICOM (medical) CD on Windows 7
    http://www.Fencepost.NET/2012/01/viewing-DICOM-medical-CDs-on-Windows-7/

    You are using a 64 bit version of Windows for the first time?

    List of limitations in 64-bit Windows
    http://support.Microsoft.com/default.aspx/KB/282423#appliesTo

    Some 16-bit DOS programs and the command prompt does not work in mode full screen in Windows Vista and Windows 7
    http://support.Microsoft.com/kb/926657

    32-bit and 64-bit Windows: frequently asked questions
    http://windowshelp.Microsoft.com/Windows/en-us/help/41531554-d5ef-4f2c-8fb9-149bdc5c8a701033.mspx

    Some older software can run in a Virtual Machine scenario?

    Windows Virtual PC
    Download Windows XP Mode
    http://www.Microsoft.com/Windows/Virtual-PC/Download.aspx

    Windows XP Mode (Windows 7 only, but not one of the Home versions) "you are not eligible to download Windows XP Mode. You must have Windows 7 Professional, enterprise or full to run Windows XP Mode."    If you have an old XP CD (or other older Windows CD) available you can simply download the Virtual Machine and spend the XP Mode download.

    This warranty covers the gambit set of VMS in the 'Home' versions if you want to have a look.  Of course you will need a licensed copy of XP to install and run in any of them (except XP Mode).

    VirtualBox is an impressive VM competitor
    http://WindowsSecrets.com/search/?CX=017937947691920082874%3A_ilcm6kdy_y&COF=FORID%3A11&q=VirtualBox+is+an+impressive+VM+contender+&SA=search&advWS=1&advSAN=1&advPages=15

  • I have a G510n all-in-one Officejet wireless that does not print in Cyan.

    The cartridges are full, I cleaned the printheads several times, made all the diagnostic tests, restarted the computer, reinstalled the software and drivers.  I can't align the print heads because the scanner cannot see blue lines due to their not printing not.  The printer is out of warranty, so I need to know if I need to trash or is there another solution for this problem.  Following a forum, the person said it was chip problem, but did not specify how they fixed it.  Coult it will be the same question?  Any suggestions would be extremely useful.

    Thank you.  I called and you have a printer replacement for Iwould less pay at the store.  Simple and effective.  I appreciate the help.

  • When the Leica and Nikon El Capitan tie question will look, AND why do I have to pay every month for a software that does not work properly?

    There was nothing but silence from Adobe on this issue. Oh yes, they only said not to upgrade to El Capitan.

    We just released 6.4/2015.4 Lightroom which solves the problem of strap Nikon with Lightroom running on Mac OS 10.11.

    Please see Lightroom CC 2015.4 / 6.4 available

    Kind regards

    Mohit

  • Laser Jet 1020

    Hello!

    I bought HP Laser Jet 1020 several years back and you want to install in my new PC, Dell - Windows 7 64 bit.

    He could not install. I downloaded the driver from the website of HP Laserjet 1020.  When installing to halfway, a pop-up message and says "Installation software printer has stopped working" - a problem caused blocking the program works correctly.  Windows will close the program and notify you if a solution is available.

    I also tried to install the add printer and search for the model.  Updated list of the window - how ever it could not update and asked me to come back.

    Last time I tried to install it before and failed. The same problem. I dropped it and now I tried again... and it still the same.  In the end, I have to print documents in my office.

    Help, please.

    Hi LinaYippy,

    Uninstall the printer from Add/Remove Programs, and then download the driver again. Let me know if you manage to get the printer installed?

    http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=bi-101596-1&CC=US&DLC=en&LC=en&os=4063&Product=439320&sw_lang=

  • HP Laser Jet 1020: Print LaserJet

    Hello

    my Mac book pro crashed. I received another similar Mac Book Pro (7-8 years) of a friend and plugged on my HP Laser Jet 1020 (10 years) I had my old computer connected whenever I printed my documents.

    I click on 'Print' it seems that if everything goes well. But then the printer 'app' on the dock Gets a red sign on it and the printer never implemented. I think I downloaded the driver correctly, but - unfortunately-erased routines so I'll have to do it again.

    Where better that they find? I hope you can help me! -

    AND what could possibly be wrong because the printer does not start also when I had the drivers installed?

    I restarted and disconnected the mashines without result.

    Best regards, Britta

    Hi @Britta,

    Welcome to the Forums of HP Support! I see by your post that you need drivers for the Laserjet 1020 and the printer does not start. I want to help you. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you wish, to say thank you for my effort to help, click on the 'Thumbs Up' to give me a Kudos.
  • my hp laser jet 1020 spooler meets problem___

    my hp laser jet 1020 spooler problem

    Hello

    1 how long have you been faced with this problem?
    2 did you recent hardware or software changes to your computer before this problem?
    3. what exactly happens when you try to print?

    Perform automatic Troubleshooting Services and check out what he has to say.
    http://support.Microsoft.com/GP/printing_problems

    Thanks and greetings
    Umesh P - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

  • Printer does not print on HP Laser Jet 1020

    I use i5 Dell Studio with Windows 7 64 bit. I have a problem in printing using HP Laser Jet 1020. I have no problem with other printers such as HP Laser Jet 2600n (wireless network) and all-in-one HP PSC 1410.

    With HP LJ 1020, no response from the printer when printing (from all programs). I have re-installed the latest driver from the Web site of HP but does not help. When printing, the printer does not work with all the lights are flashing. However, the printer spooler showed that it was printed without the tail of any job. TeSp print page is not working too. Tried troubleshooting printer shows as not any problem. I tried the printer with a friend's computer and it works perfectly. Please kindly help thanks.

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?OS=4063&softwareitem=bi-58677-3&LC=en&DLC=en&cc=us&lang=en&product=439320

    Initially bought laser jet printer 1020 for windows xp laptop.

    I just bought a new pc with windows 7.

    I opt above site to download the upgrade for windows 7 for my new computer. Note: I did not use records of pilot provided when I bought the printer.

    I downloaded the upgrade, saved on my computer. I then ran the downloaded software and my printer was automatically installed and I tested with a test page print all right.

    I hope this helps someone.

    DRC

  • HP LASER JET 1020 not print even one Page of Test.

    HP LASER JET 1020 not print even one Page of Test. Driver is correctly installed and the printer is detected. Operating system is Windows 7 (32 bit).

    can someone help to solve the problem?
    Thank you

    HP LASER JET 1020 not print even one Page of Test. Driver is correctly installed and the printer is detected. Operating system is Windows 7 (32 bit).

    can someone help to solve the problem?
    Thank you

    (1) U have tried to reinstall the printer drivers? Try to clean the print cartridge using the hp software installed...
    (2) if the problem persists, reinstall the cartiridges...
    (3) make surré cartiridges meet ink, the wires are properly pluged in electricity, as well as cable usb to computer, usb messages work
    (4) try to refresh service printer spoiler...
    Run this file bat using to run as administrator

    https://www.dropbox.com/s/uf1borer6hgce0z/printerspoolser.bat

    (5) use HP Print and Scan Doctor (find and fix common problems printer using HP for Windows diagnostic tools)
    http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c02073861

    If necessary
    Contact hp help and support
    http://WWW8.HP.com/us/en/support.html

    Contact hp support forum
    http://WWW8.HP.com/us/en/supportforums.html

  • Printer HP Laser Jet 1020 just stopped working. Maybe something to do with the spooler starts do not.

    My printer was working fine yesterday for about half of the day, then all suddenly it just stopped working. After hours of trying to understand this point, I think it may have something to do with the spooler printer not stay and "started"... Tips for troubleshooting or ideas would be appreciated!

    Thank you!

    Original title: HP Laser Jet 1020 printer

    Hello Jordan,.

    Try this Fix It from Microsoft: http://support.microsoft.com/mats/printing_problems/ .

    Let me know if this solves the problem for you.

    Kind regards

    BearPup

  • installing driver printer HP Laser Jet 1020 on vista?

    Hello:

    Is it possible to install the drive of printer for my HP Laser Jet 1020 on the Vista operating system?  I wasn't able to find the driver on the line, so I used the installation disk, but it didn't work.

    Thank you

    Hello

    under HP link has all the drivers available for your printer model

    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=439320&LC=en&cc=us&DLC=en&lang=en&cc=us

    ______________________________________________

    and this link has all the information required, how to use, configure, troubleshoot, etc.

    http://h10025.www1.HP.com/ewfrf/wc/product?product=439320&LC=en&cc=us&DLC=en&lang=en&tmp_track_link=ot_we/prodlink/en_US/439320/loc:0 & cc = us

  • HP Laser Jet 1020 does not work. Order random print.

    Original title: printer does not work

    My hp laser jet 1020 printer has stopped printing of pages recently.  Worked well for a long time but print only a few sites will... Thanks for your help...

    You can ask the question in the following forums:

    Printers and all-in-one
     
    Windows Vista IT Prop - Windows Vista printing forum
    http://social.technet.Microsoft.com/forums/en/itprovistaprinting/threads

    Tutorials on the problem of printers:

    Printer in Windows problems
    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

    The tutorial consists of 3 parts:
    Step 1:
    Check the hardware
    Step 2: Use a troubleshooting tool
    Step 3: Update drivers

    Application Microsoft Support Fix It:
    http://support.Microsoft.com/mats/printing_problems/en-us

    Try this Windows tutorials:
    It consists of many themes that you can click and read the tutorials.
    There also an Fix It application
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

    Here is the main link with: Support for Windows
    Technical problems of Vista and troubleshooting - printing
    http://support.Microsoft.com/ph/11732#tab11

     
     
  • smoke out of my printer and printing that isn't affected more laser jet 1020.

    smoke out of my printer and printing that isn't affected more laser jet 1020.

    I'm worried please help.

    Hello

    More likely, what you see is steam or steam, it could be considered as smoke.

    Try to check the following and then follow progress:

    • Make sure that the product is in a well ventilated and is not under a desk.

Maybe you are looking for