I have a G510n all-in-one Officejet wireless that does not print in Cyan.

Similar Questions

• HP Deskjet 2540 all-in-one: HP Deskjet 2540 does not print

  I bought my printer a while ago and implemented so I could print wireless from my Mac. The other day I had to print some PDF documents and printed first, but the other two never printed. In the queue, it says "ready to print" and the two buttons wireless to the printer are turned on. It also does not print when I connect it to the USB port. But when I print the test page, which printed fine.

  Hey @bess-stanton1,.

  Welcome to the Forums of HP Support!

  I see that you have some problems with your machine printing Mac OSX 10.11 for the all-in-one printer Deskjet 2540. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Disconnect the USB cable if it is connected.
  2. Turn the printer off.
  3. While the printer is turned off, disconnect the power cable from the back of the router.
  4. When the lights come back on the router, turn on the printer.
  5. Close any programs you have open.
  6. On your Mac, click on your Apple icon, system preferences and printers and Scanners.
  7. Hold down the CTRL key and click on an icon of your printer on the left.
  8. Click on reset printing system.
  9. Click the 'more' in the lower left corner.
  10. Select your printer from the list.
  11. Click in the box next to and select your printer from the list.
  12. Click on Add.

  Please let me know if you can print after you follow the above. If you can, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• All-in-one Officejet 6700 Premium does not work when a cartridge is empty

  On my officejet 6700 Premium, I have had trouble since the magenta cartridge was missing.  I'm unable to print even if you select using black only, it appears on the screen that gives me the choice to order or cancel, it gives also this pop up if I try to scan documents to save to my computer and even trying to fax.

  I am currently using Windows 7 Ultimate service pack 1

  I am at a loss on it and a plan to buy a cartridge, but in the meantime all that I need is to use black and also to scan documents.  Is there a way around this issue?

  I'm sorry that you are experiencing this issue.

  You will not be able to print WITHOUT this magenta cartridge. Some printers (older models) can print certain colors without another cartridge in the printer. The reason why it is not printing because this magenta blends in with all the other cartridges to perform a true black.

  So if it was another cartridge, it would give you the same error message and do not print.

• OfficeJet pro 8000: does not print color Cyan

  I have printed about 20 photos and color was great. All of a sudden the color gone wrong. Printed a test page and black, yellow and Magenta were perfect, but lacked the Cyan completely. All the ink levels were 50% or better, Cyan was 80%. Printhead status was listed as 'good '. All HP cartridges. There is problem when printing on Kodak Easy Share, later tried on Photoshop and Microsoft Word with the same results. Help would be very appreciated.

  roger232

  Hello @roger232 , welcome to the forums!

  I read your post on "Print quality" issues you have experienced with your Officejet 8000, and I wanted to answer you with my suggestions.

  I would recommend troubleshooting using the guide I posted for you below. Cartridges seemed its OK for me personally however, the problem may be with the printhead (s), and it is still possible with a good read to them (as you mentioned). Give a procedure and if the problem persists, call us directly to discuss your printing with HP options. I'll leave details below as well!

  Troubleshooting print quality problems

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Happy Tuesday, thanks for posting in the community!

• HP officejet 5510 all-in-one will copy but does not print documents from files-all controls don't say no problems found

  Print a document, but since I canceled the last few pages, I can't print anything.

  Hello

  ·         What operating system do you use?

  I suggest you to follow the steps in troubleshooting section below and check if it helps:

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Hope this helps

• "Windows 7 Home Premium SP1 64-bit, an error message indicates" the upgrade key you have entered is for an edition of windows that does not work with Windows Anytime Upgrade.

  Tried using Windows Anytime Upgrade. Bought at Staples have product key is entered correctly. "Following instructions, accepted USA get error message says ' the upgrade key you have entered is for an edition of windows that does not work with Windows Anytime Upgrade. Enter a different upgrade key. »

  Which edition of Windows 7 is installed on the machine?

  Which edition of Windows 7 you are trying to do an Express upgrade to?

  Please note that the Express upgrade does not support OEM, MSDN-Academic, Volume (the student faculty licenses) license. If you are in possession of all these brackets, you will need to save and do a custom clean install. If you want to do it, please backup your Windows 7 Home Premium or according to edition currently installed. Some licenses for Windows distributed to tertiary level students are not perpetual, which means that you cannot continue to use the software after a course or graduating.

  ---------------------

  Windows 7 Anytime Upgrade fails:

  If your getting the following: error: Windows Anytime Upgrade failed
  This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
  See: http://support.microsoft.com/kb/2660811

  = Other reasons and possible corrections.

  Windows Anytime Upgrade fails with the error:
  "every time that the upgrade has failed. Go online to solve the problem.
  http://support.Microsoft.com/kb/2658652

  If Anytime Upgrade still does not work:

  Shut down and restart your computer.

  Make sure that the Windows updates have been installed.

  Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

  If Anytime Upgrade still does not work, turn off the user account control:

  1. go in user accounts in Control Panel

  2 change user account control settings

  3. pull the slider to the level as low as possible

  4. restart the PC

  5. pass by the "Anytime Upgrade" as usual

  Try the following:

  1 disable any security software before attempting to upgrade

  2. make sure that your computer is updated (devices and applications)

  3. disconnect all external devices before installing.

  4. check your hard disk for errors:

  Click Start

  Type: CMD, according to the results, right-click CMD

  Click on "Run as Administrator"

  At the command prompt, type: chkdsk /f /r

  When you restart your system, your computer will be scanned for errors and will try to correct them.

  1. click on start, type msconfig in the search box and press ENTER.

  User account control permission

  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

  2. in the general tab, click Selective startup.

  3. under Selective startup, clear the check box load startup items.

  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

  5. click on OK.

  6. When you are prompted, click on restart.

  7. after the computer starts, check if the problem is resolved.

  Also run the Windows 7 Upgrade Advisor:

  http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

  Who should I contact if I have problems installing and / or activation of my product key card?

  Please contact to the: www.windows7.com/getkeysupport.

  If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

  Learn how to install Windows 7 Service Pack 1 (SP1)
  http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

  If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
   
  HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

• HP Officejet 6500 a Plus e-All-in-One - E710n Flashing lights, do not print

  It doesn't matter what I do, blinking lights on the printer.  The machine does not print and gives an error every time I try.  I had this problem last week and I cleaned my printer cartridges and the holder and that fixed it, but now the cartridges will move yet for me to check out them.

  Janet

  Hi Katze407,

  It seems that the printer can be stuck somewhere. Here are two guides to help you try to find the problem:

  'Paper jam' message displays on the all-in-one

  "A 'carriage Jam' or ' 0X610000F6" message

• I have a Dell Photo all-in-one 962 printer that does not print...

  I checked all the cables and the only thing that will print is an allignment page.  I got 3 error messages.  They are... Microsoft Office Live Add-in Sign-in has encountered a problem... Runtime error (not sure what TERM)... Microsoft visual C++ Runtime Library Error has ended in an unusual way.  Any ideas why my printer does not print?

  {Moderator note: Thread placed in the hardware forum and pilots feedback forum}

  Ask your question in a Dell forum (http://en.community.dell.com/support-forums/default.aspx).

• ALL-IN-ONE PHOTOSMART HP 5510 WILL NOT PRINT AFTER GO 'SLEEP' MODE

  My printer model:

  HP PHOTOSMART ALL-IN-ONE 5510 B111A

  Problem:

  Printer goes into sleep mode. After 25-30 minutes breaks the connection between the PC and the printer wireless. Beacon wireless is the same fashionable "sleep" and I see that the printer is connected to my router and there is internet connection. HP Print and Scan doctor sees the printer, but I can't wake the printer unless I restart it.

  What I've tried so far:

  I tried all the solutions offered hp.com; Reinstall driver, updating the printer software, setting static IP on the printer, static DNS servers, using HP print and Scan doctor.

  I've seen people questioned on this issue before and there is no solution. I really need help from HP!

  After days of research, the problem was finally solved! I applied the following steps below. Some steps may be unnecessary, I didn't waste my time knowing who.

  1. find your PC's DNS servers by typing ipconfig/all in CMD.
  2. assign a static IP address outside your DHCP range. For my Linksys router him between 192.168.1.100 to 192.168.1.150. So I put my static IP address as 192.168.1.20.

  To do this, click the button on your printer wireless. This will show the IP address of your printer. This type of your browser. Go/network/network address. Choose manual IP and write 192.168.1.20

  3 now come to section of the manual DNS server, and then type your DNS servers, you found before.

  4. open your HP printer program that must be installed with your driver. Utilities hit and update the IP address. Update your address with your static IP address.

  5. now go to your router settings. Find the wireless settings and change your not automatic standard 20 MHz radio band.

  6. change your standard channel to 6.

  7 find the wireless security and replace your WPA-personal security mode.

  8 disable UPnP

  9. This is the part of the KEY. Change the renewal of your key to 36000 seconds. (10 hours)

  10 go to the Windows Advanced Firewall. Enable all the disabled printer and share, entrants and outbond rules.
  I believe that the most important parts are affecting a static IP address outside your DHCP-range and change the key renewal time. I hope this works for you too

• New OfficeJet Pro 8620 does not print PDF files

  I have a brand new 8620 and I use Windows 7. My printer prints a few PDFs but not most other PDF documents. I am using Acrobat Reader XI. The printer will print from MS Office.

  HELP, please!

  Hello! Welcome to the @lmel forums

  I have a few ideas that come to mind, I read the issue you're having with printing of PDF files. They are here!

  1. try to resave the PDF files that do not print and then try printing again.

  2. update of Adobe:

  Select help - search for updates. If a new update is available, it installs automatically.
  Once installed, you can restart a computer.
  Then try to print the PDF file.
  
  http://helpx.Adobe.com/Acrobat/KB/troubleshoot-PDF-printing-Acrobat-Reader.html

  3. run the print and scan the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results.

  4. uninstalling the printer software

  Restart the PC

  Reinstall the printer: HP Officejet Pro 8620 e-all-in-One Printer series full feature software and drivers

  That should do the trick! Keep me abreast of the results!

  Have a great Wednesday

• OfficeJt Pro 8620: OfficeJet pro 8620 does not print

  My new 8620 habit simply printed.

  Scan and these images successfully appears on the laptop.  Wireless connection is strong and recognized.  can print from 2 different iPhones, but nothing of the laptop.

  Print Manager and HP Web site so tell me the printer is online and ready, and is the default printer recognized and there is no problem with the printer.

  Same printing page Web HP EWS but nothing else of the laptop may print

  Running HP Print & Scan Dr. (about 4 times) and the test page does not print, but I can print the internal test page.  Then say it is a software problem and uninstall.

  Have uninstalled and reinstalled twice, completely deleted printer off, unplugged, ALL but nothing doesn't make this stupid boring piece of manure impression

  Not sure whether I'm under Windows 10 32 or 64 bits.  Remember exactly where to find this info.

  Urgent need help I have work to do.

  Thank you

  Hello

  Thank you for using the HP forum.

  Have you tried to install the HP printer software?

  You can download and install the software FULL of HP printing features to win 10 (32/64-bit):

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5367613#Z7_3054ICK0K8UDA0AQC11TA930C7

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  Let us know if it works and what are the errors that you see.

  We recommend that you uninstall before reinstalling the previous software.

  Hope that helps.

• HP Officejet Pro 8620 does not print, but the document is sent to the printer without error

  I bought a HP Officejet Pro 8620 and connect 2 computers via a wireless connection with the latest driver.
  In the first computer (windows 7) I can print without any problem
  On the second one (windows 8), when I try to print, I can see in the windows printer spooler file that I'm going to print. The file is sent to the printer, without error, BUT nothing happens.
  I already tried reinstalling the drivers, restart the computer, the printer. I tried to connect to a wired network. It still does not. It's very weird but I got no error, just does not print. I thought that the printer does not work, but on the second computer I can print.
  Thank you for your advice

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• OfficeJet Pro 8620: Does not print color

  My 8620 Pro Offoce prints only in black except when I print a test page. I have a Mac running OS X El Capitan. I have updated the drivers so that changed with hp ink cartridges ink cartridges. I can't understand why nothing prints in color. Can anyone help?

  Welcome to the HP community @Walt_1,

  I wanted to tender hand to try to help with the problem you are having with your Mac running 10.11 does not print black when you use your Officejet 8620. As the test print black pages, we know that the printer itself works fine, and the problem is software partner. Here are some steps I suggest for you to try.

  • Reset the printing system
  • Restart the Mac.
  • Click on this link, download and run the HP Easy Start to install the printer.
  • In addition, to download this driver: HP v3.1 for OS X printer drivers.
  • Try to print from a few different programs from your Mac to test printing.

  Let me know the results if you please!

  Testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.
  

  Good luck, I hope this information helps

• OfficeJet Pro 860: Does not print envelopes

  My printer stoped printing of envelopes. This produces both in Word & Word Perfect.

  Hi davidehouse,

  What happened when you tried the steps outlined in this guide, the printer prints blank Page or does not print black or color ink? Also, have you tried the HP print and Scan Doctor?

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope hear from you soon!

• Error, "the upgrade key you have entered is for an edition of Windows that does not work with Windows Anytime Upgrade." Enter a different upgrade key. "When you try to upgrade to Windows 7 Ultimate

  I have Windows 7 Home Premium and bought a Windows Anytime Upgrade to Windows 7 Ultimate. After extraction in the online store, I got a download link and product key.

  However, when I try to run the Express upgrade and enter the key that I got from the online store, the operation fails and the window says:
  "The upgrade key that you entered is for an edition of Windows that does not work with Windows Anytime Upgrade. Enter a different upgrade key. »

  What should I do?

  Windows 7 Anytime Upgrade fails:

  If your getting the following: error: Windows Anytime Upgrade failed
  This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
  See: http://support.microsoft.com/kb/2660811

  = Other reasons and possible corrections.

  Windows Anytime Upgrade fails with the error:
  "every time that the upgrade has failed. Go online to solve the problem.
  http://support.Microsoft.com/kb/2658652

  If Anytime Upgrade still does not work:

  Shut down and restart your computer.

  Make sure that the Windows updates have been installed.

  Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

  If Anytime Upgrade still does not work, turn off the user account control:

  1. go in user accounts in Control Panel

  2 change user account control settings

  3. pull the slider to the level as low as possible

  4. restart the PC

  5. pass by the "Anytime Upgrade" as usual

  Try the following:

  1 disable any security software before attempting to upgrade

  2. make sure that your computer is updated (devices and applications)

  3. disconnect all external devices before installing.

  4. check your hard disk for errors:

  Click Start

  Type: CMD, according to the results, right-click CMD

  Click on "Run as Administrator"

  At the command prompt, type: chkdsk /f /r

  When you restart your system, your computer will be scanned for errors and will try to correct them.

  1. click on start, type msconfig in the search box and press ENTER.

  User account control permission

  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

  2. in the general tab, click Selective startup.

  3. under Selective startup, clear the check box load startup items.

  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

  5. click on OK.

  6. When you are prompted, click on restart.

  7. after the computer starts, check if the problem is resolved.

  Also run the Windows 7 Upgrade Advisor:

  http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

  Who should I contact if I have problems installing and / or activation of my product key card?

  Please contact to the: www.windows7.com/getkeysupport.

  If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

  Learn how to install Windows 7 Service Pack 1 (SP1)
  http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

  If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
   
  HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade