I have a licensed version of Photoshop CS6 Extendent in December 2013 acquired. The other day I had to reinstall completely from scratch once again from your Windows XP PC to Windows 7. Perezagruzka photoshop gives me my serial number invalid suddenly :(

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  I have a licensed version of PhotoShop CS5 and bought a CS6 upgrade.   When I update, it says invalid license id.   What to do next?  How can I contact personal support?

  Hi David,

  You must download Photoshop CS6 and enter the serial number for Photoshop CS6 and then you will be prompted to enter the serial number of product qualification.

  Enter the serial number CS5 to install and activate Photoshop CS5 on your machine.

  Please post on the Adobe Forums.

• Downloaded an older version of Photoshop on another device - serial number would work?

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  Thank you!

  you are allowed to activate, until, two computers at a time.

  your serial number will work.  If PES 5 is compatible with your computer laptop operating system is a potential problem.

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  This is the right forum to ask, I think:

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  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7
  • Lightroom: 5.7.1. 5 | 4 | 3 | 2.7 (win),2.7 (mac)
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Download and installation to Prodesigntools help links are located on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions". window using the Lightroom 3 link to see these "important Instructions".