I have a new laptop with Windows Media Player 10, which does not recognize my MP3 player: this has happened once before and I was able to download Windows Media Player 9. Where is he now and can do it again?

I have a Samsung YP - U2J MP3 player and until I had to buy a new laptop it worked fine with Windows Media Player 9.  The new laptop comes with Windows Media Player 10, which does not recognize my MP3 player that my COMPUTER recognizes it and says everything is fine.  Can someone help me?

Hello Amaliada,

Thank you for your message.  We will add your MP3 device manually.  Please follow the instructions below:
Plug in your mp3 player and open Windows Media Player.
Click in the empty space (next), then select 'Tools' > select 'Options '.
Select the "Devices" tab (you see yourself mp3 palyer?) If not, click on "Add" > select "portable music players.
From there, you will receive information about the addition of your device.

Please let us know if it did or did not help to solve your problem.

See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

Maybe you are looking for

  • Can I delete an e-mail account and reinstall without losing all my old messages, files, lists addresses etc?

    I can no longer send e-mail from my account and get the message that the connection to the smtp server has been lost or the settings are wrong. I would like to reinstall the account to ensure that the servers settings are correct, but I'm afraid I mi

  • Old Mac. Need help

    Hi, I am new to the Mac world. I found a very old mac Power Mac G4 the original owner took out the hard drive because of privacy. I got the good hard drive for the mac, and I am very confused because Apple won't let you install their software. I know

  • "File not found" message while trying to download games.

    Original title: downloaded games on this computer Whenever I have to download a new game, I get the message "file not found". Games Download fine on my other computer, but I would like to be able to use this computer also because of the convenience o

  • Downgrade of WIN7 activation XP

    I had to downgrade my PC WIN XP to WIN7, I purchased the Dell license and downloaded from Microsoft, however, after the downgrade, I expected to have to activate/register my copy of XP, but activate windows does not appear in system tools and I can n

  • copy a crashed hard drive?

    I dropped my laptop last week, and now the drive does not work. Since the disk fails all tests in auto, I think something is broken physically as I have used linux to transfer my music and photos on an external drive. is it possible to simply copy ev