I have a paid leave, but I can't access the program?

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• I had paid an annual plan for the adobe illustration but I can't download the program.

  I had paid an annual plan for the adobe illustration and received an email with my contact information order in which they say they received my payment. And when I get home my account online, the plan appears but I can't download the program.

  To download and install CC, please visit these links:

  FAQ: How to download and install the Adobe Creative Cloud Desktop App?

  FAQ: How to download and install creative cloud applications?

  FAQ: How to install previous versions of creative cloud applications?

  FAQ: How to launch creative Cloud Apps

  If you try or buy instead of the download, please see the suggestions in this FAQ:

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I have a laptop with Windows XP that show an icon connected to the internet, but I can't access the internet.

  Hello

  I have recently setup a wireless connection from my laptop on Windows 7 works very well. but I have a laptop with windows xp that show an icon connected to the internet, but I can't access the internet can you please help me.
  Thank you
  original title: wireless internet

  Do you receive kb from the internet source or is it local only, and when trying to access the page host does upward with the site not found or 404 error, have you tried to repair the connection, it could be your antivirus protection is blocking the signal.

• I'm not good in English so please use English very easy. I downloaded a first pacifier (30 days) pro and I can find it where I can remove programs, but I can't find the program anywhere. I searched on his record, but he was not first pro. do I have to d

  I'm not good in English so please use English very easy. I downloaded a first pacifier (30 days) pro and I can find it where I can remove programs, but I can't find the program anywhere. I searched on his record, but he was not first pro. What should I do?

  This is a double post of:

  I'm not good in English so please use English very easy. I downloaded a trial (30 days) first pro and I can find it where I can remove programs, but I can't find the program anywhere. I searched on his record, but he was not first pro. do I have to d

• Hi Mr President, last week I have a crash on my computer. Yesterday I installed PSE12... but I can't open the program, please I need help/support for this. Thanks a lot for helping me, Roland

  Hi Mr President, last week I have a crash on my computer. Yesterday I installed PSE12... but I can't open the program, please I need help/support for this.

  Wath can I do?

  In the box: PN 65224809, product key 1057 -.

  Please can you tell me wath is you solution?

  Thanks a lot for helping me

  Best regards, Roland Cuypers

  [email protected]

  Post edited by: Sandeep Singh removing serial number

  Hi rolandc65772962,

  Sorry for the inconvenience. Please provide us with the complete error message you get.

  Kind regards

  Sandeep

• I'm not good in English so please use English very easy. I downloaded a trial (30 days) first pro and I can find it where I can remove programs, but I can't find the program anywhere. I searched on his record, but he was not first pro. do I have to d

  I'm not good in English so please use English very easy. I downloaded a trial (30 days) first pro and I can find it where I can remove programs, but I can't find the program anywhere. I searched on his record, but he was not first pro. What should I do?

  + I use windows and 32-bit computer

  If your computer is 32-bit, you can not install first pro. It is 64-bit only: system requirements | Adobe Premiere Pro

• I installed Windows XP but I can't access the internet. I checked the IPconfig and it is empty. The indicator light on the adapter is on green.

  I installed Windows XP but I can't access the internet. I checked the IPconfig and it is empty. The indicator light on the adapter is on green. Of course, the drivers are missing but whom?

  original title: IPConfig and lack of internet access

  Go to your computer manufacturer's support web site
  and search for the Windows XP drivers for your specific computer or motherboard model number.

  If there are Windows XP drivers, then download to a folder on your hard drive and burn it to a CD/DVD.
  Then, after installing XP install all device drivers, starting with the card mother/chipset drivers.
  LAN, Audio, USB, SATA, etc, and so on.

  Note: If there is no XP driver listed, then your computer is not compatible Windows XP.

  List of computer manufacturer support sites:
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support/computer-manufacturers

  If you have an Intel motherboard, you can try the Intel driver update utility: http://www.intel.com/support/detect.htm?iid=dc_iduu

  Graphics/video drivers:
  Check the download site of the manufacture of the graphics card for the newer Windows XP drivers for your card.
  ATI: http://support.amd.com/us/gpudownload/Pages/index.aspx
  NVIDIA: http://www.nvidia.com/Download/index5.aspx?lang=en-us

  =========================  IpConfig ===========================

  Open a command prompt window and type these two commands in the following
  order:
  (1) ipconfig/release
  (2) ipconfig / renew

  J W Stuart: http://www.pagestart.com

• My laptop connects is more to the internet, either hard wired or wireless. When it is hard wired, the laptop displays connection but I can't access the internet, and I've done it before.

  My laptop connects is more to the internet, either hard wired or wireless.  When it is hard wired, the laptop displays connection but I can't access the internet, and I've done it before.  My other computer has service very well (or I wouldn't send this message) I checked everything, what to do?

  original title: internet connection.

  Hi vonhatten,

  1. Did you the latest changes on the computer?
  2. You receive an error message when you try to connect to the internet?
  3. You have security software installed on the computer?

  Refer to the article below and try the steps mentioned, check if it helps.

  In Windows network connection issues

  http://support.Microsoft.com/kb/313242

• I made a subscription but I can't access the Muse app, it says that your trial period has expired

  I made a subscription but I can't access the Muse app, it says that your trial period has expired

  Hello

  I see that you have an active subscription to Muse CC.

  Please CC app and sign off again. Check out the link https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Try running the Muse of the applications tab after signing in. If the problem persists then please let me know what operating system are you using and I will tell you more troubleshooting accordingly.

  Kind regards

  Vivek

• Bought LR6 DVD but the installer does not connect to the internet for I can register it.  I downloaded the trial version to work around this problem, but I can't get the program to start.  I get the same message that I should connect to the internet and c

  Purchase DVD LR6 Adorama, but Setup does not connect to the internet so that I can record.  Internet works fine.   I have Adobe account.

  I went to Safari to Chrome and downloaded the trial version in the hope to bypass the DVD version, but I can't get the program to start.    I get the same message that I should connect to the internet and connect.  It seems impossible after 3 hours.  Spent an hour chatting with the support of the India.

  Also remove the cookie file and reg Lightroom then enter the serial number and check.

  Windows:

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  programdata %

  It will open the ProgramData folder. inside locate Adobe folder.

  Go to Adobe > Lightroom.

  Open Lightroom and delete all the files inside,

  Then run LR 6 and enter the serial number,

  Mac:

  (1) right-click on the icon in the Finder, then select the 'Go - To Folder' option.
  (2) you will get a text box, type in the following command and then press the 'return '. (" Do not miss ~ symbol" "')

  ~/Library

  It will open the folder of the user's library.

  (3) then navigate to Application Support > Adobe > Lightroom.

  Open Lightroom and delete all the files inside,

  Then run LR 6 and enter the serial number,

• Computer shows as connected... but we can not access the internet.

  Original title: but alas... internet no.

  Recently, we had this problem where our shows as connected pc... but we can not access the internet.  What I've been able to solve, is that somehow my IP settings change.

  I'm going to "Obtain an IP address automatically" and "Obtain DNS server address automatically", but of course... when the problem occurs again I find that my "Obtain DNS server automatically an address" has been changed to "use the following DNS server address".

  What is causing my computer to change my settings?

  I think you're DIY too.  Normally, your computer and your wireless router assign dynamic IP addresses, and they change periodically - that is part of the security design.

  In your case, the DNS server is the router.

  Most of the time what you describe is your computer is able to find a wireless router but the router doesn't send an IP (its normal function).

  This is usually:

  1. Your Internet service provider is down or your connection to it is broken.  If this is the case there is nothing you can do about it.
  2. Your computer network security key does not match the one in the router.

  1 reset the modem & router.  Follow these instructions precisely: http://canadiantech.info/?page_id=136

  2. If that does not resolve the problem, you must remove this network from your list of networks to manage Windows 7.  Then try to connect again using the network key, you know.

  3. If this does not work, you will need to do a factory reset on the router and re - install the router according to the router set up instructions.

  4. If after all the above does not correct the problem, you must replace your router.

• I installed Virtual PC with XP Mode on Windows 7 but I can't access the network from XP Mode.

  Network with virtual xp problem

  I installed virtual xp on Windows 7. but I can't access the virtual xp network. My LAN card manufacturer is realtek but virtual xp Device Manager indicates a intel NIC

  First, know what kind of NIC with your computer:

  1. click on Start > Control Panel > System > Device Manager .
  2. double-click on network adapters .

  Then, adjust the virtual machine:

  1. click on Start > all programs > Windows Virtual PC .
  2. right click Windows XP Mode and click settings .
  3. click on the network .
  4. Select the network card in the computer in the menu 1 adapter on the right side of the window.
  5. click on OK .

• Downloaded PSE13, these two files are located in the downloads folder, but I can't activate the program, he repeated to me that the part of the file is missing

  Downloaded PSE13, these two files are located in the downloads folder, but I can't activate the program, he repeated to me that the part of the file is missing

  Please check: https://forums.adobe.com/message/8163721

• I bought first elements 14 online just now, unfortunately, I saw that I bought the version of Windows on my Mac computer. How can I access the program to be a Mac?

  I bought first elements 14 online just now, unfortunately, I saw that I bought the version of Windows on my Mac computer. How can I access the program to be a Mac?

  Get a refund and go back and buy the correct version

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Get help with orders, refunds and exchanges (non - CC)

  http://helpx.Adobe.com/x-productkb/global/service-b.html

• I can download is no longer my suites CS6 (I had to reinstall my operating system and disable them) through the site my school because it went to CC instead.  I have my product key, but I can't get the software.  Help me please.

  My school had links in the software section.  My PC is sick and I ended up having to disable my software and reinstall my OS.  I went back to my school website to download the software, but they changed it to the creative Cloud service instead.  I thought that I "registered" software, but it is not under my Adobe ID I still have my product keys, but I can not simply to find a link to reinstall the software of my Design & Web and Production Premium.  I "paid" for it and I'm NOT buying it again.  Please help me.

  CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html