I have a pavilion hp series p6 - model No. p62002uk that hangs at startup.

The screen very briefly past the screen HP then goes black with a white cursor blinking in the corner. The HARD drive lights up briefly at the start, then off again, I disconnected and unplugged all but the keyboard mouse and screen.

Sill of the PCM does not after 10 seconds of starting.

Can anyone help please?

Thank you.

TJ

Your welcome

At this stage, there could be several different problems. I suggest you call into technical support. The unit includes a one year factory warranty and HP will provide support for the unit. Here is a link with HP support for this unit numbers.

I think that will give you the fastest of the resolution of the problem with the pc.

Tags: HP Desktops

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