I have a printer HP (part of the package with the computer) which will connect via the USB port is no longer in my office. He has worked previously so, any ideas on how I can get it to work again?

While I do not know there have been changes to the system (updates and so on), I don't know what modifications have been made or that one; If any, may be the cause of the problem. Compound that with, I can't get back far enough to get to the last time that I used this printer with this computer and it is a puzzle all around.

Let me know what additional information as appropriate, you need, maybe the way to collect (if it is not something that I already know how to do) and we'll see if we can get these papers start college again.
System: HP p6604y Windows 7 Home Premium 64-bit
Processor: AMD Athlon II X 2 220 processor 2.80 GHz
6,00 GB (5.75 GB usable) memory
The printer is HP Deskjet 3000 J310.

Hi Michael,

1. What is the error you get all trying to connect to the printer?

2. the printer works properly when connected to another computer?

3 is. the computer able to recognize any other usb device?

Follow these methods.

Method 1.

This tutorial is designed to help you identify and fix common printer problems in Windows, including print errors, print spooler errors, and other issues that could prevent you from printing.

Solve printer problems: http://windows.microsoft.com/en-us/windows/printer-problems-in-windows-help#fix-printer-problems=windows-7&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Method 2.

Why can I not print? : http://windows.microsoft.com/en-us/windows7/why-cant-i-print

Additional information.

Find and install printer drivers in Windows 7: http://windows.microsoft.com/en-us/windows7/find-and-install-printer-drivers

Install a printer: http://windows.microsoft.com/en-us/windows7/install-a-printer

Let us know if you need assistance with any Windows problem. We will be happy to help you.

Tags: Windows

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