I have a problem with Lightroom 5.7 when importing photos using Apple OS 10.11.3 (El Capitan).

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• Have a problem with Lightroom 5.4.  Given that the program crashed yesterday, will not start, it comes up with the message "Lightroom has encountered an error when reading the preview cache and need to quit."  "Lightroom will attempt to fix this ti net pr

  Have a problem with Lightroom 5.4.  Given that the program crashed yesterday, will not start, it comes up with the message "Lightroom has encountered an error when reading the preview cache and need to quit."  "Lightroom will attempt to solve this problem, the next time he throws."  Except that it isn't, I get the same message and the program closes.  Anyone know what I can do to fix it?  Can not backup, can't do anything.

  There are dozens of discussions in this forum that describe the fix

• Hello. I have a problem with the payment process when trying to buy the plan of creative photography of Cloud (one year). the error is: there was a problem processing your order, please contact our Service team customer care for assistance. AfricaBa North

  Hello. I have a problem with the payment process when trying to buy the plan of creative photography of Cloud (one year).

  the error is: there was a problem processing your order, please contact our Service team customer care for assistance. Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English + 44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French + 44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, the Morocco and the Algeria: + 33 United Arab Emirates 157324642United: 80004443085Commonthwealth of independent States (CIS): + 44 207 365 0735

  Help me please to solve this problem. I need my lightroom immediately)

  Hi mohamed,.

  Please see the link below to buy the plan of photography:

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  In case you still have question, please contact sales at Adobe team.

  Adobe Middle East and North Africa

  Kind regards

  Sheena

• Hello all: I have a problem with my Illustrator? When I export final work, the text that is does not, I can config it? I have try several times, but still cannot fix it.

  Hello all: I have a problem with my Illustrator? When I export final work, the text that is does not, I can config it? I have try several times, but still cannot fix it. inactiveforumnotifier Newsgroup_User Zoheir Illustrator

  What is the format of your final work? How are you viewing? What version of Illustrator do you use?

  Here are some common reasons why your type might be missing - is your type completely on the artboard and bleed?

  Is your type on a layer that is set up to print not? Is your white type and position it to overprint?

  

  

• Problems with clicking and scrolling when you are using the mouse in IE

  Separated from this thread.

  Original title:

  Problems with clicking and scrolling when you are using the mouse

  I have the same problem.  My touchscreen responds but my touchpad and mouse are unable to save a click in IE.  I need to reboot to rectify.  It seems to be more common when the laptop comes out of fashion 'sleep'.   I tried all the steps above, everything is up-to-date.

  Hello Fred,.

  Thanks for the reply.

  I appreciate your efforts to resolve the issue.

  I would suggest trying the following methods and check if it helps.

  Method 1:
  Run the hardware and devices Troubleshooter and check. Please follow these steps:

  a. press Windows + W keys, type Troubleshooting in the search box and press on Enter.
  b. click on 'show all' and then click 'hardware and devices'.
  c. click 'Next' and then follow the on-screen instructions.

  If this does not help, then use method 2.

  Method 2:
  Start your computer in safe mode and check the number.
  Refer to this article:
  Start settings for Windows (including safe mode)
  http://Windows.Microsoft.com/en-us/Windows-8/Windows-startup-settings-including-safe-mode

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• Anyone who has a problem with the system crashes when importing using the new interface to import

  Anyone who has a problem with the system crashes when importing using the new interface to import

  Can specify you what Adobe program you use so that we do that your post is in the right forum?

• always have a problem with Lightroom!

  My problem with Lightroom 5 still is not solved! I always get the same error message "an error has occurred when trying to switch modules" and I can't do anything in LR5. I already uninstalled all of ACC and reinstalled all programs. I have not either a previous version of LR. I can't access preferences in lightroom and there is no import function either. It's my third time posting on this subject, and the problem has not been corrected. I really regret this subscription up to now.

  Not to be ungrateful, but that doesn't really help me.

  Maybe you can contact Adobe itself, since you are a subscriber to the creative cloud. These forums are not the way to contact Adobe.

  I can't access preferences in lightroom

  If you received advice to remove preferences, you would do this outside of Lightroom in your operating system, with closed Lightroom.

  Here are additional tips that may help you:

  http://forums.Adobe.com/message/5599278#5599278

• I am on my second computer with display 4 k and have major problems with lightroom and photoshop crash windows 10

  During a photo this morning montage, photoshop crashed and restarted ten windows.  He did whenever I opened it.  I had to uninstall lightroom and photoshop to stop the problem.  I had this problem with another laptop.  I'm think he had back problems.  Now, I have the same problem on this news.  I don't know what to do, but it drives me crazy.

  Applications can have all of the computer of BSOD, stop, restart, or gel.

  The only things that can cause that are bugs in the operating system, bug in the drivers at the low level and the defective material.

  If you have a Nvidia GPUS with Nvidia to see if you can use their beta driver or if you need an older driver to correct their recent driver bug that causes errors in kernel_security_check.

• I have a problem with the cursor jumps when entering text.

  Original title: cursor jumping when entering text

  I use Microsoft 7 and the cursor keeps jumping when I type. This causes the text to be misplaced. Some answers I've seen only direct you to the hardware options but never directly any specific solution. Grateful for ideas?

  Hey Joe,

  Thanks to join Microsoft Community where you will find all the required information on the Windows operating systems!

  The problem may occur due to the speed of the pointer mouse inappropriate or if the sensitivity of the touchpad is too high.

  To help you better, we need more information.

  What is brand and model computer?

  To work with the issue, I suggest you follow these steps:

  Method 1: Hardware store

   

  Open the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2: Update mouse drivers

   

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

   

  Method 3:

   

  Change the settings of the mouse pointer.

   

   

  Refer to section to change the mouse pointer works on the site:

  Change the settings of the mouse

  http://Windows.Microsoft.com/en-in/Windows7/change-mouse-settings

  Method 4:

  If you use a laptop, change the sensitivity of the touchpad.

  See solving problems with your touchpad in more options in the site:

   

  Mouse, touchpad and keyboard with Windows problems

  http://Windows.Microsoft.com/en-in/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

   

  I hope this helps. If the problem persists, or if you have problems of Windows in the future, let us know and we would be happy to help you.

• Problem with the back up when import

  If I understand correctly, when I choose to send a second backup copy during the stage imort LR3 sends a copy of the parameters and not a copy of the image itself, a separate backup should be so the image. I understand that correctly? This system applies to all files or just for the Raw files?

  The reason for these questions is because when I imported an image images recently the image backup file content and not the text. This problem occurred when I was attmepting to merge all my pictures and images in a single catalog. There may be files were worked on in LR2, some on LR3, some may have been worked in LR2 and then set up-to-date for LR3, I can't remember which.

  One of the factors that can affect the problem is that I chose the preference to incorporate the settings jpeg and Tiff files. Would be - it then cause jpeg files to save as image rather than in text format?   If so that would mean that he only then would be required to make a separate backup of jpeg files?

  Please help as I have to many problems of compiling a master catalog!

  Lol you do not understand.

  The second copy made when importing is a second copy of the image file, whether raw or jpeg. This second image is probably best thought of as a temporary backup until your imported photos make your regular backup rotation. This is consistent with the practice of always have at least two copies of your images, and it allows you to reformat your card.

  To save your changes, it is necessary to back up your catalog. The option of Lightroom to save it by leaving allows the backup take place once the catalog was closed in a known good state.

  There are a lot of good tutorial material available on the web. It is a good starting point.

  HAL

• Lightroom 5 glitching when importing photos.

  I use Lightroom 5 for about a week without a problem. Today I went to import two photo shoots and the images come in very well until LR do a second pass and then they are all glitched.

  

  I do nothing differently with this import that I did with the previous one. Same camera, same format CR2, same lens, subject as well.

  Do not apply the presets or development parameters.

  Anyone know what is happening? It's scaring me.

  NEW iMac, all updated software up to date.

  It's almost always a hardware problem. Some piece of hardware in the chain of transmission of your camera on your hard drive and memory, is bad and is corrupting your images, resulting in what you see.

  You must isolate the pieces of material inidivdual, a transfer of photos using a different piece of hardware, to see if the problem goes away.

• I installed Photoshop and Lightroom a week ago and have problems with Lightroom crash - usually when I select "Develop" and often when I use 'Maps '.  Can someone give me an idea of how solve it/what to check?

  I forgot to mention - I am running Windows 10

  Hi stephenr,.

  It might be because of the graphics processor.

  Go to the Lightroom preferences > performance > uncheck 'use the graphics processor' > restart Lightroom, and then check out.

  Kind regards

  Claes

• I have a problem with the connection to the computer by using the administrator password.

  Original title: RESET MY ADMINISTRATIVE PASSWORD!

  I read a LOT of reviews Q & A on this website that attempt to explain how to change a password administration windows 7, but none have helped. I wanted to put parental controls on my account initially in order to avoid the display of some sites on my browser. Of course, I didn't understand that this control is defined in the internet options. In my ignorance, I went for the parental controls in Control Panel but found that I couldn't put parental controls on my account because it was the only account and, therefore, the administrator. To set up parental controls, I created a new account. Later, I changed the settings of the account on both accounts. I changed the new administrator account and changed the original account (use the Everyone account) to a standard user. Therefore, I have contiunued to try to put in place controls, but I was interrupted by a completely random computer restart! I DID NOT HAVE IT! I was pretty confused, but I decided that I would forget the reboot and connect to my new administrator account to continue with the configuration of the parental control. Do not forget that I have not set a password for this new account yet, so I wasn't surprised when he asked for a new password. So I typed in my old password from my previous account, (who had been the administrator password), typed the password twice and you press on enter. He said it was the wrong password. I typed in every password I've ever had in and since then I have not had administrative access to my own computer. I tried to access the cmd and as an administrator, but it NEED THE ADMINISTRATOR PASSWORD! PLEASE HELP ME!

  Here you go:

  1. keep tapping F8 during the first phase of startup.

  2. select Repair from the menu.

  3. Select an administrator account, and then enter its password.

  4. When you are prompted, select System Restore.

  5. set Windows to a point before changed your account details.
  6. plan in advance and create, test and document a spare, even admin account that you have a spare House key. Have a single administrator account is taking a huge risk.

• I have a problem with the cloning tool, when I retusch to digital photos. When I hover over the image with the cloning tool it slightly changes the picture and ruin. -What someone knows how to configure the tool so it doesn't ruin the image when moving be

  Hi there I do retusch on digitized images and when I move the tool between the dust spots cloning it changes the image slightly. Just noticed and got a wedge after working for several days.

  -Does anyone know how to put the cloning tool to avoid this chang during the movement of the tool on the image?

  Very grateful for an answer

  Anders

  It is possible that your Source region is quite different from the target area that the Clone tool is not the most effective use.

  Another reason is that you have put a sample of Clone of hard edge.

  I suggest you use the Spot Healing Brush tool to remove dust spots and see if that solves the problem.

• I bought Adobe Lightroom 5 a month ago. For no reason, the base Panel has disappeared in the development manual. is there a problem with Lightroom, I see that there are similar topics on the internet

  I buy 5 Lightroom a month ago. No apparent reason, the base in the develop module Panel disappeared. I note that there are several references to similar problems on the internet. I have a problem with Lightroom of supplements. Can someone help me solve this problem please?

  Right-click on the header of one of the other panels and check Basic menu drop-down.