I have a question, my illustrator adobe CC launches, I prepared the dump file, so if you can help me I'll be very grateful

first apear.PNGAFter that.PNG

I downloaded AI CC today, when this has been done with instalation it works great, I have been valid to launch the software normally and after it starts to appear again and again whenever I wanted to start again, I have 18 diagnostic test and the safe mod seems not only once! Please help me I really bad need adobe illustrator for my freelance business

HI Filip,

Can you please follow following steps.

1. tap on the window + R

2. type %appdata%\microsoft\windows\sendto and press enter

3. in the open file Explorer window, double-click Adobe to go to the Adobe folder

4. rename or remove the file "Adobe Illustrator 19 parameters.

Launch of I.

When I plant, (when you see that Illustrator does not message).

1 open the Task Manager

2 right-click Illustrator.EXE

3. Select Create dump file

4. the dump file is normally created in a temporary file, you will see a message with the path to the dump file.

5. share the dumpfile via some storage, for example Creative Cloud service or box of deposit etc.

6. send the link of the dumpfile to [email protected].

Sanjay.

Tags: Illustrator

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