I have been asked by my employer, a State Auditor, to research how Microsoft changed its technical support in the 1990s to accommodate a growing number of consumers.

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• my phone asking me always Apple ID password of the account that I did not create. I have this account in my settings, but I don't know how to remove it. Thanks for the reply.

  my phone asking me always Apple ID password of the account that I did not create. I have this account in my settings, but I don't know how to remove it. Thanks for the reply.

  There are several places an identifier Apple is used on an iPhone.

  • If it's the Apple of a former owner of the phone ID, and it is in settings/iCloud grace to find my iPhone activated, ONLY the person who set up the Apple ID can remove (see: find my iPhone Activation Lock: a mechanism of extraction of the previous owner)
  • If it's the Apple ID in Settings/iTunes & App Store just log out, then log back with the correct ID of Apple.
  • Do the same for iMessage and Facetime, if that is where the Apple ID is used.
  • If he is asked during the updating of the apps means that applications have been purchased or downloaded using this code from Apple. To resolve this issue, you must remove the application, and then buy with your Apple ID.

• my windows photo gallery will play is no longer my videos (they have been there for 2 years and always worked before, now when I try to play them just the photo gallery)

  my windows photo gallery will play is no longer my videos (they have been there for 2 years and always worked before, now when I try to play them just the photo gallery)

  Maybe some type of update caused a compatibility issue.
  Doing a system restore to an hour before the beginning of the question could
  be worth a try:

  Windows Vista - system restore: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

  With the help of the Windows Vista system restore
  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

• Some of the icons have been replaced on my desk a Logos Reader Adobe! For example when I click on Chrome, the error message dispalayed is "ADOBE READER could not open"Chrome.exe"because it is not a file type supported or because the wire"

  Some of the icons have been replaced on my desk a Logos Reader Adobe! For example when I click on Chrome, the error message dispalayed is "ADOBE READER could not open"Chrome.exe"because it is not a supported type file or because the file has been sent as an attachment to e-mail and has not been correctly decoded).  I need help to solve this problem of Odessa.

  Hi umeshb4300232,

  Try the steps of troubleshooting mentioned in this KB doc. https://helpx.Adobe.com/Acrobat/KB/application-file-icons-change-Acrobat.html

  Kind regards

  Nicos

• What happened to my old emails? Today thought Tbird that I was a new user and have been asked to set up a new account

  When I started today Tbird, I got a prompt telling me to set up my account. It was as if Tbird never had seen me before. There is no Inbox! So I created my account using my settings, I had recorded in a text file. When I retried my email, only 3 messages have been downloaded and none of my old emails were there, nor any of my files when I save e-mails depending on the subject.

  Then I went to Mozilla to see what was wrong. Apparently others have had it also. But the solution is incredibly complex and I think that I crushed my old preferences file when I recreated my profile. Is there a way to recover my old emails?

  I followed all your instructions, but I don't have my old emails back. With the folder 'see' troubleshooting information, I see Inbox.sbd and 3 files with the extension *.sbd and subfolders with names and those names with an extension *.msf. But I can't get Tbird to see these files. What I am doing wrong?

  EDIT: I've rechecked and my pointing to the right folder badly shot. Instead of going to 'mail.gte.net', Tbird watched a subfolder. I stressed in the correct folder and all reappeared, including my message filters.

  Now, how can I avoid this happening again? Should I just update this profile I made a copy of this morning?

  Thanks for your help! I was almost caught panicking at the thought of a lot of information get lost!

• All of my files have been converted to open it with Windows Media Player. How can I change this back to normal?

  Hello.

  I don't know what I clicked at all initially, but now, most of my programs have been converted to open it with Windows Media Player, so that they cannot work.

  Even when I click on the system restore (to undo changes I've done previously), Windows Media Player opens and there will be a window that says that you can not read this .exe file.

  I'm stuck and I don't know how else to solve this problem. Help, please!

  Hello.

  I don't know what I clicked at all initially, but now, most of my programs have been converted to open it with Windows Media Player, so that they cannot work.

  Even when I click on the system restore (to undo changes I've done previously), Windows Media Player opens and there will be a window that says that you can not read this .exe file.

  I'm stuck and I don't know how else to solve this problem. Help, please!

  Use this tutorial:
  Restore the .exe file aasociation...
  Read first, then scroll down to the spare part and click on exefix_cu.reg
  Excerpt:
  Difficulty of recording
  To resolve this problem, you must delete the UserChoice key above using a script or REG file. Downloadexefix_cu.reg attached at the end of this article and save it on the desktop. Right click on the REG file and choose merge.

  http://www.Winhelponline.com/articles/165/1/restore-the-exe-file-association-in-Windows-Vista-after-incorrectly-associating-it-with-another-application.html
  For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

• Do you have a technical support in the United States, or is it outsourced in India?

  Someone called me this morning named Pam Matthews.  Said it represented Microsoft and my IP address indicated my updates have been does not download properly and I had not received the updates.  I had not received errors let me know this.  My download automatically updates.  I had no problem that I was aware of.

  He wished to have access to my computer and I asked for his ID. Microsoft it was called phone Pam Matthews, ID #1462, #1-888-287-3452.  I just called this number and it was not in service.  I don't check in time, he called.

  I left it in my computer thinking he was with Microsoft.  After checking my computer, finally recommended a company in India for support called Technokis to help with my MSN Windows 7 software problems and my computer in general.  He gave his phone number as 1-888-860-3323 and said that they have 35 technicians who are perfectly capable of dealing with these problems of operating system.  He said that I have more 19 000 error messages or crash in my operating system which must be supported and that I was infected by the virus of csrss.

  I finally told him that I would deal with a company outside the United States if MSN was a support tech US company please refer to them, otherwise I would call Redmond and talk to Microsoft to find our who to help me with this problem.  I was unemployed for 17 months because my work has been entrusted to a company in India and I was not able to find another job, and I refuse to support another company that outsources to foreign companies.  I don't think that there is nothing wrong with my computer.

  There may be something wrong now because I've been remiss in allowing that person to enter my computer by remote access.  Please help me.

  It is a scam.  I hope that you do not give too much personal information, as they try to steal your identity.  If you have sensitive information on your computer, you must be alert for fraudulent and such.  Check with your Bank and others quickly.  Microsoft does not call people on the phone, unsolicited.

  Steve

• I have a copy of photoshop cs2 (version 9) and I am not able to record by phone or the Internet.  Is there a number I can contact for this?

  I have a copy of photoshop 9 and I am not able to record by phone or the Internet.  Is there a number I can contact for this?

  CS2 disabling servers have been arrested, but a version of the program is available for users like you

  Read and follow the directions here:

  you will need to download the new cs2 version and used the serial number provided.

  Error: "Activation Server is not available. CS2, Acrobat 7, pass a hearing 3

• Updated Kaspersky and have been asked to deny/allow the following "Setup of Kaspersky Safari Extension wants to use your confidential data stored in 'List of extensions Safari' in your keychain"-is it safe?

  Update of Kaspersky, it asks me to deny/allow what follows - "Installer Kaspersky Safari Extension wants to use your confidential data stored in 'List of extensions Safari' in your keychain"-is it safe?

  # Kaspersky is one of the worst AV packages that you can install on your Mac. I suggest that uninstall you it. All he will do on your Mac is causing problems and offer no addition protection what so ever.

  Once you think you have managed to get rid of it, please download and install EtreCheck from http://etrecheck.com/

  Run it and post the report here. From the snapshot of your Mac, we say if you missed any bit and pieces during the uninstallation of Kaspersky.

• Leaving windows informs you of an update. Then the installation 1-7 States. What is happening on each output of my PC. (2 laptops have been asked to provide the same updates only once. Why the PC is being invited to each output? updates only once

  Windows XP

  M1kep
  See the list of installed updates and see if the updates are showing as it is installed or not.
  If they are installed, then check this out:
  Troubleshooting Windows Update: offered on several occasions to update

  If they fail to install and then start with this one:

  Solve Windows Update installation issues

  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I have re-installed all files that have been deleted over time because IE9 was not working, so I thought I want to reinstall all the files of the past and really screwed things? Help?

  I really missed my Deskbar and the task at the bottom of the screen. All these .dll warnings came after I have connect and would say the name of the .dll to 1st say this isn't needed to power your computer or try and find the file .dll and re install. So I figured out how to remove about 4 dll then I could get the upcoming desktop and taskbar. But all ICONS microsoft on office or the page of the window start on and all microsoft Icons will not open now by Rt or Lt by clicking on file a warning would come and that the file is not saved and you are unable to open. !! So, I have this problem? And I need to be able to click on one of the microsoft Icons if I can do all the things I need to do or use?   And the rest of the desktop icons that I can open them only my Rt clicking on it and then clicking open so I can open chrome, firefox and IE 9 problem 2ed.  And I can't use the click of the RT. on the screen so I can put my screensaver. The background is white, not the dark blue or black back ground...  Firefox and chrome work good but IE 9 is always the same way. Once I click on the Inon to open and use IE9 it goes to my home page then I can't use it to do something on the homepage or go to any other web page, just, it gets stuck and can't do ir even close. I have to use the Task Manager to close IE9. and the once on 4 test IE 9 will work for a while the GET stuck and can use it at all. so have to close and use one of the other my browser to connect.  I ran some of my cleaning utilities and they have got rid of a lot of files, but I still have all these problems. Can someone explain to me step by step way to each of these problem difficulty by?  If I have to I will uninstall IE9, but how it is said to get rid of IE 9 is tapping on the starting window area were he said programs. I can't type something here to use one of the ways microsoft says how get rid you of your IE 9 then reinstall it?  Help me please?  Thank you for your help? !!

  Hello

  "I ran some of my cleaning utilities and they have got rid of a lot of files."

  You should NEVER use Registry cleaners and delete files using them.

  See if that helps you.

  "How to fix and check the integrity of system files of Vista with the System File Checker"

  http://www.Vistax64.com/tutorials/66978-system-files-SFC-command.html

  "How to extract files from the Vista Installation DVD"

  http://www.Vistax64.com/tutorials/261616-extract-files-Vista-installation-DVD.html

  Alternatively, you can do a repair installation using a DVD of Microsoft Vista upgrade.

  How to perform a repair for Vista Installation»

  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  See you soon.

• I have a pop gmail account and a pop tbird encoding. How to synchronize? must I use the IMAP protocol?

  I had Tbird for over a decade and have used gmail as just a place to store a copy of the messages that I receive in my application tbird. I put it in place so that some e-mails are received in tbird will also be presented in gmail. The two accounts are accounts pop.
  (1) what would be the advantage of evolution for IMAP accounts?
  (2) how can I take the emails the Tbird files and copy them to similar called folders in Gmail?

  Go back to it before...

  (2) why did you do that? Your answer may well influence the response (1).

  In Thunderbird, you can drag and drop messages and perhaps records too, between accounts. (But I heard bad things that happens when the files are moved. In some cases, it seems that they retained their allegiance to the original account of what they were dragged.) I wonder what advantage you ask for messages moved or copied in different folders? Your two accounts being focused on POPS, everything in Thunderbird is local and does not affect what's on email servers, so I'm intrigued by your use of an e-mail account separated as 'a place to store copies of the messages that I receive in my tbird application. " If messages are displayed that in Thunderbird, what's the point?

  IMAP makes more sense if you want to access your account from multiple computers or devices or through a web browser. Your use of POP made appear an unlikely requirement for you. But if you want to build a system of complex file stored outside, useful as a backup against the local hardware failures, or because you want to be accessed from more than one device, then IMAP is the only way to see the folders on the server. POP shows you only the account Inbox. He cannot see the other folders on the e-mail server.

• I change my hard drive and lost my recovery, I have a lenovo with windows 7 Edition z570 Home premium 64-bit, what can I do to install the new oem with my serial number

  I want to reinstall my windows oem 7 without going to the store

  If Windows came with your computer - to replace the installation disks:

  Contact the OEM computer manufacturer and ask them to send you an installation to your computer disk - they may charge a small fee.

  Lenovo - call to order recovery disks:

  http://support.Lenovo.com/en_US/product-and-parts/detail.page? & LegacyDocID = YAST-3P2QYL

  Questions about installing Windows 7?
  FAQ - Frequently Asked Questions from Installation Windows 7 & responses

• A few days, I bought a mac mini which I transferred the data and programs with time machine: programs have been updated except for iMovie, and now it seems that I have to pay for the update: possible? What I am doing wrong?

  A few days ago, I bought a mac mini and I transferred all my data and programs with time machine: all programs have been updated but iMovie (7.1.4)... However, it seems that, to update to the latest version, I have to pay to download on Appstore: is it possible? what I am doing wrong?

  If it were a new mac mini, you need already installed 10.1 iMovie.  Otherwise, but you already have iMovie 9 registered version to your Apple ID, you can upgrade to version 10 for free, but if (as it appears) is an earlier version then you have to buy version 10.

  Geoff.

• To transfer my files, some have been modified to WPS and now I can not open them. What is?

  Original title: WPS

  They gave me a new laptop for Christmas, to transfer my files, some have been modified to WPS and now I can not open them. I am moderately OK on the computer and told to convert the files to something else... OK?  What?  How? If you can help please, I'd appreciate it.  They are important files for me. Thank you.

  Hello

  . WPS files can be opened with Microsoft Works, Microsoft Word, Word Viewer, or can be converted
  other formats.

  . WPS file extension
  http://www.FileInfo.com/extension/WPS

  How to open a WPS file
  http://www.online-tech-tips.com/MS-Office-Tips/open-wps-file/

  Microsoft Word Viewer
  http://www.Microsoft.com/download/en/details.aspx?ID=4

  ZamZar - free - convert wps (Microsoft Works) files to doc, odt, txt, and pdf
  http://blog.Zamzar.com/2007/04/23/convert-WPS-Microsoft-Works-files-to-doc-ODT-txt-and-PDF/

  I hope this helps and happy holidays!

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">