I have been using Adobe/Aldus software since 1987 and during that time, one thing has remained constant.

The inability of residence to answer the phone - at the time of writing I'm waiting for twenty minutes - and on the rare occasions when they occur, I rarely get a sensible answer.   Should be so simple:

Me: "we are one of the leading book and editors of Magazine of the United Kingdom.   We think of entering the e-book market and want to know if Adobe do any software for this? »

Adobe: (answering the phone immediately, it starts ringing). "Certainly, Sir."   You want our xyz CS455 ebook.

Me: "Thank you so much.   I have 150 copies. »

The reality is that after half an hour, a voice said hello and, before I could introduce myself, added "I put you through ' who or why, I am to know.

No wonder that there is a recession.

Folios downloaded by subscribers will stay on their devices but

no longer be available for download.

Bob

Tags: Digital Publishing Suite

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