I have been using Adobe/Aldus software since 1987 and during that time, one thing has remained constant.
The inability of residence to answer the phone - at the time of writing I'm waiting for twenty minutes - and on the rare occasions when they occur, I rarely get a sensible answer. Should be so simple:
Me: "we are one of the leading book and editors of Magazine of the United Kingdom. We think of entering the e-book market and want to know if Adobe do any software for this? »
Adobe: (answering the phone immediately, it starts ringing). "Certainly, Sir." You want our xyz CS455 ebook.
Me: "Thank you so much. I have 150 copies. »
The reality is that after half an hour, a voice said hello and, before I could introduce myself, added "I put you through ' who or why, I am to know.
No wonder that there is a recession.
Folios downloaded by subscribers will stay on their devices but
no longer be available for download.
Bob
Tags: Digital Publishing Suite
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