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• I have been using Adobe CS6 on my PC and my hard drive has been corrupted, so I had to reinstall everything.

  I have been using Adobe CS6 on my PC and my hard drive has been corrupted, so I had to reinstall everything.

  I reinstalled Adobe CS6 and it does not accept my serial number now, I have no idea why. I have not installed anywhere else? Don't know what the problem is.

  It was a purchase online and downloaded directly from Adobe and it shows my series on their website with the download?

  Help, please!

  You must use exactly the product that corresponds to your serial number, error: "serial number is not valid for this product". Adobe Creative Suite

• Hi all, I have been using adobe CS 5.1 software. What do you recommend to upgrade my CS? or get the subscription on an annual basis, thank you in advance for your comments here

  Hi all, I have been using adobe CS 5.1 software. What do you recommend to upgrade my CS? or get the subscription on an annual basis, thank you in advance for your comments here

  The decision is yours as a last resort.  You must take into account your preferences and reasons for use.

  If you use the software mainly for personal projects, and then have a suite may be all you need, and the one you now could suffice for that as well.  If you are a professional who needs to be on the cutting edge, you probably want to have the subscription works for you.

  Upgrading to a new CS means get CS6, which is likely to be the last of the CS of releases.  If you don't have that you pay for it once and what do you get when you pay, it's what you'll get until the it becomes obsolete somewhere off the coast in the future, with the exception of the corrective updates that may be provided.  It should contain up to to be useful for a number of years.

  If you purchase a plan of cloud, you pay for it many times over - essentially a monthly fee - time, but you get the updates and new features as they become available.  There is always a chance that the latest updates could out-spec finally the machine you own, requiring an update of material to continue with new versions.

• I have paid the monthly fee and have been using Acrobat Pro DC.  I had a problem where I broke my previous laptop and want to continue to use this product.  I bought a laptop and I don't know how to download the program without havin

  I have paid the monthly fee and have been using Acrobat Pro DC.  I had a problem where I broke my previous laptop and want to continue to use this product.  I bought another laptop, and I don't know how to download the program without having to pay again.  I pay $14,99 per month for this service, how can I download it without having to pay again?

  Hello

  Please download Acrobat Pro ms of the here. After you download the application, install and activate it by providing your Adobe ID

  Thank you

  Abhishek

• I have been using Adobe/Aldus software since 1987 and during that time, one thing has remained constant.

  The inability of residence to answer the phone - at the time of writing I'm waiting for twenty minutes - and on the rare occasions when they occur, I rarely get a sensible answer.   Should be so simple:

  Me: "we are one of the leading book and editors of Magazine of the United Kingdom.   We think of entering the e-book market and want to know if Adobe do any software for this? »

  Adobe: (answering the phone immediately, it starts ringing). "Certainly, Sir."   You want our xyz CS455 ebook.

  Me: "Thank you so much.   I have 150 copies. »

  The reality is that after half an hour, a voice said hello and, before I could introduce myself, added "I put you through ' who or why, I am to know.

  No wonder that there is a recession.

  Folios downloaded by subscribers will stay on their devices but

  no longer be available for download.

  Bob

• I have been using acrobat adobe 11 pro and now I want to download it to a new laptop and insert my serial number, but I can't download it, any help?

  I have been using acrobat adobe 11 pro and now I want to download it to a new laptop and insert my serial number, but I can't download it, any help?

  Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  If the link does not work, explain more detail about why you say that you can not download.

• I can't open the InDesign program, which I have been using now for over 18 months...  He starts to open then crashes, I uninstalled/re-installed the program and always without success.

  I can't open the InDesign program, which I have been using now for over 18 months...  He starts to open then crashes, I uninstalled/re-installed the program and always without success.

  Hi all

  A hotfix is now available for licensing.

  Please click on the link below and follow the steps.

  Easy steps to follow and should help you to solve the problem.

  https://helpx.Adobe.com/InDesign/KB/crash_on_launch.html

  Thanks and greetings

  Kaushik Afonso

• I have been using LR for at least 4 years now and have continually updated. Current version LR6. I now want to join CC and thus access the PS and all the great stuff. Question: Can I get a refund or the recognition of the fact that I bought LR? Yo

  I have been using LR for at least 4 years now and have continually updated. Current version LR6. I now want to join CC and thus access the PS and all the great stuff. Question: Can I get a refund or the recognition of the fact that I bought LR? Your answer please. PS - no doubt a question you get more often. !@

  Hi Philippe,.

  Please see: pricing and membership creative cloud plans | Adobe Creative Cloud

  Otherwise, you can join Adobe sales for rate applications.

  Kind regards

  Sheena

• I have been using the functionality of Firefox in which I could have multiple sets of tabs open, but only see the game I was working with. I have updated and now the functionality is Gone

  I have been using the functionality of Firefox in which I could have multiple sets of tabs open, but only see the game I was working with. I have updated and now the feature disappeared. I had a small icon on the top right of my toolbar. I used it all the time to keep windows separated for financial, plans to travel items, news, etc.. Has it been removed from Firefox?

  Hello

  The feature of tab groups is always present. You can try with the button right of the + after the last tab and Customize. If the icon is hidden behind the other, or if it is available inside the mini window customize, you can put it back. If the problem persists, you can also try of reset toolbars and controls: and start to make changes and restart in Safe Mode screen.

• I have been using firefox on this computer for four years. last night you made an update, and now I get a message saying that it is not possible to use firefox wtf

  I have been using firefox on my computer for four years. now force you an update I didn't even, because everything was already beautiful, and now, if I try to use firefox, it says it can even be used on my computer. I want to look at my watch, I don't want to spend hours to reset things to the top or waiting for an email to tell me what im supposed to do. Why in the hell you force updates when things work correctly, just f - ing that aggravate all, why can not all that never works just leave him alone to work.

  Hello, the last version that was compatible with the os x 10.4.11 is firefox 3.6.28 - you can download it here: http://www.mozilla.org/en-US/firefox/all-older.html

  Installing Firefox on Mac

  Subsequently, please disable auto-updates in preferences > advanced > updates so that it will not happen...

• I have been using Acrobat Professional 7.0 for many years.  It is no longer will allow me to use it; I get a message saying that my 30 day trial has expired (I downloaded ever?) and I now need to "activate"my product.  When I try to do, I get a

  I have been using Acrobat Professional 7.0 for many years.  It is no longer will allow me to use it; I get a message saying that my 30 day trial has expired (I downloaded ever?) and I now need to "activate"my product.  When I try to do, I get an error message saying that "activation server is unavailable."  I need to be able to protect by password my .pdf docs.  What can I do?

  Hi lindaa1274334 ,

  Would like to inform that Acrobat 7.0 is unavailable on the activation server. Find out more, see this article:- error: "Activation Server unavailable". CS2, Acrobat 7, pass a hearing 3

  Kind regards

  Christian

• I have a proof of purchase of my Adobe CC license, but according to the site and the app I'm in a free trial. I just got a new Mac and everything transferred and has been using the application on an old PC for a while so I'm not sure is this is what is ca

  I have a proof of purchase of my Adobe CC license, but according to the site and the app I'm in a free trial. I just got a new Mac and all transferred to an older Mac and has been using the application on an old PC for a while so I'm not sure is what is causing my problem. I have bank statements indicating payments of my subscription to Adobe for this product update.

  Hi Seth,

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Hope this helps!

• I had no idea that I needed to use a CD to download my Adobe Photoshop elements 12 on my MAC and have already registered the product; Now, how can I download it? I tried to develop on the web and no luck! Please help me!

  I had no idea that I needed to use a CD to download my Adobe Photoshop elements 12 on my desktop MAC and have already registered the product; Now, how can I download it? I tried searching on the web and no luck. Please help me!

  You don't need a CD to download anything; just download & install the trial version of http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements, and then activate it with your serial number.

• I bought cs5 in 2010 and have never used InDesign, I am now wanting to use, but when I opened a don't

  I bought cs5 in 2010 and have never used InDesign, I am now wanting to use it but when I open a new document, I get no thumbs on the margins, it says this (0 p 51) how should I do? Thanks Pat

  This has been answered in another thread, so I'm locking this discussion:

  http://forums.Adobe.com/thread/1165190?TSTART=0

• I have iPad Air and have never used my application pages. He now does not turn on and just displays "pending". The application does not open and I would like to download an application on pages to activate my use. How can I correct this situation, please?

  I have an iPad Air and have never used the app to Pages. For some time, it has not been enlightened and shows 'pending', but does not open. Now I want to resolve this situation. Any ideas, please

  Hello. It seems to be hung trying to complete the installation. You can try to remove and reinstall. To remove it, go to settings > general > storage > storage management. Expect that the apps fill, then on the Pages. You will see the used storage and a delete option. It allows to remove the existing copy. Then go to the app store, in respect of the purchase, you will see the Pages with a cloud beside her. Tap on the cloud and it should install again.