I have been using PC and just opted for a Mac. I am trying to download the Lightroom and Photoshop software on my new computer, but whenever I get to the part where it asks to "my skill level" he doesn't let me go any further. There is no charge that the

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• RECENTLY I bought the subscription for the month, but then canceled (I think?) because I'm frustrated. I've been using bridge and photoshop cs6 for 4 years. I've never understood light room and where it is located. I've dabbled with it and I could not

  RECENTLY I bought the subscription for the month, but then canceled (I think?) because I'm frustrated. I've been using bridge and photoshop cs6 for 4 years. I've never understood light room and where it is located. I've dabbled with it and I couldn't find out how to save my images in my workflow of currengt, or how to resize and put a border around my images. How to save for web and as TIFF, as I did for all my files for four years. LR seems to be taking pictures of my Iphoto folder and I don't use that. I tried to cancel the cc of photoshop and lightroom cc and cc bridge but I don't know if I did. I am really confused, and I have work to do. What can I do, do I do, help me! @@ !

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

  Your subscription to cloud or serial number to show on your account page?

  https://Accounts.adobe.com/ , then click on Plans & products top

  Cloud of reading takes up https://forums.adobe.com/thread/2089127 for some ideas

• I have been using Acrobat Professional 7.0 for many years.  It is no longer will allow me to use it; I get a message saying that my 30 day trial has expired (I downloaded ever?) and I now need to "activate"my product.  When I try to do, I get a

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  Hi lindaa1274334 ,

  Would like to inform that Acrobat 7.0 is unavailable on the activation server. Find out more, see this article:- error: "Activation Server unavailable". CS2, Acrobat 7, pass a hearing 3

  Kind regards

  Christian

• I downloaded the new version and it says: you cannot use this application with this version of Mac os how can I download the older version?

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  You can read this article: Firefox no longer works with Mac OS X 10.4 or PowerPC processors to read about the EOL for Mac 10.4 support and what the best options going forward.

• Photoshop is installed on my computer, but whenever I try to use it, I get an error... 213:19. what I do?

  Photoshop is installed on my computer but I get an error message when I try to open it... the error is 213:19.

  http://helpx.Adobe.com/Photoshop-elements/KB/licensing-problem.html

• Have a new Mac computer.  Does the migration of my old Mac, who will now be my backup. Having trouble getting my creative cloud running on the new Mac. Tried to download the CreativeCloud Installer, but still now working. How to make creative work Cloud

  Have a new Mac computer.  Does the migration of my old Mac, who will now be my backup. Having trouble getting my creative cloud running on the new Mac. I tried to download the installer of CreativeCloud but still does not work.

  How can I get Creative Cloud works on 2nd new computer please?

  Hello

  Please use the link below to completely remove the creative Cloud Desktop Application.

  Using creative cloud | Uninstall the creative cloud desktop application

  Hope this will help you.

  Kind regards

  Hervé Khare

• I have paid the monthly fee and have been using Acrobat Pro DC.  I had a problem where I broke my previous laptop and want to continue to use this product.  I bought a laptop and I don't know how to download the program without havin

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  Hello

  Please download Acrobat Pro ms of the here. After you download the application, install and activate it by providing your Adobe ID

  Thank you

  Abhishek

• I have been using firefox on this computer for four years. last night you made an update, and now I get a message saying that it is not possible to use firefox wtf

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  Hello, the last version that was compatible with the os x 10.4.11 is firefox 3.6.28 - you can download it here: http://www.mozilla.org/en-US/firefox/all-older.html

  Installing Firefox on Mac

  Subsequently, please disable auto-updates in preferences > advanced > updates so that it will not happen...

• I have been using the functionality of Firefox in which I could have multiple sets of tabs open, but only see the game I was working with. I have updated and now the functionality is Gone

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  Hello

  The feature of tab groups is always present. You can try with the button right of the + after the last tab and Customize. If the icon is hidden behind the other, or if it is available inside the mini window customize, you can put it back. If the problem persists, you can also try of reset toolbars and controls: and start to make changes and restart in Safe Mode screen.

• Robinhood app - I have been using Robinhood for stock trading.  Today, it is very glitchy, and I can't find it in the app store!  did someone with a similar experience?

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  If you can't find it in the app store that he may have been drawing.

  Did you check all aspects of the app store? For example, there are a few applications iPhone or iPad only, and so that they could be installed on another device still appear in only part of the store (before it became a universal app, I could install instagram on my iPad, but it was listed as an iPhone app appeared only in this part of the store)

  Did you google the app to find the page of the developer to see if there is any news there?

• Have been using Mozilla for years and suddenly it will not not-cannot connect.

  I have been using Mozilla for about 2 years and I started getting error messages "Mozilla had to close...". ", I have sent reports to Mozilla every time that the error occurred. Then about 3 days ago Mozilla stopped and, although I have not changed anything, it does not open, not to the taskbar, the desktop shortcut or start menu. IE, I signed up on Firefox and decided to reinstall (upgrade), but it says that I must close Mozilla before the upgrade can take place. Your help is greatly appreciated!

  Thank you, can you please try to reboot your pc once, uninstall firefox via the system control panel (your settings as Favorites will not be affected by the present), and then install the 64-bit version of firefox at the following link: https://download.mozilla.org/?product=firefox-latest&os=win64&lang=en-US

• I can't open the InDesign program, which I have been using now for over 18 months...  He starts to open then crashes, I uninstalled/re-installed the program and always without success.

  I can't open the InDesign program, which I have been using now for over 18 months...  He starts to open then crashes, I uninstalled/re-installed the program and always without success.

  Hi all

  A hotfix is now available for licensing.

  Please click on the link below and follow the steps.

  Easy steps to follow and should help you to solve the problem.

  https://helpx.Adobe.com/InDesign/KB/crash_on_launch.html

  Thanks and greetings

  Kaushik Afonso

• I have been using Adobe CS6 on my PC and my hard drive has been corrupted, so I had to reinstall everything.

  I have been using Adobe CS6 on my PC and my hard drive has been corrupted, so I had to reinstall everything.

  I reinstalled Adobe CS6 and it does not accept my serial number now, I have no idea why. I have not installed anywhere else? Don't know what the problem is.

  It was a purchase online and downloaded directly from Adobe and it shows my series on their website with the download?

  Help, please!

  You must use exactly the product that corresponds to your serial number, error: "serial number is not valid for this product". Adobe Creative Suite

• I have been using LR for at least 4 years now and have continually updated. Current version LR6. I now want to join CC and thus access the PS and all the great stuff. Question: Can I get a refund or the recognition of the fact that I bought LR? Yo

  I have been using LR for at least 4 years now and have continually updated. Current version LR6. I now want to join CC and thus access the PS and all the great stuff. Question: Can I get a refund or the recognition of the fact that I bought LR? Your answer please. PS - no doubt a question you get more often. !@

  Hi Philippe,.

  Please see: pricing and membership creative cloud plans | Adobe Creative Cloud

  Otherwise, you can join Adobe sales for rate applications.

  Kind regards

  Sheena

• I have been using acrobat adobe 11 pro and now I want to download it to a new laptop and insert my serial number, but I can't download it, any help?

  I have been using acrobat adobe 11 pro and now I want to download it to a new laptop and insert my serial number, but I can't download it, any help?

  Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  If the link does not work, explain more detail about why you say that you can not download.