I have code Err_internet_disconnected on my pc by cable, and he also mentioned adapters.

I checked all connections and cables, and all seem ok. I just had a glance at the Device Manager to network adapters and I'm not really sure which is the right adapter, but the only one that works is the usb bluetooth + edr adapter 2 v2.1 HEU. I can connect with my laptop and Tablet WiFi but not on my desktop. All other adapters I are displayed like the works not for (code.10) or (code31). I have no idea what to do please help?

Hello

Thanks for posting your question on the Microsoft community.

Thank you for details on the issue.

This problem can occur because the parameters or corrupt network drivers.

I suggest you to launch network troubleshooting and check if that helps.
Reference:
Using the troubleshooter from network in Windows 7
http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7

If this does not help, follow the steps provided in this article, and the check.
Reference:

Wireless and wired network problems
http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win81tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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