I have Firefox 15.0.1 but Gmail keeps telling me it is out of date and I need to upgrade to a modern browser.

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• Hi, I am trying to install an upgrade to Flash Player on my MacBook Air, but it keeps telling me to get out safari first, but I'm not in safari. Any suggestions?

  Hello, I am trying to install the upgrade to Flash Player on my MAcBook Air, but it keeps telling me to get out Safari first, but I'm not in Safari! any suggestions?

  You need to stop the process of Safari. close the browser window is not enough.

  [topic moved to the forum of Flash Player]

• On the OWN website of mozilla, I get the message "Your Firefox is out of date and may contain a security risk!' but I just download and install the latest version?

  I have the latest version of firefox to date (15/10/2014 v32) and I still get messages while on various sites Internet (Youtube, Google, Gmail), telling me that your Firefox is out of date and may contain a security risk.

  I have not even this message on the support pages of mozilla.org?

  I tried the subject: config reset the useragent (s) fix, but it does not work.
  I tried browsing in safe mode and still get the error.

  Why this false/positive happening?

  Thank you

  Hello your useragent (information, the browser sends to websites to identify its version) - apparently by mistake - shows this:

  Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20140923 Firefox/4.0.0; xs-A30GTmfXR3o;CkHZPf;
  

  probably some kind of unwanted software has crashed it. Please refer to this article in order to reset the user agent settings in firefox:
  Sites Internet says that Firefox is obsolete or incompatible, even if it's the latest version

  in case this is not enough, please try to reset the whole browser:
  Firefox - modules to reset and refresh settings

• I reinstalled XP. I have SP1 is not found, but did install SP2 & SP3. I just located SP1 and it wouldn't install because SP2 & SP3 has been installed.

  I reinstalled XP. I have SP1 is not found, but did install SP2 & SP3. I just located SP1 and it wouldn't install because 2 & 3 have been installed. Can I uninstall SP2 & Sp3 then download sp1 and install. What started this was my to tinstall net3.5 sp1 updates. He couldn't because there was no SP1 and I don't have any further updates until that this update is installed. Help

  Thank you

  Q: what about this one? -Online http://answers.microsoft.com/en-us/ie/forum/ie8-windows_xp/i-cannot-open-websites-using-internet-explorer-8/6f1e53c8-3522-4a78-8e4a-336863deb7fd
  A: the answers I received has not solved the problem. That's why I reinstaled XP

  1. but you started this thread on 06 September, almost a week after you 'reinstalled XP' and then installed SP2 & SP3. Please explain?

  KB2393802 was missing, I tried to download and said that it was not available.

  2. How have you tried to download & where was she available (for example, when you ran a further manual verification of updates today)?

  3. what 'net3.5 sp1' update you referring (e.g. KB951847)?

  4 WEBCAST: What is the full name of your Norton application (for example, Norton AntiVirus;) Norton Security Suite) and when (exact date preference) your current subscription expire?

  5 When you finished the clean install of Windows XP, etc., 01 September, how long was the computer connected to the internet until you have installed the Norton application?

  6 WEBCAST: Is Firefox, Chrome or any other alternative browser installed?

  7. have you backups of ANY changes Registry Mechanic has made to your computer since you've done the clean install of Windows XP on 01 September? [1]

  ==========================================================
  [1] injudicious use of registry cleaners can play a role here. TIP: If you still think again your registry database must be cleaned, repaired, amplified, to the point, healed, twisted, fixed, enlarged, "swept" or optimized (it isn't), read http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions. See also http://blogs.technet.com/markrussinovich/archive/2005/10/02/registry-junk-a-windows-fact-of-life.aspx

• Lexmark Prospect pro205, I am trying to print but it keeps telling me that I have a communication error.

  Trying to print but it keeps telling me that I have a communication error. I tried unpluging and repluging, update. I can't find the port.  Help please

  Hello

  As Lexmark OEM is responsible for the good operation of the printer and their
  drivers provided. Check with Lexmark support, their books online and
  drivers and ask in their forums (if any).

  Good luck, you need to update or reinstall the latest driver.

  Lexmark - Support
  http://support.Lexmark.com/index?page=home&locale=en&UserLocale=en_US

  Lexmark - drivers
  http://support.Lexmark.com/index?page=home&locale=en&UserLocale=en_US&segment=download

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• I have creative cloud but I can't find in the package lead Edge and I need it for some exercises, how do I get it, thanks

  I have creative cloud but I can't find in the package lead Edge and I need it for some exercises, how do I get it, thanks

  You can also download it via the direct link:

  Direct download links of Adobe CC 2015: 2015 creative cloud release | ProDesignTools

• I do not have a creative cloud account, but it keeps trying to install and update. How can I stop this?

  I do not have a creative cloud account, but it keeps trying to install and update. How can I stop this?

  Hello

  CC cleaning tool could help: use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Kind regards

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• OK kids here it is: I have a VERY OLD VERSION 6.0 standard. I am doing work on a computer windows vista laptop. ANY IDEAS? I installed it but it keeps sending me to the site web adobe and support says that it KNOWS something THAT the guys

  OK kids here it is: I have a VERY OLD VERSION 6.0 standard. I am doing work on a computer windows vista laptop. ANY IDEAS? I installed it but it keeps sending me to the site web adobe and support says that it KNOWS something THAT the guys

  There is no way to get Acrobat 6 to be fully installed and works on any version of Windows beyond Windows XP, 32-bit only! There's a way to upgrade to cheap since Acrobat 6, who is now 6 versions behind the current version. Sorry!

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• I have photos on a CD burning problems. I jumped in the CD to try to burn a cd, but it keeps telling me that it cannot complete the format.

  I just down 144 loaded on a picture of a CD. I saved them in my photo files. I popped in a cd to try to burn a cd, but it keeps telling me that it cannot complete the format. If anyone can help. I've never burned a cd in my life. I use Windows Vista Home Premium.

  original title: need help to burn photos to a cd.

  Perhaps the following links will help you get started:

  Windows Vista - Burn pictures or videos to a CD or DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/burn-pictures-or-videos-to-a-CD-or-DVD

  Windows Vista - burn a CD or DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/burn-a-CD-or-DVD

  Windows Vista - which CD or DVD format should I use?
  http://Windows.Microsoft.com/en-us/Windows-Vista/which-CD-or-DVD-format-should-I-use

  Windows Vista burn a CD or DVD in Windows Media Center
  http://Windows.Microsoft.com/en-us/Windows-Vista/burn-a-CD-or-DVD-in-Windows-Media-Center

• Why have I received email saying my Adobe Acrobat Pro bought in Dec 2012 XI was a trial version and I need to upgrade?

  December 2012, I bought Adobe Acrobat Pro XI for my Mac Book Pro.  A month ago, I got a notice my Adobe Acrobat was a trial version and I need to upgrade.  My Adobe Acrobat stops working. I had no choice, because I was in the middle of a big project.  Yesterday, I bought the DC Adobe Acrobat Pro for $215.00 plus tax.

  (1.) download says it's the classic version despite my order confirmation with Adobe Acrobat Pro DC.

  (2.) the installed product would not allow access to my stored documents.

  3. the installed product deleted each watermark on all my documents.

  4.) and there is no way to get help unless the poster on a forum?

  The Rev. Dr. Cynthia Forde

  Thank you for your helpfulness to the point of understanding 1.

  2.), I made a mistake.  We could open the stored project documents but not to make changes. The password for the project/documents stored was no longer valid after the upgrade.

  (3.) the watermarks have been added on top of Word documents using Adobe Acrppobat Pro XI.  some watermarks had to be cleared up, but they could not be changed after the upgrade.  In addition, the entire project was wiped clean of watermarks. We had to start from scratch, add watermarks, again: "Property of Swedish Colonial Society", etc.  Some watermarks were on the face of the Word document and some were in right margin

  4.) Whoever you are, thank you!

• I am trying to cancel my subscription, but it keeps telling me to contact customer service which brings me to this forum. I followed the links, but then I end up where I started. Why cant I just click Cancel?

  I am trying to cancel my subscription, but it keeps telling me to contact customer service which brings me to this forum. I followed the links, but then I end up where I started. Why cant I just click Cancel? Why can't I talk to someone on the phone?

  In order to cancel the order, please contact customer service

  You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• I have Firefox 7.0.1 but Google says he's older and it does not load some features. I tried to download Aurora and the same thing...

  It was working fine (a gmail, gmail calendar and blogspot running) and all of a sudden all the canvases of gmail no longer works properly and I got the message saying that my browser is too old and some features were no longer available.

  Your Agent user is really messed up - reset it.
  
  http://KB.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

• Firefox slows gradually (during the day) to the point that it is not exploitable. Restart works, but sick of rebooting. Tried implementing up-to-date and refresh, disable the addons

  Windows 7 with the latest updates. Latest Firefox 38.0.1.
  Typing slows down to the point that it's frustrating and I need to restart firefox. When the computer reboots, all right. Then after a day or two, it slows down again. I have run Norton malware scans. Hardware acceleration disabled. No other applications running.

  Almost ready switch to Chrome...

  Suggestions?

  Thanks to all those of you who looked at my problem and made suggestions to solve them.

  I decided to go there and try Chrome.

  Since it was not an agreement on the solution to my problem solid (different approaches have been proposed) and I had already tried one number of other approaches based on firefox help, I decided that I had invested enough time to solve the problem and that I would move.

  I always use firefox on my other computer with Windows Vista because I do NOT feel the creeping slowness problem and that he had to constantly restart firefox to regain normal performance on this computer. It uses the same version of firefox.

  Thank you all...

  -Simon

• Now I have firefox at the top of my screen, then file, edit etc, then Home tab and then back, to the front, my bookmarks and then a small space underneath for my pages... If he gat all smallet that resemble my iPhone!

  Now, I have firefox at the top of my screen, then file, edit etc, then welcome tab, then back, forward, then my bookmarks, and then a small space underneath for my pages... If you find any smalliet that it will look like my iPhone! ... I can get red of some or move them?

  Hello

  Please see customization. You can hide/show elements via View (Alt + V) > toolbars.

• I am trying to install a printer on my computer, but it keeps telling me that it cannot find the driver for it.

  I just bought a printer for my computer, tried to install it but it keeps saying: he can't find a driver for it. It's a HP Deskjet 3052 a

  The following Support for the printer HP Deskjet 3052 a gives little help for installation problems: http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=61341&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=5061073

  The 'how' section of the same site can also have something that will help: http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_task=useCategory&cc=us&dlc=en&lang=en&lc=en&product=5061073