I have Firefox pinned to the taskbar in Windows 7. After the upgrade to Firefox 9 when I open firefox I have an extra firefox icon in my taskbar then have firefox open. It allows to determine as being open on the icon that is pinned to the taskbar.

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• I just bought a new Mac and migrated my CS6 on.  Now, when I open it, I said that I am under a trial of the cloud.  Why can I not use my CS6 version that I bought?  I don't want to pay for something I already bought.

  I just bought a new Mac and migrated my CS6 on.  Now, when I open it, I said that I am under a trial of the cloud.  Why can I not use my CS6 version that I bought?  I don't want to pay for something I already bought.

  Here's how to convert the Permanent Trail:

  By receiving the expired Trial/test screen

  Make sure you are online

  Click on software under license

  The perpetual owners: connect with the adobe ID and enter the serial number of the product

  Product must be certified with success

• When I open a web page that has a PDF file a pop up appears saying that Internet Explorer does not work.

  When I open a web page that has a PDF file a pop up appears saying: internet Explorer does not work. I use to open the web page before and was able to look at the PDF file. What can I do to solve this problem.

  original title: PDF files

  Go to http://www.adobe.com and download the Acrobat reader software.  If you still have problems, you can use the Firefox browser which you can download from http://mozilla.org .

  Good luck.

• My computer with Windows 7 does not display photos in folders when you open a folder where are saved in photos.

  My computer with Windows 7 does not display images in folders when you open a folder where are saved the images there, I do not see any image photo immediately. I don't see it when I click Open the pic. Then for the next photo, I have to click Open once again, one by one. So without opeing one by one, I can't have see images, it is very difficult for me to manage all the images.

  The following article might be worth a visit:

  Windows 7 - How to enable or disable
  Thumbnails in the Explorer of Windows 7
  http://www.SevenForums.com/tutorials/11738-thumbnail-previews-enable-disable.html

• I downloaded and installed creative cloud with an email address, and when I open it, it says that I need to check an old different email address that no longer exists. What should I do

  I downloaded and installed creative cloud with an email address, and when I open it, it says that I need to check an old different email address that no longer exists. What should I do

  Follow the procedure below:

  
  

  N ° 1)
  

  Launch the Task Manager and end all Adobe related tasks such as Creative cloud, CoreSync, AAMUpdater... etc.

  
  

  Step 2)

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  It will open the Appdata folder.

  Then navigate to local > Adobe > OOBE. Open the OOBE folder and delete the file " Opm.db".

  Once you had deleted the Opm.db file, run Adobe Creative Cloud application and check.

• Hello! When I opened a new tab - that is to say after Firefox was open and my homepage is displayed - this additional tab opens as a white - no picture - just a blank page.

  I wish that the new tabs to open in the standard Google search engine. How could I do that, please? Thank you.

  A blank page is action by default when you open a new tab. You can change it with this extension.
  
  New tab homepage extension:
  
  https://addons.Mozilla.org/en-us/Firefox/addon/777

• When I open a web page that I created on my computer, it is not playing music. He will play if I open it in Internet Explorer.

  Build web pages on my computer, and before I updated Firefox I could hear the music when I opened the page. Since I updated Firefox music will not play. If I open the page in Internet Explorer, the music plays very well. When I go to my Web site on the internet, the music plays very well. It only happens when I open a page on my computer. I have Windows XP. I downloaded all the new plugins, but nothing helped.

  You must specify a MimeType attribute.
  
  If Firefox doesn't know which plugin to use.
  
  Using type = "application/x-mplayer2" will use the Windows Media Player.

  <EMBED src="foldername/wav name.wav" loop="TRUE" HIDDEN="TRUE" type="application/x-mplayer2">
  
  <embed src="lessons/CarrieUnderwood-LessonsLearned.wav" loop="true" hidden="true" type="application/x-mplayer2"> 

• In Windows Mail, after a recent update, I am unable to open a mail directly from my Inbox.

  original title: windows mail user

  user of Windows Messaging after a recent update of Windows, I am unable to open a mail directly from my box in. When I try to open an individual e-mail, the description line fall to the toolbar. Then I have to right click and hit the max selection to open the full screen of my message when I hit the answer, mail electronic message colaspees to the toolbar and I have to repeat the process above... What do I do?

  What is happening is that the window open off-screen.

  For Vista and earlier versions of Windows:

  Right-click on the tab of the window in the task bar and select move. Now, use the arrow keys to get to the screen. Close all other windows except this one and use the cursor to drag the message to the desired size. File | Output and Windows will remember the size and location when you open it again.

  For Windows 7:

  How can I move a window off the screen in Windows 7?
  http://ask-Leo.com/how_do_i_move_an_offscreen_window_in_windows_7.html

• When I open a Web page that shows adope pulgin broke down.

  A few times when I open a Web page requiring adope flash player to display images or videos. Some time ago a message showing that pulgin adope crashed and reload the page after reloading same message shows. Why is this happening?

  Don't know if you saw this article as part of the validation, but it lists several troubleshooting steps you can try: Adobe Flash plugin has crashed - avoid that it happen.

• I have windows 7, 3 or 4 times a week when I opened firefox all the preferences that I had before are gone, everything is set to the default value

  I have windows 7, why the preferences that I had previously defined in firefox are changed to default about 3 - 4 times a week?

  If you use a software like CCleaner cleaning then check the settings in the Firefox application.

  What security (firewall, antivirus) software do you have?

  If you have problems with preferences, see:

  • http://KB.mozillazine.org/Preferences_not_saved

• Homepage is fine(full Menubar) when I opened a new tab that the menu bar disappears as well as the ability to scroll disappears. all I have is the above address bar

  In the past I've always had my open pages in a new window and not in a new tab, but it is useless if I can't see the entire page because I only have the address bar, and I can minimize and expand or close the page. There is no scrolling up and down. Now, I have to go to my office and open a new window and paste the address in order to get a working page. I even went up to uninstall and delete the Mozilla in programs, redownload and install, but I have the same problem.

  You run Firefox in private browsing mode (permanent) (don't remember history)?

  You may experience 1166066 bug that occurs when you run Firefox in private browsing mode and you open links in a new window.

  Possible solutions:

  (1) use Options/Preferences > General: "Open new windows in a new tab instead"
  (2) Shift+click links to open in a new window with the standard features or use the right-click context menu.
  

  You can change dom.disable_window_open_feature prefs and change their value to true to prevent a Web site to disable toolbars and scroll bars in a pop-up window

  • http://KB.mozillazine.org/Prevent_websites_from_disabling_new_window_features
  • bug 1166066 - regression 38 Firefox: link in the window with target = "_blank" opens a window with tabs/bars of tools/menus (bug1166066)

  Please, do not comment in bug reports
  https://Bugzilla.Mozilla.org/page.cgi?id=etiquette.html

• I have successfully downloaded the trial after effects CC, but when I open it, it says that it can not access the files inside my library preference (and does not open for this purpose).

  I use Yosemite OS X Version 10.10.3, and I have attached a picture of the error message. What should do?

  reset your preferences-

  Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html

  Adobe media encoder: https://forums.adobe.com/thread/1713540

  Legacy: http://helpx.adobe.com/after-effects/using/preferences.html

  Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

  Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

  Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

  Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html

  InDesign: https://forums.adobe.com/thread/526990

  Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

  Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0

  Photoshop: https://forums.adobe.com/thread/375776

  Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm

  elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html

  First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

• I just download WOS vol 1 and when I open it it says that I must have directx sound system, and I don't have the audio drivers?

  I am a lover of big train and waited for a game like this since the first microsoft train sim please help

  Hi danwhittaker,

  To better assist you, please provide the following details:

  (1) what WOS - game to play?

  (2) what is the complete error message you receive?

  (3) what edition of Windows you are using on the computer?

  (4) what is the number of brand and model of your computer?

  I would like to know more information about the game you are trying to play

  Let us know the version of Windows that you are using on the computer.

  What version of the operating system Windows am I running?

  http://Windows.Microsoft.com/en-us/Windows7/help/which-version-of-the-Windows-operating-system-am-i-running

  Thanks and greetings

  Ajay K

  Microsoft Answers Support Engineer
  ***************************************************************************

• Whenever I have download CS5 when I open it, it says that the disc is damaged and I have to close it. Is it me or the file?

  I don't know why this is happening

  If you're using compute Mac and get the error when installing CS 5 applications like disk is damaged, eject the disc.

  Try with the solution found at the link below:

  Installation - as Dremweaver CS5.5 MAC OSX Version 10.11.1 auf extensions Manager

• When I opened my files photo, that each photo is displayed like a flower until I click on it, how to get back to showing the photo as soon as I open the file?

  the question is in the title

  Hi DavidDixonsnr,

  This thread has been created in the Internet Explorer forum. the Microsoft moderation team has moved this thread to the Windows Vista images and video Forum.

  Thank you!