I have my product key and serial number, but failed to load the program on my computer.

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  HP will know when you give them the serial number of your machine.

  They should have a record of it.

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• I have entered my product key for validation number, but he says that it is incorrect.

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  Find the serial number of your Adobe product quickly

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  CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

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  Please refer to the help documents below to download the application Adobe CC:

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• Want to re - install elements 8 on the new computer, the serial number, but can not find the download button on the adobe Web site to do so.

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  Hello laetitiah

  Please visit: http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml

  Follow the instructions on the page to begin your download... Use your serial key to activate it

  ~ Mandy

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  Hi bought first 14 elements I used the activation code to get the serial number, but when I type the SN it says we cannot validate serial number

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  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html

• Look guys, I've been a good customer of yours over many, many years. OK I am a private citizen & not worth millions to you but I've been a good customer of your for many years of mny. I have CS 3 design and can not turn it off because the program won'

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  Please see:

  Learn how to enable or disable Adobe applications.

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-help.html

  I hope this helps.

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• Once I have purchase the monthly package and load the programs on my computer, I am able to load presets, I bought outside of adobe for programs?

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• I bought Photoshop CS6 Extended (education edition) for Mac. Now ik want to install on my macbook (new). I have the product code and serial number. I get an error code: can be a fake copy. How can I install this program?

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  Hugo please turn off your email signature.

  If your serial number is registered as being valid in establishing http://www.adobe.com/ then I recommend getting a new copy the installation files.  You can find details on how to locate your serial number to find your serial number fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  To download a new copy of the installation of the files see please Download produced CS6.

• I have a disc for photoshop elements 13 and 13 items first.  My laptop doesn't have a hard drive, so I downloaded first elements of your site using my serial number but I can't the same thing with photoshop elements.

  I have a disc or photoshop elements 13 first elements and 13.  My computer does not have a hard drive, so I downloaded first elements 13 from the website using my serial number.  For some reason any it won't let me download photoshop elements 13, however.  Help!

  Try another link

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• I have photoshop elements 7 on my laptop that crashed and was replaced by a new laptop running Win 8.1.  I have the serial number, but when I entered the answer says that the number is not valid. However a check of the Adobe site showed it was a valid nu

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  Please refer to the solution to:

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  Error "serial number is not valid for this product". Creative Suite

  Hope this works for you.

  Concerning

  Stéphane

• Hello: I bought Photoshop CS6 on ebay and I am trying to install on my new computer (windows). I entered the serial number, but Adobe says that the number is invalid. This is certainly the SN on the product. What should I do? Help?

  Hello: I bought Adobe Photoshop CS6 (DVD) on ebay and I am trying to install on the new computer with Windows 7. Adobe implemented the screen tells me that the SN is invalid. Help?

  Return to sender and request a refund.

  There are chances that you bought a pirated version, esp from eBay.