I have no sound when playing my clips by adobe first 12 elements. How to fix this? I checked all the audio levels and there is no mute etc. I've updated to 12.1. Still no sound.
I have no sound when playing my clips by adobe first 12 elements. How to fix this? I checked all the audio levels and there is no mute etc. I've updated to 12.1, but still no sound in clips. Not even on the old files that are used to work.
Bfun
What operating system is running your first items 12/12.1? Can we assume that this audio reads OK
on the same computer when you use a computer independent of Premiere Elements drive?
What are the properties of these clips that have worked before, but don't know regarding sound
For now, I will assume that you are working on Windows 7, 8 or 8.1 64bits.
Have you checked the settings change preferences/Menu/Audio ASIO hardware? You have all 3rd party audio devices integrated in your IT environment?
Please delete the Adobe Premiere elements Prefs file and, if it does not, then all 12.0 folder in which the Adobe Premiere elements Prefs file exists. Is the path to 64-bit Windows 7, 8 or 8.1
Local disk C
Users
Owner
AppData
Roaming
Adobe
First Elements
12.0
and in the 12.0 folder, is the file Adobe Premiere elements Prefs that you delete. If this does not work, then delete all 12.0 the folder in which the Adobe Premiere elements Prefs file exists. Make sure that you work with the Option "Show hidden files, folders and drives" of the current folder so that you can see the full quoted path.
You have the installation files or the installation disc with the serial number purchased in case we need to use to uninstall/reinstall?
We will follow your track to the top.
RTA
Tags: Premiere
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