I have on my SD card in the adapter card inserted my computer and nothings happening, what should I do now?

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• HELP, trying to install Illustrator but get this message that I need to download "Adobe Support Advisor" when I go on the site, I see that it has been abandoned, what should I do now? got trapped in the maze of ther HELP HELP!

  HELP, trying to install Illustrator but get this message that I need to download "Adobe Support Advisor" when I go on the site, I see that it has been abandoned, what should I do now? got trapped in the labyrinth HELP HELP!

  Hi Joseeyk67276640,

  'Download Support Advisor' is a generic error, and we need to understand what is causing the problem. Most of the time, its a problem with the download was not successful or downloaded correctly. So, in this case, re-download the software and do not forget to compare the file size of the file downloaded with the file on the server.  From the following link, please download the version of Illustrator, you need: other downloads

  Allows you to check in this case as well and make sure that the download is complete, if the size of the file is correct, to the install.log file.

  Navigate in the log files in one of the following folder:

  Mac OS: / Library/Logs/Adobe/Installers /.

  C:\Program Files (x 86) \Common Files\Adobe\Installers\

  The name of the log file includes the name of the product and installation date, followed of ".". log.gz."the .gz extension indicates a compressed format.

  You can use a utility to extract the 7z or gz to unzip.

  Once unzipped, the log file is a text file, open the .log using TextEdit (Mac OS) and notebook (OS Win)

  Scroll to the bottom of the log. Look in the section - summary - for lines that begin with ERROR or FATAL and signals a failure during the installation process.

  Copy and paste this section SUMMARIZED here so that we can check for errors. Alternatively, you can analyze the logs yourself. http://helpx.Adobe.com/Creative-Suite/KB/troubleshoot-install-logs-CS5-CS5.html

  Let us know if that helps.

• Loading the player flash at 25-30% and stops. What should I do?

  Hey guys,.

  the last two weeks, I try to install the new Flash Player. I can download the file to install without problem, but when I want to launch the installation of the it´ll of Player stops every time by about 30%. I hope you can help me, cause an I m of ideas.

  I use Mac os 10.10.2 yosemite with Safari 8.0.3

  Thanks in advance.

  You can first try the steps outlined in this FAQ:

  How to do a 'clean' Flash Player installation in Mac OS X

  If this does not help, try this installer:

  PKG install

• I have different bookmarks I want to keep on each computer, synchronization will delete the bookmarks on a single computer and replace the bookmarks from another computer in their place

  I have not yet used sync, but I sense it's going to be a problem if I do. I have different bookmarks I want to keep it on each computer. Sync will delete the bookmarks on a single computer and replace the bookmarks from another computer in their place? So I think that will erase the bookmarks on the second computer you configured to synchronize. Is there a way to merge bookmarks on every computer in the library of a bookmark that contains all bookmarks on both computers, so I'm not all bookmarks in sync?

  Just to be clear, this is something that we have commented several times in the forum, Firefox Sync adds everything that is already in the device for the account and pushes this info for the rest of the devices.

  So if you have 2 computers with data X and the other with the data from there, once you set up synchronization in both computers you will have X + Y at the same time.

  I hope that clarifies the doubts...

• I have a very serious problem. My iPhone 6s fell and has cracks on the screen. What should I do now?

  I have a very serious problem. My iPhone 6s fell and has cracks on the screen. What should I do now?

  Warranty Apple does NOT cover accidental damage.

• I have xp pro I have activated telephone went through all the steps said active windows computing took me to the login screen, but when I try to log in, it tells me I have activated windows

  I have xp pro I have activated telephone went through all the steps said active windows computing took me to the login screen, but when I try to connect, it tells me that I need to activate windows so I click on activate the itr tells me that windows is already activated, then takes me in the newspaper and did the same thing

  To delete the message you are already enabled, you can force the activation on reboot. If the wpa.dbl and wpa.bak are damaged, they can cause a problem.
  Restart in 'Safe Mode '.
  Rename wpa.dbl and wpa.bak files located in the the\Windows\system32 folder
  Now, the message must be deleted, and you can now re-enable. TaurArian [MVP] 2005-2010 - Update Services

• Could someone tell me that I have a laptop that is compatible with the adapter wireless Athreos in it and it catches an unsecured, network shown as next (automatic) for the SSID (network name). Please tell me how to connect...

  Could someone tell me that I have a laptop that is compatible with the adapter wireless Athreos in it and it catches an unsecured, network shown as next (automatic) for the SSID (network name). I tried parameter as point of access, AD-hoc, Connect automatticaly etc but will not connect... Please tell me how to connect...

  Hi Sumit and thanks for posting.

  Your Athreos has never connected? If it has connected then it not only connects it to insecure networks? Also after can trying to connect you do the following?

  Start, run, CMD, OK to open a command prompt:

  Type the following command:

  IPCONFIG/ALL

  [Note that there is no space between the oblique and ALL bar].

  Right click in the command window and choose Select all, and then press ENTER.
  Paste the results in a message here.

  I hope this helps. After the back if you have any questions.

  Shawn - Support Engineer - MCP, MCDST
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• during the installation of Vista Service Pack 2, the computor has been disconnected. Now, I don't have an operating system and startup repair does not work. What should I do now?

  Computor was disconnected during the installation of Vista Service Pack 2. I did now no operating system and startup repair does not work. What should I do now?

  You may have to reinstall Vista from the original media or from the recovery partition according to the type of computer you have.

  Hope that you made the backup recommended all of your data before attempting to install Vista SP2.

• can I use the cloud creative on my desktop and laptop, or what I have to buy two copies?

  can I use the cloud creative on my desktop and laptop, or what I have to buy two copies?

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

  -An individual account is for one person and may not be shared with anyone else

• I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do? I use a mac

  I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?

  I use a mac

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I have a download version of Lightroom 4.4 on my old computer and want to remove it and load it on my new computer.  I can't find a prompt to unregister in the Help menu.  And how to download this version again?

  I have a download version of Lightroom 4.4 on my old computer and want to remove it and load it on my new computer.  I can't find a prompt to unregister in the Help menu.  And how to download this version again?

  Unlike almost all other Adobe applications, there is no option of deactivate for former Lightroom products - they were not that way so just go and install it on another machine and use the serial number, you have for her.

  Lightroom download - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

• Hi, I have a Canon iX6850 printer, but I can't print in color from photoshop. The prints are black and white? What should I do?

  Hi, I have a Canon iX6850 printer, but I can't print in color from photoshop. The prints are black and white? What should I do?

  Hi Vera,

  Thanks for the update.

  Make sure that the image is set to RGB in Photoshop.

  In addition, we suggest you follow the steps below:

  1. exit and then restart Photoshop

  2. go in the file menu > hover your mouse over Print > press and hold the space key

  3 try printing

  This would reset the printing preferences for Photoshop.

  Kind regards

  Claes

• have come to reinstall CS2, reached the error message "username, organization, number missing or invalid. where should I go from here?

  have come to reinstall CS2, reached the error message "username, organization, number missing or invalid. where should I go from here?

  CS2 (or earlier version) software activation server replacement... NOTE that CS2 will not install on a Mac "modern."

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

  When you install the special version of the PPro2 on a Win7 or Win8 or Win10 computer, you may need to right click on the program icon and select compatibility Windows XP in the popup of option

• I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?

  I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?

  Those who are the cause of the problem, entered blocker of Adobe, blocks access to the Adobe activation server.

  To delete these entries.

  It is best to reset the default Hosts file.

  Run Microsoft Fix tool, it will automatically recover host. then try to activate the CC apps.

  http://go.Microsoft.com/?linkid=9668866

• I want to install on my new computer PS5. I'm keeping on my second computer. I don't have the old computer to disable my copy on this subject.  What should I do now?

  I want to install on my new computer PS5. I'm keeping on my second computer. I don't have the old computer to disable my copy on this subject.  What should I do now?

  You will need to contact Adobe to reset your license.

  Contact the customer service