I have problem with itunes when I connect my idevice
I have no problem while I use itunes without any connected devices, but when I connect my cell phone to any device, itunes no longer works. I tried to remove itunes and reinstall it, but nothing has changed. What can I do? I thank in advance
Welcome to Apple Support communities, chiaramag!
It seems that iTunes on your Windows PC does not recognize your iOS devices. I see that you have already tried to remove and reinstall iTunes, but that still may be the problem. I'll be happy to help you with this.
Remove and reinstall iTunes and software components related to Windows 7 and later versions - even if you have removed iTunes from your computer, if the components that go with iTunes are not deleted in the order set out in this article, drivers cannot be set correctly. Follow this article to remove, and then reinstall iTunes, and then restart your PC. When your PC back upwards, connect one of your iOS devices and iTunes should be able to see it now.
Have a great day!
Tags: Apple Music
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