I have the following message

"We experience the following problems: creative cloud desktop cannot be installed." What is my problem please? I have an intel i3, 4 GB memory and a lot of disk space.

Hi Danny6876,

You can rename the OOBE folder and then install "cloud Adobe Creative" it should work.

The OOBE folder location

In Windows

C:\Program Files (x 86) \Common Files\Adobe\OOBE

and

\AppData\Local\Adobe\OOBE name of C:\Users\[user]

In Mac

Macintosh Hd---> computer---> Library---> Application support---> Adobe---> OOBE

OOBE and rename it OOBE.old, and then open www.creative.adobe.com and connect with your Adobe on which you have the subscription ID.

Under the "Download Center" tab, you will find an "Adobe Creative Cloud" application

install this application on your machine, and then you will be able to install all the applications of creative cloud.

Thank you

Kapil

Tags: Adobe

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