Dear Microsoft, I received the following message, KB2478663 KB2518870 will not install why they no can be installed? I have Windows XP

Dear Microsoft, I received the following message, why they can be installed?  I have Windows XP
 
The following updates have not been installed.
Update of security for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x 86 (KB2518870)
Update of security for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x 86 (KB2478663)
 
Thank you

Hi BuddyWoods,

·         What is the exact error message?

·         Have you made changes on the computer before this problem?

Before windows updates, follow these methods.

Method 1: Put the computer in a clean boot state before proceed with the installation of update to see if there are any software conflict as the clean boot helps eliminate software conflicts.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Note: After the clean boot for troubleshooting, return the computer to a Normal startupmode.

Method 2: Temporarily disable the security software.

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

Method 3: You can also manually install updates (KB number) by downloading from the Microsoft Download Center.

http://www.Microsoft.com/downloads/en/default.aspx

Method 4: Reset the Windows Update components.

How to reset the Windows Update components?

http://support.Microsoft.com/kb/971058

Tags: Windows

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