P4014 with large capacity cartridge

Hello fellow printers,.

The company I work for having bought a new HP Laserjet P4014, they also bought a toner cartridge high capacity (CC364X). The problem is when I put the toner cartridge high capacity in the printer, the lid does not close because the cartridge is physically too big. The standard capacity cartridge is very much like its smaller.

Everyone knows this or have I missed something?

Thank you

stottle

The 4014 is only compatabiloe with the 64 a - not the X 64 cartridge cartridge.

http://www.shopping.HP.com/store/product/product_detail/CB507A%2523ABA

Tags: HP Printers

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