I have trouble downloading my subscription secondary creative cloud for the year on my laptop...?

Similar Questions

• How many computers can be installed creative cloud, if I have a subscription to "Creative cloud for the photographer?

  HI, how many computers can be installed creative cloud, if I have a subscription to "Creative cloud for the photographer?

  Problem: I can not use my Adobe account to install creative cloud (ch & Lr), on the second computer. Creative cloud offers me to buy Ps CC & Lr. But only if you start programm Ps asks me to enter the key, Lr is started without basic needs.

  No message that limit exceeded its use.

  MAC OS 10.10.2

  Russian languane

  I need to buy more creative cloud?

  Hi Gutnichenko,

  Please see the below help document for this problem:

  Creative Cloud applications ask for serial number

  Kind regards

  Sheena

• I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?

  I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?

  Hi Amy

  Refer to the applications Cloud Creative back in test mode after an update until 2015 for CC

  Thank you

  Varun

• Impossible to download apps, try only. I bought a creative cloud for a year membership and I tells me that you have a free subscription.

  I recently bought a membership to the creative cloud for a year. My id says adobe my i have a free subscription. (I've used my activation code) I have no access to my applications, I can't download those, only try. Can someone help me?

  Hello

  I guess you have found an error for the trial;

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• I have a subscription to creative cloud for 2 other colleagues and myself, but cannot add 2 other colleagues as users. How can I do this?

  I have a subscription to creative cloud for 2 other colleagues and myself, but cannot add 2 other colleagues as users. How can I do this?

  American salvation,

  I checked your account and found that you have just 1 place in your creative cloud account. You must add a license from the upper right corner on your team admin page.

  You can follow the article: CC help | Manage your creative cloud to the membership of the teams who will help you add a license in your team account.

  Let us know if you face any trouble while doing this.

  Thank you

  Yann Arora

• I have a subscription to Creative Cloud for Photoshop and Lightroom, I don't understand if the subscription is active.

  Hi, I have a subscription to Creative Cloud for Photoshop and Lightroom, and I paid through pay Pall. The payment went well. But when I opened creative Claud, I read that photoshop and lightromm will be a version of Prov. again for three weeks. My subscription is active, but applications are being tested.

  Who can help me?

  Thank you

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hi all! I would like to know, if I buy a subscription to Creative Cloud for Windows PC, then I buy a Mac, can I just switch my subscription and so to download the MAC version, without having to subscribe with another subscri

  Hi all! I would like to know, if I buy a subscription to Creative Cloud for Windows PC, then I buy a Mac computer, can I just switch my subscription and then download the version for MAC, without having to subscribe to another subscription?

  Hello

  Altogether.

  CC Adobe license can be activated on 2 machines using the same Adobe ID.

  It may be Windows or Mac as Adobe CC is platform independent.

  Kind regards

  Sheena

• I had a subscription to creative cloud for photographers today by Paypal. I get the Paypal receipt but nothing of Adobe, not in the spam folder too.

  I had a subscription to creative cloud for photographers today by Paypal. I get the Paypal receipt but nothing of Adobe, not in the spam folder too. How can I handle this?

  Hello

  I see that you have an adobe id with the same email as with forums.

  I don't see any active subscription under this ID.

  I ask that you many want to contact adobe for the same support.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• I bought the creative cloud for a year and I want to add Illustrator.  I am also a teacher and would like the discount.  How can I change the info?  I have an ID and pay the heel of the school.

  I bought the creative cloud for a year and I want to add Illustrator.  I am also a teacher and would like the discount.  How can I change the info?  I have an ID and pay the heel of the school.

  Hi Angie,.

  I see that you purchased a plan of photography under the same email that you use with the forums.

  Discount student/teacher if they are only available for full creative cloud subscription, not the plan of the photograph or any other single application.

  You can buy the complete creative cloud, as well as with discounted prices.

  Get in touch with our service customer for more information:-http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  Also look for the plans under:-Creative Cloud price and membership plans | Adobe Creative Cloud

• Hi, I had a subscription to creative cloud for more than a year.

  Hi, I had a subscription to creative cloud for more than a year.

  I use Photoshop and Lightroom on a daily basis, but have only recently started using Premiere Pro and Adobe Media Encoder. I do not see me using any other software for the future. Is it possible to lower my monthly payment of $57.49? If this isn't the case, I think I'm going to close my current subscription of cloud and sign up for the composition of the photograph. I have a version of first 11 elements that I could upgrade to the latest version.

  Thank you, David

  Hi David,

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• I bought Adobe Creative cloud. for the audit, he sent an email that is not mine. How can I fix this problem as I triend to go to my profile and until now I can't download my phtotshop and I got the approval for my pa

  I bought Adobe Creative cloud. for the audit, he sent an email that is not mine. How can I fix this problem as I triend to go to my profile and until now I can't download my phtotshop and I got the approval of my payment

  Hi Christophe,

  Please refer to the threads below where the issue has been addressed:

  CC has a fake email, can not change

  confirm/verify e-mail addresses for CC subscriptions

  Kind regards

  Sheena

• Download yesterday the creative cloud for the first time that they offer me the trial version to be considered for Ps and Lr, but Lr tell my trial period has expired what can I do?

  Download yesterday the creative cloud for the first time that they offer me the trial version to be considered for Ps and Lr, but Lr tell my trial period has expired what can I do?

  There is nothing easy to do on this computer, https://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

  You can use the test on another computer.

• We have creative cloud for business our creative cloud for the client company cannot access the plan portfolio Typekit fonts

  We have Creative Cloud for businesses.

  Our creative cloud for the client company (= users) cannot access the Typekit portfolio plan, only the free fonts.

  Best regards

  Matti Makijarvi

  [email protected]

  We had it operating forest offf CC and Typekit user accounts, delete this user of dashboard, creating a new email account for the user, inviting through this e-mail as a new user.

  Now, she has access to the Typekit PF regime.

  /Matti

• I pay for the creative cloud for the Photo, but applications still saying, I have to buy, and the trial is over

  I pay for the creative cloud for the Photo, but applications still saying, that I have to buy, and the time of the trial is over

  Iron,

  Please see this link:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Guinot

• Can I get the creative cloud for 3 year subscription?

  Can I get the creative cloud for 3 year subscription?

  In my opinion, the limit is one year at a time, but you can do this for three years and then stops.