I have two associations with creative cloud

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• I just changed my computer and I have a subscription with creative cloud but my account settings now say that I have not...

  I just changed my computer and I have a subscription with creative cloud but my online account settings now say I didn't... but I do pay by adobe lately, September 11... .so now my PhotoShop is now in test mode... I'm not sure that anyone here can solve this problem... but since I'm a member during the period of 90 days cat I don't see any other options...

  Hi Mike,.

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I have a problem with creative cloud applications is not to be downloaded or updated date on my i mac, current applications, I still have work. I uninstalled the cc application and re-installed but without success, in the apps tab there is no error code o

  I have a problem with creative cloud applications is not to be downloaded or updated date on my i mac, current applications, I still have work. I uninstalled the cc application and re-installed but without success, on the applications tab there is no code error only saying download error out area allowing you to charge applications call does not work... any suggestions?

  Hi James,

  Please follow the article: CC help | Download error in the applications tab of Creative Cloud Desktop Application to get this fixed number.

  Please let us know any questions.

  Thank you

  Yann Arora

• I have two accounts of creative cloud I want to consolidate

  I found that I have 2 accounts of creative cloud that I need to consolidate.  I would like to cancel the redundant account and any duplicate paid apps.  How can I do this?

  If you have purchased several perpetual licenses under different email ID then:

  (A) if they are produced at retail (products are approved in adobe.com).

  It can be done by a transfer of license.

  (B) if they are volume license (the products are stored in licensing.adobe.com)

  It can be done in 1. transfer of license, ID 2.Merge (if they are under the same name org., physical region, etc.).

  If you have subscriptions can:

  Subscriptions based on Email ID, they cannot be merged.

  You can contact Adobe via http://helpx.adobe.com/contact.html?

  Please provide details of your purchases to the contact Adobe to get answers personalized queries.

  You Inbox of your private purchase details, I will let you know the options available.

  Kind regards

  Baudier

• Change the account associated with Creative Cloud Desktop App?

  Some time ago I created an Adobe account with my personal email to do the 30 day trial of some of the programs.

  Tonight, I bought a subscription with my school email, but the desktop app is still linked to my personal e-mail, how can I re - associate with enamel of student I have the subscription on that I can download the full versions of the programs?

  Hello

  Please disconnect the desktop CC app and reconnect you with your new Adobe, as shown in page https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html help ID

  ^ Ani

• I just bought Photoshop and Illustrator, but I think I have two accounts of creative cloud as well?

  I didn't have two accounts of cloud and I need to figure out how to get the serial numbers for Photoshop and Illustrator that I can use them. Any help at all would be greatly appreciated. I'm working on a couple of logos, so I could really use the help quickly. Thank you!

  You bought two unique app CC for the team, is asked for the number you need to log on to the Adobe account, then go to the administration console. You must send to send you invites to you & assign seats, then you will be able to work.

  • Using creative cloud | Manage your creative cloud to the membership of the teams
  • Using creative cloud | Creative cloud to teams
  • http://www.Adobe.com/content/dam/Adobe/en/volume-licensing/PDFs/admin-console-user-guide-e n.pdf

  These will help you more.

  Concerning

  Baudier

• I have a student with creative cloud subscription and I need to download the products to a new computer but they keep showing that 30 days of testing and I thought that access was unlimited while your payment of the fee? I was told to use my adobe id dlew

  What is the difference between using your adobe for the connection and your real email address id?

  Also the access should not be undefined if you pay a subscription?

  is not a valid adobe id.

  log out and then back to your app cc desktop using the same id adobe used to pay your subscription, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• problem with creative cloud of emergency!

  Hey I have a problem with creative cloud, I can go on it, but the apps tab is plow me download error download creative cloud so I download, but this does not make any meeting, because the app it self is plow me to download free whaaa? so I search things on OOBE & update of the application support stuff online, but nothing seems to work when I try this stuff it changes to a blue spinning download error loading thing can do everything a please help me I want to download after effects its really important and it seems that the only way is to throw away the creative cloud!

  Mac https://forums.adobe.com/message/5470608 spinning wheel

  -Similar to Windows https://forums.adobe.com/message/5853430

• I have a real problem with creative cloud.

  I have a real problem with creative cloud. I bought two plan of creative photography of cloud. Then I downloaded Lightroom, but then I saw the button with the marker 'buy', what is it? I need to buy it again? Please, help me!

  You only need one subscription

  To cancel a see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link cat from Monday to Friday

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Your subscription to cloud shows correctly on your account page?
  If you have more than one email, you will be sure that you use the right Adobe ID?
  https://www.adobe.com/account.html for subscriptions on your page from Adobe
  .
  If Yes
  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
  .
  If no
  This is an open forum, Adobe support... you need Adobe personnel to help
  Adobe contact information - http://helpx.adobe.com/contact.html
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">
  -Select your product and what you need help with
  -Click on the blue box "still need help? Contact us. "

• Hi, I have the photomembership of creative cloud but after the first month, I can't open any of the applications. It is saying that it cannot find any product on my adobe ID. Can you help me with this?  Thank you

  Hello

  I have the photomembership of creative cloud, but after the first month, I can't open any of the applications. It is saying that it cannot find any product on my adobe ID. Can you help me with this?

  Thank you

  I received help in the chat. Thank you very much

• I have a subscription to creative cloud but I want only muse and catalyst for business as a minimal or muse, catalyst, indesign and photoshop. Is there a plan, can I change which will integrate any one of these two options and if so how much it cost? and

  I have a subscription to creative cloud but I want only muse and catalyst for business as a minimal or muse, catalyst, indesign and photoshop. Is there a plan, can I change which will integrate any one of these two options and if so how much it cost? and how to convert my membership to which? Thank you, Linda

  You can opt for the one application CC if the product is available. The CC app cannot be designed according to the choice.

  We bundle for Photo Shop bathroom & light only.

  Concerning

  Stéphane

• I have can´t run the program after you install with creative cloud

  Hello!

  I have can´t run the program after you install with creative cloud, he do not appear the button to open it, but the status is installed, someonepeut help me with?

  Can you tell me what operating system you are using (windows/Mac) and some data on your computer (RAM, card graph, 64 or 32 bit,...)?

• Hello, I have problems with Creative Cloud Packager. I bought this product yesterday and since then I can not download completely all components. 59% or 65% of the download I get the message: "connect to the internet and try again." I am connected to Inte

  Hello, I have problems with Creative Cloud Packager. I bought this product yesterday and since then I can not download completely all components. 59% or 65% of the download I get the message: "connect to the internet and try again." I am connected to the internet through Ethernet, I checked my connections through various steps recommended buy Adobe to see if my connection is correct and he is!, so why I can't complete the download process. I feel frustrated because I have clients awaiting results of my work that I can do right now. I have read all the information on the Adobe pages but nothing shows that can help solve my problem also the way things are described sometimes seem complicated and exotic as; not everything I understand particularly when it comes to some technical descriptions or abbreviations. I would be grateful someone help and advice on this topic. Thank you Nina

  Hi Nina,

  This link might help: cloud creative activation and troubleshooting of sign-in

  Kind regards

  Sheena

• What I need to buy other products such as CC Photoshop and Lightroom for them to be integrated with creative cloud? Or do I have to understand that the versions of these products are delivered with the purchase of 9.99?

  What I need to buy other products such as CC Photoshop and Lightroom for them to be integrated with creative cloud? Or do I have to understand that the versions of these products are delivered with the purchase of 9.99?

  TC III

  The $9.99 rate is only for Photoshop and Lightroom. The entire Collection of CC is $ 49.99 per month.

• I have a problem with the cloud, download the demo version of 2014 creative cloud CC illustrator, uninstall it and I can't install it again

  I have a problem with the cloud, download the demo version of 2014 creative cloud CC illustrator, uninstall it and I can't install it again

  Gibryan please see CC Office lists the applications as "up to date" when the no facility not - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for more information on how to reinstall Illustrator.