I have windows 7 and im trying to download a game

Im trying to download a game and when it gets to 13% it stops and says my computer is behind a firewall, but I turned off my firewall see BIF tha would work and he always says that it any ideas how to fix it

Hello

1 does when you try to download a particular game or all games?
2 are you able to download other files?
3. what type of Internet do you have?
4. what browser you use to download the game?

I suggest to temporarily disable both antivirus program and see if you can download the game.

IMPORTANT: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable
your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are
connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off

Kind regards
Amal-Microsoft Support.
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Tags: Windows

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