I have Windows 7 I can't get one say Blu Ray to play with HP MediaSmart DVD.

I have a Pavilion DV7, but I don't have any idea of other number that you want.  I can't find another number from anywhere.  The problem is with the HP MediaSmart DVD player.  It will not play a Blu Ray disc.  It will load then wants to do an upgrade.  However it won't do it.  I have open the setting and try to update manually.  It shows not anyupdates.  How can I get Blu Ray to play once AGAIN.  I have Windows 7 Pro.  The version of the MediaSmart drive is 4.2.2.5122

Hello

As you use HP MediaSmart DVD to play Blu ray discs, I would suggest trying the following.

HP now provides a version of PowerDVD 10 Cyberlinks which seems to be a better solution.  Download the latest installer for it on the link below and save it in your downloads folder.

http://ftp.HP.com/pub/SoftPaq/sp56501-57000/sp56904.exe

Once the download is complete, open windows control panel, open programs and features, make a right click the entry for HP MediaSmart DVD and select uninstall - when this process is complete, restart the laptop.

When windows has reloaded, open your downloads folder and double-click Setup for PowerDVD 10 start the installation.  Once this done, see if your Blu ray disks will now play OK.

Kind regards

DP - K

Tags: Notebooks

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