I have Windows vista family premium and wand to upgrade to windows 7.

I downloaded Windows 7 from Microsoft store and when I went to open it and install it I got a message saying cannot open file component missing or can be read only to choose a program to open it or alow computer to go online to find the right program to open the file.  So I allowed the research and everything with which it came are PC Cleaner programs no opening program.  The computer also asked the one file (.) BOX file)?  So I can't install the new update of the operating system that I paid for and Microsoft store has not been any help what so ever.  Any thoughts?  Everyone...

Google would probably have been faster.

A search of these forums would certainly have.

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/downloaded-Windows-7-from-Microsoft-but-box-file/a6de10ea-c845-4b84-B156-63328af32e77

Tags: Windows

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